Bintan Exotica Resort By WH - Free Breakfast

Hotels
Jl bathin Mohammad Ali Km 58, Kampung Sialang, Berakit, Teluk Sebong, Bintan Regency, Riau Islands. , Berakit , ID

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
See all facilities

Review Highlights

Pros:
Unique accommodations
Helpful staff
Comfortable rooms
Good value meals
Cons:
Limited food choices
Location issues
Cleanliness concerns

Categories

Cleanliness
8.64
Several reviews mention cleanliness issues such as stained bedsheets and the presence of a mouse.
Service
9.99
Positive comments about helpful staff and excellent service throughout the stay.
Location
8.65
Many reviews highlight the location being far from the center, which contributed to a negative sentiment.
Room Quality
9.6
Guests noted that rooms are comfortable and well-maintained.
Amenities
9.63
Unique tree rooms and good basic facilities, although some, like the beach, were not well maintained.
Value for Money
9.59
Guests find the pricing reasonable for the services offered, particularly the meals.
Food and Beverage
9.14
Generally good food, though limited choices and some complaints about quality.
Overall Experience
9.99
Many guests expressed an overall positive experience despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 13:09

Property Description

Beachfront Location and Relaxing Amenities

Bintan Exotica Resort, located in Berakit, offers a tranquil escape with its beachfront setting. Guests can enjoy complimentary bikes, a refreshing outdoor pool, and lush gardens during their stay.

Comfortable Rooms and Varied Dining Options

Each 3-star room at the resort features a cozy seating area, modern amenities like a flat-screen TV and air conditioning, and some even boast a private balcony. The on-site restaurant serves delectable Indonesian dishes with options for vegetarians, halal, and vegans.

Family-Friendly Activities and Outdoor Adventures

Families will appreciate the children's playground and activities like table tennis and darts. For adventure seekers, hiking and cycling in the surrounding area are popular choices. Don't miss out on the convenience of the paid airport shuttle service for a hassle-free journey.

Ready to experience a beachfront retreat at Bintan Exotica Resort?

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

Cleanliness: 8.64
Service: 9.99
Location: 8.65
Room Quality: 9.6
Amenities: 9.63
Value for Money: 9.59
Food and Beverage: 9.14
Overall Experience: 9.99
F
fikriyah • solo_traveller • my
8
Pros:

Calmness

Cons:

Far from jetty & other attraction

2026-09-09 • via Nuitee
K
Kerry • solo_traveller • ie
9
Love their staffs
Pros:

All the staffs are really nice and helpful, especially Ms.Fina, if we return, that's because of the friendly staffs you have.
Please, please improve the quality of the food in the hotel 🙏

Cons:

Food

2026-09-07 • via Nuitee
S
SI MAN • couple • tw
7
Pros:

1. Comfortable room with quick problem-solving: Overall, the room was very comfortable. Although we experienced a power outage during our stay, the management responded quickly and resolved the issue immediately.
2. Delicious fried rice: The fried rice was absolutely delicious!
3. Beautiful outdoor area: The overall outdoor environment is beautifully designed and very relaxing. The small fairy lights stringed up at night added a lovely romantic vibe, and the swing was a wonderful touch!

Cons:

1.The ping-pong table in the lobby was dirty and neglected. It is currently unusable and feels like a useless decoration rather than a guest amenity.
2. Bathroom drainage issues: The bathroom drainage system functions poorly, causing water to pool and flood during showers.
3. The internet connection was extremely weak. It could not even connect to the room's TV, making the television completely useless.
4. Our room was separated from the neighbor by just an interconnecting door. We were woken up early in the morning by a child crying next door.
5. The mushroom soup was way too thick and pasty. It tasted more like an onion sauce than actual mushroom soup.

Overall, it was a nice stay. However, it would be even better if the management could take these suggestions into account for future improvements. Thank you to all the staff for making my holiday here enjoyable!

2026-08-30 • via Nuitee
E
Eva • couple • de
9
Alles in allem ein sehr schöner Aufenthalt, wir kommen gerne .
Pros:

Das Zimmer war sehr schön eingerichtet mit viel Liebe zum Detail. Sehr leckeres Essen, sehr freundliches Personal, das alle Wünsche (Transfers etc.) super organisiert und umgesetzt hat. Wunderbarer Blick aufs Meer. Entspannte Atmosphäre!

Cons:

Manche Dinge hätten einen kleinen Reparaturservice verdient (Schloss an der Tür zum Bad, Fensterbefestigung…). Leider zu wenig Liegen an den Hütten.

2026-08-14 • via Nuitee
I
Izabela • couple • pl
9
Pros:

Klimatyczny, malowniczo położony, tuż przy plaży
Bardzo miły personel
Pyszne jedzenie - zarówno śniadania, jak i kolacje

Cons:

Trochę słychać hałas przejeżdżających pojazdów

2026-07-12 • via Nuitee
H
Hugo • couple • ca
10
Parfait
Pros:

Le séjour au Bintan Exotica Resorts a été parfait. Le resort est bien situé, dans un endroit tranquille et bien aménagé. Il est possible d’emprunter des vélos, ce qui est un gros plus pour découvrir la région et la population locale. Si vous voulez une expérience culture, ce resort est un bel endroit loin des lieux touristiques standards. Les employés sont gentils, sociables et dévoués. Un gros merci à Vina, Okto, Joni, Yuni et Aider (et tous les autres qui travaillent dans l’ombre), ils ont tous été magnifiques et ont rendus notre séjour les plus agréables. Merci aussi aux cuisinières, les déjeuners et soupers ont été tous au-delà de nos attentes. Merci

Cons:

Rien

2026-07-03 • via Nuitee
N
Nitika • couple • in
8
2026-06-29 • via Nuitee
Y
YILMAZ • couple • sg
10
2026-06-29 • via Nuitee
J
Junxiang • couple • sg
7
General a good trip. Nice place with beautiful house and trees
Pros:

The breakfast is good and tasty. The location is a little far from the ferry terminal

Cons:

If the sea shore be cleaned and the reception area re painted and make some more decoration would be perfect. The TV controller a little complicated to find the channel.

2026-06-18 • via Nuitee
C
Chng • family_with_children • sg
9
Pros:

Quiet and relaxing. Rustic and away from the overly touristy Lagoi. Beautiful sunrise and moonrise. Friendly and helpful staff. Had a wonderful picnic on the sandy beach in the cool evening during low-tide. Can explore surrounding village. Decent breakfast. A hidden jewel.

2026-04-10 • via Nuitee
R
Rohaida R • family_with_children • my
6
Pros:

The view of the resort have which is by the sea

Cons:

Worst internet connection. Have to pay more to get a room with minibar facilities

2026-04-09 • via Nuitee
D
Diego • family_with_children • es
9
Pros:

El Bungalo en la playa esta muy bien y la comida muy rica

Cons:

No nos pudimos dar un masaje

2026-04-05 • via Nuitee
A
agustin • couple • es
9
Really peaceful and relaxing
Pros:

Very good value for money. Far away from facilities. Recommended to have a motorbike or cat

2026-03-14 • via Nuitee
H
Hartkamp • solo_traveller • de
9
Eine wunderschöne Unterkunft für Naturliebhaber
Pros:

Sehr schöne Anlage mit frri stehenden gut ringerichteten Appartements direkt am Meer, gutes Tourenangebot in die Umgebung ,sehr gutes Frühstück, gutes Speiseangebot im Restaurant ausgesprochen freundliches Personal, gute Klimaanlage, Fahrräder können kostenlos ausgeliehen werden. Guter Abholservice vom Fährhafen.

Cons:

Störend waren nachts ab und zu einige Motorräder auf der - wenig befahrenen - Straße, an der Anlage-aber Oropax hilft gut. Die Einrichtung bietet aber auch Appartements in größerer Entfernung von der Straße.
Die Fahrräder waren aus meiner Sicht überholungsbedürftig, das sollte sich aber mit wenig Aufwand machen lassen:-)

2026-03-06 • via Nuitee
F
frederic • family_with_children • fr
10
Pros:

Nous recommandons fortement cet établissement. Les bungalows sont magnifiques et très bien équipés. La plage et la mangrove sont dépaysantes. Le personnel est aux petits soins avec ses clients, et le restaurant est excellent.

2026-01-31 • via Nuitee
J
Joseph • solo_traveller • us
9
Great Value
Pros:

The food was exceptional and reasonably priced. The water was crystal clear. The pool was excellent. The masseuse was exceptional and reasonably priced. Biking around the island and stopping at local roadside juice bars was a highly enjoyable experience. I saw lots of wildlife at or nearby the resort, from monkeys to parakeets to a Komodo’s dragon. This resort is meant for people wanting to get away from the hustle and bustle. 3 nights is about right here. There are no clubs here, there is no partying here, and although they serve beer, nobody was drinking in excess. To me, that was what I was looking for. If you are looking for more action, the Lagoi resorts is probably for you.

Cons:

Although the resort has “free shuttle BBT” in their name, unless you book ferries at very specific times, the shuttle actually isn’t free, but a 450k IDR fee. I learned that the hard way on my last night while settling the bill. It’s not a good way to find that out, and left me feeling sour. The charge wasn’t the end of the world, and was actually reasonable for the distance. I just wasn’t expecting it, so it surprised me. Keep it in mind.

2026-01-19 • via Nuitee
然（Ran) • family_with_children • sg
7
In general the housing is exotic like the name of the hotel. But the location is too far away from the center. We have t
Pros:

The individual housing are exotic and nice.

Cons:

The location is too far away from the center. Taking 1 hour driver from the facility to the center area. Also the beach is not ready to walk on in this season. Quite flooded in the daytime and night it’s dark and unsafe to walk on the short shore.
The food choice is quite limited and there’s no restaurants near around.

2025-12-31 • via Nuitee
V
vjgpt99 • family_with_children • id
10
2025-12-31 • via Nuitee
S
Srinivas • extended_group • sg
7
2025-12-26 • via Nuitee
J
Jackson • family_with_children • sg
7
Good for travelers who do not mind not having propero beach and facilities, but not good for travelers who want a nice b
Pros:

Tranquil, helpful staff, table tennis, value-for-money meals

Cons:

Lack of proper Beach, some bedsheets were stained, run down facilities (pool), lack of good activities e.g., bicycles are provided but there are no sights to visit etc.

2025-12-16 • via Nuitee