Orient Hotel Bishkek

Hotels
8.3 (741 reviews)
Toktogul Street 126/2 , Bishkek , kg

Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Heating
Family rooms
Lift / Elevator
See all facilities

Review Highlights

Pros:
Great location
Friendly service
Comfortable stay
Cons:
No elevator
Some rooms need repairs
Slow Wi-Fi

Categories

Cleanliness
8.05
Rooms were mentioned as clean, but there were some negative mentions about maintenance issues.
Service
9.05
Staff were frequently noted as friendly and responsive, with positive experiences highlighted.
Location
9.05
Multiple reviews praised the excellent location in Bishkek.
Room Quality
7.55
There were mixed sentiments; while some rooms were noted as clean and comfortable, others were described as needing repairs.
Amenities
7.55
Amenities received average mentions, with Wi-Fi being noted as slow.
Value for Money
8.55
Good value for location and services offered.
Food and Beverage
8.05
Breakfast was generally positive, though some mentioned it was just okay.
Overall Experience
8.55
Overall positive comments highlighted a pleasant stay despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-19 20:14

Property Description

Luxurious Accommodation
Orient Hotel Bishkek, located in Bishkek, boasts a 4-star experience with air-conditioned rooms featuring free WiFi and private bathrooms. Each room includes modern amenities like a flat-screen TV and a safety deposit box, ensuring a comfortable stay.

Convenient Services
Guests can enjoy the convenience of room service, a 24-hour front desk, and currency exchange during their stay at Orient Hotel Bishkek. The attentive staff is always ready to assist, making sure every need is met promptly and efficiently.

Easy Travel Access
Situated just 27 km from Manas International Airport, guests can easily reach the hotel with a paid airport shuttle service provided by the property. Start your trip stress-free with seamless transportation arrangements.

Experience luxury, convenience, and seamless travel at Orient Hotel Bishkek. Book your stay now for an unforgettable experience.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8.3
Based on 741 reviews
Cleanliness: 8.05
Service: 9.05
Location: 9.05
Room Quality: 7.55
Amenities: 7.55
Value for Money: 8.55
Food and Beverage: 8.05
Overall Experience: 8.55
G
Guillaume couple fr
8
limit
Pros:

Restaurant on top

Cons:

not clean enough

2026-08-13 via Nuitee
S
Sergio solo_traveller it
10
Bom, mas precisa de atenção
Pros:

Ótimo hotel. Excelentes funcionários e ótima localização.

Cons:

Banheiro não dava privacidade pois era separado por um vidro. O chuveiro jogava água em todo banheiro.

2026-08-13 via Nuitee
P
Pavel solo_traveller ru
9
2026-08-13 via Nuitee
M
Marie solo_traveller fr
10
2026-08-11 via Nuitee
F
Fe solo_traveller mo
9
Recommended
Pros:

The location - easy to walk through the ala too square.

Cons:

It's nothing to do with the hotel, but with the other guests that congregate in the hallway and talk loudly in the morning.

2026-08-10 via Nuitee
P
Pui Shan solo_traveller hk
6
Will try another hotel if come back KG next time.
Pros:

The television and the lights here is not working. Actually quote comfortable for staying, shower is good. The breakfast view is good. Staff is helpful.

Cons:

Too dark of the hotel and the location is quite busy , traffics jam. Another hotel name same as this hotel, will mixed it up with other one.

2026-08-09 via Nuitee
H
Helmut solo_traveller be
8
2026-08-09 via Nuitee
L
Leonard solo_traveller ch
4
Not the service you would expect
Cons:

I booked three nights at the end of June and another three nights in mid-July. When I arrived, I was given a room on the third floor facing the building opposite, directly overlooking the entrance to an 18+ bar (see photo).This is particularly disappointing because the hotel is a high-rise tower, most rooms have open views, and plenty of better rooms were available on Booking.com.

After four weeks of travelling around Kyrgyzstan, I learned that it is apparently common locally to give guests a poor room first and wait for them to ask for a better one.Perhaps that is the local custom, but a hotel of this standard should follow international standards of hospitality rather than expecting guests to negotiate for a decent room.

If this is the hotel’s idea of hospitality, it is better suited to local customers.

2026-08-09 via Nuitee
L
Lilli solo_traveller de
7
It was fine, as I’m a laid-back person. But it certainly didn’t live up to a 4-star rating. And at that price point (!),
Pros:

The rooms are modern and beautifully furnished. The hotel is located very close to the city center, shops, and restaurants. The restaurant if the Hotel offers a great view of the city.

Cons:

The minibar in my room wasn't working; it didn't cool anything. Despite asking several times to have it fixed, nothing happened. Minibars in other rooms weren't working either, and the hotel simply accepts this situation. Given the summer temperatures, this is a real problem, as you can't keep drinks or small food items cool. The air conditioning unit dripped regularly. Since it was located in the entryway, it fortunately didn't drip onto the bed or similar areas; however, the paint was peeling off the ceiling as a result and dripping onto the carpet. I noticed this same issue in other rooms. On the surface, the room appeared clean. However, during a longer stay, you notice that tables and windowsills aren't actually cleaned—coffee stains are simply ignored. The bathroom drawers were broken and, consequently, never cleaned; they contained a significant amount of old dust. The restaurant experience was truly unacceptable. The coffee was very good, though. Food was set out once in the morning, with little to no replenishment. Even arriving at 9:00 AM meant having to settle for leftovers, which often looked dried out. A better approach would be to put out smaller portions and replenish them more frequently. The staff spent a lot of time standing around, only taking action when specifically asked. They seemed aloof, as if being disturbed. For instance, glasses and cups were rarely cleared away when, say, a fresh coffee was brought out. You’d sometimes end up sitting at a table with three used cups, glasses, and several plates per person. It was unpleasant. After a few attempts, I stopped having breakfast at the hotel. Overall in the Hotel, there is great, dedicated staff. But there is also staff that seems slow and lazy.

2026-08-05 via Nuitee
S
SILVIO PAULO solo_traveller br
10
Eu recomendo esse hotel, pois que é excelente e muito bem localizado.
Pros:

Excelente hotel! A localização é ótima, permitindo visitar praticamente todos os principais pontos turísticos de Bishkek caminhando. Além disso, há vários restaurantes, cafés e mercados nas proximidades.

O café da manhã é maravilhoso, com grande variedade e produtos de qualidade. O ambiente do hotel é muito agradável, bonito e acolhedor.

O maior destaque, porém, é a equipe. Todos os funcionários foram extremamente atenciosos, simpáticos e sempre dispostos a ajudar. Muitos falam inglês, o que facilitou bastante minha viagem. Eles me auxiliaram a conseguir táxis, já que eu não utilizava o aplicativo local, e também organizaram meu transporte para Cholpon-Ata por um excelente preço.

Recomendo este hotel com toda a confiança e certamente voltaria a me hospedar aqui.

2026-08-03 via Nuitee
J
Juan Carlos solo_traveller es
8
2026-08-03 via Nuitee
N
Nikita couple ru
10
Pros:

Номер был очень просторным. Много удобной мебели. Хорошая кровать. Хороший завтрак — шведский стол.
Мы приехали уже ночью, но нас сразу заселили.

2026-08-03 via Nuitee
J
Jinhee solo_traveller kr
10
조식당 뷰맛집 숙소
Pros:

근처에 예쁘고 조용한 공원이 있어서 좋았고, 연식이 좀 있어보이는 건물 같았음에도 불구하고 욕실이 샤워 커튼이 아니라 샤워 부스여서 너무 좋았습니다. 그리고 조식당이 꼭대기층에 있는데 뷰도 좋고 음식도 맛있었어요!

Cons:

딱히 없어요. 좋았어요.

2026-08-02 via Nuitee
A
Anatoliy couple kg
10
2026-07-25 via Nuitee
D
Dana solo_traveller de
7
2026-07-25 via Nuitee
E
Eliane solo_traveller dk
9
2026-07-24 via Nuitee
M
Mélanie solo_traveller fr
9
2026-07-23 via Nuitee
B
Brigitte solo_traveller de
9
Schöne Unterkunft in Bischkek.
Pros:

Sie liegt zentral.
Das Personal ist sehr nett und freundlich. Vor allem Almanbet an der Rezeption, der mir auch sehr bei der Buchung einer Tour geholfen hat.
Das Frühstück in der 10. Etage ist gut.

Cons:

Es gibt kein Licht am Bett.

2026-07-22 via Nuitee
F
Frederico Guilherme solo_traveller br
8
2026-07-22 via Nuitee
S
Sara couple dk
5
Pros:

The location was near the city centre

Cons:

A bit dirty and old looking, definitely not like the photos

2026-07-21 via Nuitee