Orient Hotel Bishkek

Hotels
8.3 (741 reviews)
Toktogul Street 126/2 , Bishkek , kg

Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Heating
Family rooms
Lift / Elevator
See all facilities

Review Highlights

Pros:
Great location
Friendly service
Comfortable stay
Cons:
No elevator
Some rooms need repairs
Slow Wi-Fi

Categories

Cleanliness
8.05
Rooms were mentioned as clean, but there were some negative mentions about maintenance issues.
Service
9.05
Staff were frequently noted as friendly and responsive, with positive experiences highlighted.
Location
9.05
Multiple reviews praised the excellent location in Bishkek.
Room Quality
7.55
There were mixed sentiments; while some rooms were noted as clean and comfortable, others were described as needing repairs.
Amenities
7.55
Amenities received average mentions, with Wi-Fi being noted as slow.
Value for Money
8.55
Good value for location and services offered.
Food and Beverage
8.05
Breakfast was generally positive, though some mentioned it was just okay.
Overall Experience
8.55
Overall positive comments highlighted a pleasant stay despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-19 20:14

Property Description

Luxurious Accommodation
Orient Hotel Bishkek, located in Bishkek, boasts a 4-star experience with air-conditioned rooms featuring free WiFi and private bathrooms. Each room includes modern amenities like a flat-screen TV and a safety deposit box, ensuring a comfortable stay.

Convenient Services
Guests can enjoy the convenience of room service, a 24-hour front desk, and currency exchange during their stay at Orient Hotel Bishkek. The attentive staff is always ready to assist, making sure every need is met promptly and efficiently.

Easy Travel Access
Situated just 27 km from Manas International Airport, guests can easily reach the hotel with a paid airport shuttle service provided by the property. Start your trip stress-free with seamless transportation arrangements.

Experience luxury, convenience, and seamless travel at Orient Hotel Bishkek. Book your stay now for an unforgettable experience.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8.3
Based on 741 reviews
Cleanliness: 8.05
Service: 9.05
Location: 9.05
Room Quality: 7.55
Amenities: 7.55
Value for Money: 8.55
Food and Beverage: 8.05
Overall Experience: 8.55
M
Milad solo_traveller us
5
2026-09-12 via Nuitee
J
Jasmel solo_traveller us
4
2026-09-12 via Nuitee
J
Jeroen Smit Bloemendaal solo_traveller nl
8
2026-09-12 via Nuitee
A
Alicia couple gb
8
2026-09-09 via Nuitee
J
Jakub solo_traveller pl
9
Pros:

Very good location, clean

2026-09-09 via Nuitee
Лаура solo_traveller kz
8
Pros:

Отель без излишеств. Подходит для целей переночевать и позавтракать. Главное чисто! Отличные завтраки! Хороший отель за свои деньги!

2026-09-07 via Nuitee
C
Claudia solo_traveller de
9
2026-09-07 via Nuitee
B
Bart solo_traveller nl
7
A decent hotel with a relatively good breakfast and good beds. Don't expect too much.
Pros:

I am not a real fan of the Kyrgyz breakfast, but this breakfast was relatively good with yoghurt and cereals, fresh fruit and, in general, more variety than I have found elsewhere in Kyrgyzstan. The bed was good too and the location is good. There was a laundry service, but that was really expensive. It is difficult to find laundry service in the city, strangely enough.

Cons:

The bathroom was a little disappointing. I am 1,88 meter and the shower head came to my chin. No soap of shampoo in the shower (or at least the dispenser wasn't working).

2026-09-05 via Nuitee
Нурлан solo_traveller kz
10
2026-09-04 via Nuitee
S
Sue solo_traveller nl
7
Superb location
Pros:

Very central location, very friendly staff, big and fairly comfortable bed.

Cons:

The sheets were so old (but clean!) that they were ripped in multiple places. Shower head was broken and sprayed most water elsewhere than on your head.
The hotel is located on a main street and very noisy traffic.
Breakfast had a variety of choice, but the food wasn’t cooled where necessary and not replenished. If you arrive half an hour before they finish there is not a lot left.

2026-09-03 via Nuitee
M
Marcin solo_traveller pl
8
Nice place for a short stay
Pros:

good restaurant

Cons:

a little bit overprised

2026-09-03 via Nuitee
K
Koen couple no
7
Central and friendly
Pros:

Location, view, friendly staff

Cons:

Bad solution in bathroom, no fresh bread for breakfast

2026-09-03 via Nuitee
C
Catherine solo_traveller id
10
2026-09-02 via Nuitee
O
Orla couple gb
3
Incredibly disappointing - would not recommend
Pros:

Central location and friendly staff. Good and plentiful breakfast with nice views over Bishkek.

Cons:

This hotel was really disappointing. It is expensive for Kyrg standards but does not deliver anything for the price. It costs even more than European hotels which given the quality is outrageous. The rooms are so worn and dirty. Our sheets had rips in them and the carpet looked very outdated. The bathroom had a sewage smell in it. The room was also quite small. The pictures make it look like a luxury/comfortable hotel, which we wanted after a long weekend horse trekking but it was no better than an ibis/travelodge.

2026-09-02 via Nuitee
C
Catherine solo_traveller id
10
2026-09-02 via Nuitee
C
Christopher extended_group ie
8
Great location but do a short stay
Pros:

Great location and let us check in earlier

Cons:

Wasn’t the cleanest and strange water pipe noises at night

2026-09-01 via Nuitee
D
daria solo_traveller gb
1
Avoid this hotel
Pros:

Nothing

Cons:

I chose Orient Hotel specifically because it advertised complimentary access to its sauna, hammam, salt room and gym. I paid a premium price precisely so I could relax after several days of hiking.

Only after arriving was I told that the spa facilities and gym were out of service. No warning was provided before check-in. When I politely requested a discount or even a small gesture of goodwill, the receptionist was rude and dismissive. She initially tried to claim that my room did not include access to the facilities, even though the hotel’s own website and description on booking . Com states that spa and gym access is included in the accommodation price.

I asked to speak to the manager, but her response was even worse. There was no apology, no attempt to find a solution and no compensation. Instead, I was simply told that if I did not like it, I could go to another hotel.

This was late on a Sunday evening, immediately before a public holiday, during the World Nomad Games and an international summit, when hotels across Bishkek were fully booked. Suggesting that a guest should simply leave under those circumstances was insulting and completely unrealistic.

Facilities can occasionally break, but the complete lack of advance notice, accountability, empathy and basic customer service is inexcusable. This was the worst hotel experience of my trip to Kyrgyzstan, and I cannot recommend this hotel.

2026-09-01 via Nuitee
G
Gray extended_group au
8
Fab hotel to base yourself in Bishkek
Pros:

This hotel is in a perfect spot to stay in Bishkek. Many options for restaurants, nearby locations and museums etc super close by. Hotel rooms were a great size and cleaning was always superb. Breakfast was really good and such great views of city and mountains from the 10th floor. Really enjoyed our stay here. I had an amazing view of the main flag from my room - illuminated at night it was spectacular.

Cons:

A bathroom in one of our rooms had a broken shower head which made it difficult to shower/wash hair.

2026-09-01 via Nuitee
D
Danfang solo_traveller de
8
2026-09-01 via Nuitee
A
Azat couple kg
9
2026-08-31 via Nuitee