Residence Inn by Marriott Galveston Island

Hotels
Residence Inn
9.2 (497 reviews)
4028 Avenue U , Galveston , us

Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Terrace
Family rooms
Pets allowed
BBQ facilities
Hot tub/Jacuzzi
See all facilities

Review Highlights

Pros:
Clean and well-maintained
Friendly and accommodating staff
Cons:
Some amenities could be improved
Minor issues with room features

Categories

Cleanliness
9.41
Guests frequently note the high standard of cleanliness in rooms.
Service
9.88
Staff received numerous positive remarks for their professionalism and friendliness.
Location
9.42
Reviews highlight the great location near beaches and restaurants.
Room Quality
9.17
Rooms are described as spacious and well-designed, but some items like nightstands were noted as lacking.
Amenities
8.7
Amenities like breakfast received praise, though some guests suggested improvements.
Value for Money
8.36
Concerns about pricing compared to booking directly through the hotel were mentioned.
Food and Beverage
9.11
Breakfast was positively received, but some found it basic.
Overall Experience
9.58
Most guests expressed a strong desire to return, indicating a very positive overall experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 22:01

Property Description

Luxurious Amenities
Residence Inn by Marriott Galveston Island boasts an outdoor pool, fitness center, and hot tub for guests to unwind in style.

Scenic Views
Select rooms offer breathtaking sea views, providing a serene backdrop for a relaxing stay by the ocean.

Convenient Location
Located just 400 meters from Seawall Urban Park, and within close proximity to Pleasure Pier and Schlitterbahn Galveston Island Waterpark, our hotel is the perfect base for exploring all that Galveston has to offer.

Ready to experience comfort and convenience by the sea? Book your stay at Residence Inn by Marriott Galveston Island today!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs USD 15 per day.

Location

Guest Reviews

9.2
Based on 497 reviews
Cleanliness: 9.41
Service: 9.88
Location: 9.42
Room Quality: 9.17
Amenities: 8.7
Value for Money: 8.36
Food and Beverage: 9.11
Overall Experience: 9.58
M
Mitchell family_with_children us
10
Enjoyed our stay to its fullest.
Pros:

Very clean and the staff was excellent.

Cons:

Everything was spot on.

2026-05-16 via Nuitee
A
Angela family_with_children us
10
2026-05-16 via Nuitee
D
David family_with_children us
10
2026-05-14 via Nuitee
C
Charnessa family_with_children us
9
2026-05-13 via Nuitee
J
Jennifer couple fr
10
Excellent hôtel pour visiter Galveston et ses environs
Pros:

La chambre spatieuse très bien équipée et propre
L emplacement près de Seawall mais au calme
Parking gratuit
Personnel sympathique et efficace
Excellent rapport qualité prix

Cons:

Le petit déjeuner manque de sucre

2026-05-08 via Nuitee
A
adriana couple ar
9
Un hotel muy cómodo para unos días en Galveston
Pros:

La comodidad de la habitación, la cocina, el baño amplísimo y la vista al mar en nuestro caso. Muy lindo desayuno y las señoras que atendían muy atentas. Agradable espacio exterior con jacuzzi y pileta y lugar para estar.

Cons:

La refrigeración en los lugares comunes era exagerada pero es una costumbre en EEUU👍

2026-05-08 via Nuitee
H
Hannah family_with_children us
1
Pros:

Location

Cons:

Rude staff at the front desk. Tried kicking my family out in the middle of the night because we had an altercation with another guest. The other guests kids tried to fight my little 7 year old. When I went to complain they said we were being kicked off property. Cops were called. We were eventually in the right and got to stay.

2026-05-08 via Nuitee
C
Carlos couple us
10
Pros:

Clean room plenty of space, a home away from home!

Cons:

Can't say I have anything negative to say

2026-05-05 via Nuitee
A
Alice Archambeault solo_traveller us
10
Pros:

Y

Cons:

No shuttle service.

2026-05-03 via Nuitee
G
Gladdys family_with_children us
10
2026-05-02 via Nuitee
J
John couple us
10
Pros:

Very clean and spacious

2026-04-25 via Nuitee
I
ingrid extended_group nl
9
Pros:

Prachtige ruime kamers, goede bedden en een volledig ingerichte keuken.
Prima ontbijt met voldoende keuze

2026-04-22 via Nuitee
C
Christina family_with_children us
8
2026-04-22 via Nuitee
D
Dannette solo_traveller us
10
2026-04-22 via Nuitee
V
Veronica couple us
8
The stay is always great
Pros:

Everything

Cons:

The front desk charged my card for a deposit at check in 3:45pm and again at 11pm that night. I asked why he couldn’t give me an answer and got very upset. I still don’t understand why I was charged twice

2026-04-21 via Nuitee
P
Patrik family_with_children li
8
2026-04-16 via Nuitee
S
Sara extended_group us
10
2026-04-16 via Nuitee
W
Washington solo_traveller us
9
Pros:

The hotel was great. It was very clean. The staff was wonderful

Cons:

The bed was very uncomfortable. And low

2026-04-13 via Nuitee
S
Sophie family_with_children us
9
Nice place for a few nights stay in Galveston
Pros:

Breakfast options.
Spacious room with ocean view. Nice kitchen area.
Beds were comfortable. My son enjoyed the pull out sofa. Fast service to get towels replenished and conditioner.

Cons:

In the future I will find an ocean front. A little challenging to cross road to the beach.
Our shower leaked into the middle of the floor, room 426. A lot. Wasted a bunch of towels. Poor design.

2026-04-12 via Nuitee
P
Patton family_with_children us
6
Great place but didn’t appreciate the lack of customer service.
Pros:

It was clean and close to beach. The room was exceptionally big and breakfast was great.

Cons:

I didn’t like how I had an accident at the pool and the only thing they could say was “oh sorry that happened to you”. One of the pool chairs literally broke from under me. I weigh 165 lbs. not nearly heavy enough to break a metal pool lounge chair.
I told the front desk and they gave zero consolation or anything.

2026-04-09 via Nuitee