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Facilities
Property facilities
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WiFi available
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Free WiFi
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Parking
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Free Parking
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Non-smoking rooms
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Air conditioning
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Swimming pool
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Room service
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Business center
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Terrace
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Family rooms
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Garden
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Laundry
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Express check-in/check-out
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Airport shuttle
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Bar
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Fax/photocopying
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Tour desk
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Ironing service
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Currency exchange
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Billiards
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Casino
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Private parking
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Outdoor pool
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Private check-in/check-out
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Daily housekeeping
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Designated smoking area
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Accessible parking
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Airport shuttle (additional charge)
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Shuttle service (additional charge)
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Allergy-free room
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Sun loungers or beach chairs
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Wine/champagne
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Airport drop off
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Airport pick up
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Shallow end
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Shuttle service
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Hand sanitizer in guest room and key areas
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Sanitized tableware & silverware
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Guest room sealed after cleaning
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Property cleaned by professional cleaning companies
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Physical distancing in dining areas
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Food delivered to guest room
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Delivered food - securely covered
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Breakfast takeaway containers
Review Highlights
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Property Description
Luxurious Accommodation
Coconut Palms Resort & Diamond Casino, nestled in Port Vila, offers a luxurious stay just 8.3 km from Konanda Reef. The hotel boasts an outdoor pool, private parking, and a charming garden and terrace.
Modern Amenities
Guests can enjoy free WiFi, room service, and a 24-hour front desk. Each tastefully decorated unit features a flat-screen TV and a private bathroom with a shower and hairdryer. Some rooms even come with a balcony offering scenic views. Bed linen and towels are provided for added comfort.
Convenient Location
Conveniently situated 8 km from Bauerfield International Airport, this 3-star hotel is the perfect choice for travelers seeking comfort and relaxation. Book your stay at Coconut Palms Resort & Diamond Casino now for an unforgettable experience.
This property does not accommodate bachelor(ette) or similar parties.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.
Location
Guest Reviews
The rooms were large, clean and had plenty of storage space. The bed was very comfortable and towels very good quality. It is a short walk to Port Vila main street and the lagoon side. The pool looked lovely however I didn't use it
Unfortunately at the time of my stay both the restaurant and casino were not operating, this was disappointing as the price and the fact they had an onsite restaurant were the main reason I chose Coconut Palms
Nothing
The unclean rooms, moulding showers, minimal water coming from shower head as it was leaking out at wall. No hot water, out dates didn’t look like photos in booking site
Easy to get into town
No blackout curtains. Was up all night
Proximité de la ville : bien placé
Ménage non effectué. Serviette non disponible pour remplacement. Porte de douche défaillante
NI-VAN staff are excellent friendly & keep the rooms clean & tidy.
Chinese owners cant even afford to keep the free coffee/cupachino reserves topped up & they have kept the once open outdoor cooking area for guest - to themsleves your not alowed in there China only.
They do building & renovations during the day to make the casino bigger which if you want to relax - you really cant.
The Chinese ownership seems sterile & Ni-Van staff has to ask them for anything & there a cameras all around the property.
En una carretera sin luz ni arcén, a unos 10 o 15 minutos andando al sitio más cercano para comer, por la noche resulta un riesgo. El hotel no tiene restaurante.
Ruido en la primera habitación (zumbido intermitente cada minuto) que por la noche continuaba; hasta que exigí un cambio, la segunda habitación mejor.
La primera era no tenía ni donde colocar la ropa y para ir al retrete había que atravesar la ducha.
En ambas la instalación eléctrica con mandos o lámparas colgando mal sujetos.
En la primer hormigas, me dicen que es por las flores cortadas que me pusieron en la cama. Excusa ridícula, si lo saben para que las ponen.
Sucio, ambas habitaciones.
En la segunda oía las conversaciones de otras personas ocasionalmente, mal insonorizado.
Calme la nuit, pas de bruit dans les couloirs. La piscine était très propre
Malgré l'annonce, il n'y avait pas de restaurant et le bar était très limité. Les chambres sont assez de base, sans frigo, et la TV ne fonctionnait pas.
Имаше 2 стаи.
Близо до центъра.
Банята беше мръсна и неподържана.
Няма никаква изолация. Говора и движението по коридора се чуваха много ясно
Цената не отговаря за цената.
No cooking or eaying facility.
Microwave in rooms or use of kitchen facility.
Nice place clean room ,great pool
Tv was in Chinese and all the stations, the pool was dirt on the first day ,then was really clean the next.
Swimming pool
Didn't get the rooms we booked... 2 bedroom suite became 2 singles on 1st and 3rd floors. 1 room had ants in bed. No help at front desk for early check-in . Tv channels in Chinese. Remotes for fan and aircon in Chinese. No help getting heavy suitcase to 3rd floor.
Chambre assez grande, personnel aimable
Piscine sale, chambre qui sent le renfermé, tuyauterie a revoir, instructions en chinois, prise qui fait des étincelles, aucune isolation phonique
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