Metro Art Hotel

Hotels
8.8 (1250 reviews)
312 Avenida José de Diego , San Juan , pr

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Terrace
Family rooms
Hot tub/Jacuzzi
See all facilities

Review Highlights

Pros:
Excellent location near restaurants, bars, park and transport
Friendly, helpful staff
Good value / great rates
Free coffee, water and ice available 24h
Rooftop lounge and two jacuzzis
Some rooms are spacious and have good views
Comfortable beds in many rooms
Cons:
Inconsistent cleanliness; at least one report of very dirty room and a tick
Many rooms are very small or narrow with compact bathrooms
No breakfast option offered on site
Noise issues for some guests (jackhammer, hallway noise)
Parking access/gate delays
Occasional reports of poor attention from staff

Categories

Cleanliness
7.5
Mixed reports: several guests found the property clean, but at least one review described very dirty conditions and even a tick; overall slightly below typical for this tier.
Service
9.4
Generally very positive — staff repeatedly described as amable/helpful and going out of their way; isolated complaints about poor attention.
Location
9.6
Consistently praised: excellent location in Santurce, close to restaurants, bars, park, transport links and within walking distance of attractions and the beach.
Room Quality
8
Mixed: some guests reported spacious, aesthetic rooms with great views, while many noted very small or narrow rooms, one-side bed placement, and small bathrooms.
Amenities
8.9
Good amenities noted: free coffee/ice/water 24h, rooftop lounge, two jacuzzis; no full pool and some parking/gate access issues.
Value for Money
9.2
Frequently described as great value with attractive rates and good overall worth for price paid.
Food and Beverage
8.6
Limited F&B: free coffee and water available, but multiple guests noted the lack of an on-site breakfast option.
Overall Experience
9.2
Overall positive sentiment with many high recommendations and return intentions, tempered by some cleanliness and noise issues reported by a minority.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-05 07:03

Property Description

Modern and Artistic Accommodations
Indulge in our 3-star rooms at Metro Art Hotel, complete with free WiFi for your convenience.

Convenient Location
Explore nearby attractions such as Condado Beach, Fort San Felipe del Morro, and Sagrado Corazon Station, all just a short distance away.

Nearby Popular Destinations
Immerse yourself in the vibrant culture of San Juan with the Museum of Art of Puerto Rico and Contemporary Art Museum within reach.

Book your stay at Metro Art Hotel for a perfect blend of comfort and convenience!

Important information:

This property does not accommodate bachelor(ette) or similar parties.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8.8
Based on 1250 reviews
Cleanliness: 7.5
Service: 9.4
Location: 9.6
Room Quality: 8
Amenities: 8.9
Value for Money: 9.2
Food and Beverage: 8.6
Overall Experience: 9.2
C
Carolina Gil Gomez • couple • co
9
muy bueno me gusto
Pros:

muy amable el personal y muy comoda la habitacion muy amplia y muy comodas las camas

Cons:

fuera mejor si ofrecieran la opcion de desayuno en el hotel

2026-07-24 • via Nuitee
D
Dantong • solo_traveller • us
9
2026-07-24 • via Nuitee
R
Rolando Gines • solo_traveller • pr
8
2026-07-23 • via Nuitee
G
Gabriela • solo_traveller • us
9
Great location and cute hotel.
Pros:

The property was clean and close to a lot of the places we wanted to visit.

Cons:

The parking is a bit of a struggle. We used the parking lot which was close and safe, our only struggle was when we needed to leave early in the morning for activities. We would have to wait about 10-15mins for someone to open up the gate. We had prepaid for the 3-nights we were staying. If you just pay after every time you should be fine.

2026-07-23 • via Nuitee
N
Nuria Maria • solo_traveller • es
9
Pros:

Tamaño de la habitación,baño y el jacuzzi en la terraza.Disponía de máquina con café,chocolate y agua gratis.

Cons:

Nada.

2026-07-22 • via Nuitee
V
Vargas • solo_traveller • do
9
2026-07-22 • via Nuitee
B
Beatriz • solo_traveller • pr
5
Pros:

Localizacion. Precio. Decoracion.

Cons:

Encontramos una garrapata en el cuarto.

2026-07-20 • via Nuitee
M
Marielle • couple • aw
10
2026-07-20 • via Nuitee
J
John • solo_traveller • us
10
Pros:

Great hotel that's in an area with plenty of restaurants and things to do. It was clean, facilities well kept up. The staff members were great and I definitely will be returning. Not to mention great rates!

Cons:

N/A

2026-07-19 • via Nuitee
M
Martin • solo_traveller • gb
9
2026-07-17 • via Nuitee
J
Joharelis • couple • pr
10
2026-07-17 • via Nuitee
S
Sonya 2 • solo_traveller • co
10
Pros:

La habitación amplia , cómoda y linda . La ubicación es excelente, puedes llegar desde el aeropuerto en la línea 5 del AMA( autobús 🚌) , varias paradas cerca para visitar lugares de interés, tiene un supermercado 24 horas cruzando la calle llamado Pueblo para lo que necesites y la playa a 15 minutos a pie , un restaurante muy bueno llamado amor y sal cruzando la calle con comida local.
Cafe y agua disponible 24horas .

Cons:

Me gusto todo

2026-07-16 • via Nuitee
E
Elaine • family_with_children • aw
7
2026-07-16 • via Nuitee
C
Channing Ruth • solo_traveller • it
4
Not great, not bad but waking up at 7:30 to a jackhammer was a disaster
Pros:

It was in a good area

Cons:

They started working with a jackhammer at 7:30. I had gotten in late, needed my sleep and waking up to that was a disaster

2026-07-14 • via Nuitee
A
Adeola • couple • us
10
2026-07-13 • via Nuitee
H
Hannes • solo_traveller • de
10
2026-07-12 • via Nuitee
N
Noeli Marie • couple • pr
10
2026-07-11 • via Nuitee
L
Lopez • extended_group • ec
1
No lo recomiendo para nada! Booking por favor debes inspeccionar ese lugar o sacarlo de tu plataforma
Pros:

Solo la ubicación

Cons:

Las fotos publicadas en Booking son un engaño…parece muy lindo pero es muy asqueroso! Estaba muy sucia la habitación, gracitud y tierra por todos lados, los baños están separados de la habitación por una mampara y una cortina, totalmente antihigiénico!
La atención de las personas muy mala!

2026-07-09 • via Nuitee
G
Gonzalez • family_with_children • us
5
2026-07-06 • via Nuitee
M
Mauricio Alejandro • solo_traveller • mx
7
Great value and location.
Pros:

Location was great in the Santurce area, walking distance to a lot of restaurants and bars. Beautiful park right in front of it.

Cons:

Rooms are really small but not uncomfortable, just be prepared for a very compact area specially if you're tall like me.

2026-07-05 • via Nuitee