The g Hotel & Spa

Hotels
Leonardo Hotels & Resorts
8.7 (3159 reviews)
Old Dublin Road , Galway , ie

Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Lift / Elevator
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Nice amenities
Cons:
Food quality issues
Cleanliness inconsistencies
Check-in delays

Categories

Cleanliness
8.26
Several mentions of cleanliness and some issues. The staff maintained a high standard.
Service
9.73
Multiple reviews highlighted exemplary service and staff attentiveness.
Location
9.27
Good location with easy access to key attractions.
Room Quality
8.22
General praise for room quality but some issues like guest checkout delays.
Amenities
8.75
Good amenities including a spa, although some equipment issues were noted.
Value for Money
8.71
Overall value considered good, though some dissatisfaction with food quality.
Food and Beverage
7.76
Mixed reviews regarding food quality, with some negative experiences.
Overall Experience
8.93
General sentiment was very positive, with a high likelihood of return visits.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-17 17:31

Property Description

Luxurious Refurbishment
The g Hotel in Galway, Ireland, has undergone a stunning one-million-euro refurbishment, elevating its style and luxury to new heights. From the opulent restaurant to the chic lounges, every corner exudes sophistication and originality.

Avant-Garde Design
Drawing inspiration from the avant-garde, the hotel's design celebrates individuality in each space. The Grand Salon boasts breathtaking views and elegant lighting, while the cocktail bar dazzles with mirrored displays and a warm color palette.

Unique Signature Lounges
The hotel's signature lounges, including the Pink Room and the Blue Room, offer a mix of glamour and subtlety. Guests can indulge in plush velvets, rich textures, and inviting atmospheres, creating a truly memorable experience.

Ready to experience luxury and style at the g Hotel? Book your stay now and immerse yourself in the beauty of Galway's premier five-star destination.

Important information:

A valid credit card is required at check-in for additional charges and as a security deposit for the room. Pre-authorization will be processed and released after check-out, depending on your bank’s policies.

Planning to visit the spa? We definitely recommend BOOKING IN ADVANCE to avoid disappointment, access is limited to 10 guests at a time in our Thermal Suite to protect the peaceful vibe.
Thermal Suite access is €25 per person (instead of €50 per person).
Our treatments feature Ground, a beautiful Irish wellness brand. Guest favourites include the Himalayan Salt Stone Massage and Jet Lag Recovery Massage, ideal after travelling.
Please note the spa is for guests aged 16 and over.
Open Sunday to Friday from 10am till 6pm and from 8am till 8pm on SaturdayPlease inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
Fitness center is closed from 2026-12-31 until 2026-04-27
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8.7
Based on 3159 reviews
Cleanliness: 8.26
Service: 9.73
Location: 9.27
Room Quality: 8.22
Amenities: 8.75
Value for Money: 8.71
Food and Beverage: 7.76
Overall Experience: 8.93
S
Stefanie couple es
9
Sehr schönes Hotel für wunderbare Tage in Galway
Pros:

Zimmer sehr gross (Dusche für 2 war sehr toll), das Bad war klasse. Ausblick auf den See wunderbar. Spa war wunderbar. Marlis und Mario waren sehr hilfsbereit und zuvorkommend.

Cons:

Frühstück ist kein Buffet, das sollte man wissen.

2026-06-13 via Nuitee
N
namanniy extended_group ae
9
2026-06-12 via Nuitee
Y
YVONNE couple ie
8
Lovely hotel with a great manager, views of lough, relaxing weekend
Pros:

Very helpful manager, polite and facilitating staff.
Lovely suite, with great view

Cons:

The entrance through the car park, at the back, so enter through the front!

2026-06-12 via Nuitee
P
Paul solo_traveller ie
9
2026-06-12 via Nuitee
J
James extended_group gb
10
Loved the decor , large beds and the staff were so well training and sincere about making our staff the best.
Pros:

Loved the size of the rooms and decor. Location was good and in the middle of a shopping mall. Found that a bit weird at first but quickly realized it made no difference.

Cons:

Nothing

2026-06-11 via Nuitee
M
Morgan couple ie
9
2026-06-11 via Nuitee
L
Laura solo_traveller de
4
Not a 5 star experience
Pros:

Room was lovely and the staff was nice.

Cons:

It started on check-in, we were handed room keys & assigned a number, but when we tried to enter the room it didn't open. Went back to reception and they assigned us a different room, so there was a mistake the first time. Not something that should happen.

The breakfast (we paid for it to be included) was rather disappointing too. The fruit salad had, on both days, grapes which were brown on the part where the stem had come off. The poached eggs had cooked-through yolk. One morning, I had ordered the "continental" breakfast (cheese, fish, sliced meats) to which you have to additionally order some bread. Not only did I have to follow up on the bread because it didn't turn up for ages after the main part of the breakfast was served, I had to ask for more because the 2 slices provided did not suffice.

The worst part was during the final night. There is a piano in the downstairs area, which seems to have been commanded by some guests between 1am and 3am, who proceeded to loudly play and sing during those hours. It was very audible in the room and my partner and I barely got any sleep. Staff did not step in, despite the reception being right next to it and advertised as staffed 24 hours.

2026-06-11 via Nuitee
J
James couple au
8
Very good offering and lovely staff
Pros:

Great bar and the room was excellent

Cons:

Could have been a little more central

2026-06-11 via Nuitee
Z
Zoe couple us
7
2026-06-10 via Nuitee
S
Steven couple gb
8
2026-06-09 via Nuitee
M
Meryem couple ie
10
2026-06-09 via Nuitee
J
Jackie couple gb
7
Lovely stay
Pros:

Lovely well furnished room with a very comfy bed. Good facilities within the room. Staff were very helpful and responsive to our feedback when we gave it.

Cons:

We thought there was a gym, but it was under renovation. We were only told this once our non cancellable booking reservation came through. We should have been told that there was a partner gym we could use at check in but unfortunately were not.
The hotel restaurant was very disappointing. Again, I think it was under some sort of renovation.

2026-06-09 via Nuitee
L
Laura couple au
10
Recommended
Pros:

Room is spacious and clean and fully equipped. Staff is friendly. Parking is easy.

2026-06-08 via Nuitee
C
Carol-Anne couple ie
10
⭐️⭐️⭐️⭐️⭐️
Pros:

Staff were lovely, Room was beautiful! Spa was Georgeous & the little tokens & gestures wer a lovely touch..
Will we 100% be back

2026-06-08 via Nuitee
C
Carmen solo_traveller au
10
Aussies touring Ireland
Pros:

We were given an upgrade to a junior suite which was unexpected but so wonderful.
The bed and pillows were so comfortable and the bathroom beautiful.

Cons:

Nothing

2026-06-08 via Nuitee
M
Michael couple us
8
Pros:

The room was very good. Especially like the way they have configured the furnace. The vent runs along the entire length of the soffit and is very quiet and very easy to adjust. The bathroom facilities were excellent.

Cons:

The weight staff in the restaurant seemed distracted. They didn’t bring us the waters that we requested. When we first sat down. We were served after guests who had been seated after us. Probably just a fluke, but it lessened our experience.

2026-06-07 via Nuitee
R
Rebecca couple ie
10
2026-06-07 via Nuitee
M
Michael couple ie
10
2026-06-07 via Nuitee
M
Meryem couple ie
10
2026-06-07 via Nuitee
D
Dooley solo_traveller au
10
Pros:

The rainhead shower was excellent,vroom size very good

Cons:

Not soft closing toilet

2026-06-06 via Nuitee