The g Hotel & Spa

Hotels
Leonardo Hotels & Resorts
8.7 (3280 reviews)
Old Dublin Road , Galway , ie

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Nice amenities
Cons:
Food quality issues
Cleanliness inconsistencies
Check-in delays

Categories

Cleanliness
8.26
Several mentions of cleanliness and some issues. The staff maintained a high standard.
Service
9.73
Multiple reviews highlighted exemplary service and staff attentiveness.
Location
9.27
Good location with easy access to key attractions.
Room Quality
8.22
General praise for room quality but some issues like guest checkout delays.
Amenities
8.75
Good amenities including a spa, although some equipment issues were noted.
Value for Money
8.71
Overall value considered good, though some dissatisfaction with food quality.
Food and Beverage
7.76
Mixed reviews regarding food quality, with some negative experiences.
Overall Experience
8.93
General sentiment was very positive, with a high likelihood of return visits.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-17 17:31

Property Description

Luxurious Refurbishment
The g Hotel in Galway, Ireland, has undergone a stunning one-million-euro refurbishment, elevating its style and luxury to new heights. From the opulent restaurant to the chic lounges, every corner exudes sophistication and originality.

Avant-Garde Design
Drawing inspiration from the avant-garde, the hotel's design celebrates individuality in each space. The Grand Salon boasts breathtaking views and elegant lighting, while the cocktail bar dazzles with mirrored displays and a warm color palette.

Unique Signature Lounges
The hotel's signature lounges, including the Pink Room and the Blue Room, offer a mix of glamour and subtlety. Guests can indulge in plush velvets, rich textures, and inviting atmospheres, creating a truly memorable experience.

Ready to experience luxury and style at the g Hotel? Book your stay now and immerse yourself in the beauty of Galway's premier five-star destination.

Important information:

A valid credit card is required at check-in for additional charges and as a security deposit for the room. Pre-authorization will be processed and released after check-out, depending on your bank’s policies.

Planning to visit the spa? We definitely recommend BOOKING IN ADVANCE to avoid disappointment, access is limited to 10 guests at a time in our Thermal Suite to protect the peaceful vibe.
Thermal Suite access is €25 per person (instead of €50 per person).
Our treatments feature Ground, a beautiful Irish wellness brand. Guest favourites include the Himalayan Salt Stone Massage and Jet Lag Recovery Massage, ideal after travelling.
Please note the spa is for guests aged 16 and over.
Open Sunday to Friday from 10am till 6pm and from 8am till 8pm on Saturday

18th December 2026 - 3rd January 2027 inclusive

During the festive season, including Christmas Eve, Christmas Day, New Year’s Eve, and New Year’s Day, opening hours of the Spa and Food & Beverage outlets may vary, and services may operate on a limited or special programme.
Guests are kindly requested to contact the hotel in advance or refer to the Festive Season section of our website to review the available offerings and opening times during these dates.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
Fitness center is closed from 2026-12-31 until 2026-04-27
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8.7
Based on 3280 reviews
Cleanliness: 8.26
Service: 9.73
Location: 9.27
Room Quality: 8.22
Amenities: 8.75
Value for Money: 8.71
Food and Beverage: 7.76
Overall Experience: 8.93
S
Shauna solo_traveller ie
10
Fabulous stay
Pros:

Everything

Cons:

N/a

2026-07-18 via Nuitee
D
David couple gb
9
Cons:

Menu for evening meal was uninspiring. Same as most other menus in Ireland…

2026-07-18 via Nuitee
S
Susan couple us
10
Will absolutely stay again when in Galway.
Pros:

Beautiful rooms- large and tasteful. Gorgeous bathroom. So quiet that we couldn’t hear anything outside the room. Staff was extremely polite and helpful. Wonderful experience overall!

Cons:

Nothing

2026-07-18 via Nuitee
T
Therese couple ie
10
lovely staff and a surprise upgrade
Pros:

Easy access to the hotel from underground car park. Complementary cold drink from the bar on a hot evening was a nice surprise. We were given an upgrade to a large sea view room. This was unexpected but very welcome. hotel was spotless, staff were very friendly and helpful.

Cons:

there is nothing i didn't like. i didn't get to use the spa but i will be back.

2026-07-18 via Nuitee
A
AC family_with_children ch
9
Pros:

très bonne qualité de service, personnel très aimable et accueillant
bon petit-déjeuner

2026-07-17 via Nuitee
Y
Yewande extended_group ie
10
Amazing hotel!
Pros:

Amazing hotel. Clean and designed spectacularly. Comfy bed and large spacious room. Staff are an absolute credit to this establishment they are kind thoughtful and go above and beyond.

2026-07-17 via Nuitee
D
Dana couple cz
8
2026-07-17 via Nuitee
M
McBride couple gb
9
2026-07-17 via Nuitee
A
Aurelia solo_traveller ch
6
4:5
Cons:

En general seulement 1 personas a la recepción ça ressemble plus a un 4 étoiles et pas a un 5…

2026-07-17 via Nuitee
R
Ruairí solo_traveller ie
9
2026-07-17 via Nuitee
L
Laurieann couple us
10
Glamorous and a comfy place to stay and be pampered
Pros:

Stunning! Decor was so colorful and unique with the hanging flowers, the food was excellent, staff was friendly, courteous and helpful
The spa was amazing!

Cons:

Well… the plumbing - sink Dyson and shower drains were slow & the shower drain was poorly designed , leaked water onto the floor because of the poor design …
Needs a fan to keep steam off mirrors, not enough counter space in bathroom around sink area.

2026-07-17 via Nuitee
J
Jim couple ie
6
2026-07-16 via Nuitee
M
Manal extended_group ae
10
2026-07-15 via Nuitee
E
Elaine couple ie
9
Pros:

Excellent

2026-07-15 via Nuitee
I
Ian couple gb
8
2026-07-15 via Nuitee
G
gary couple ie
10
2026-07-15 via Nuitee
N
Nathan couple ie
10
We'll definitely be staying here again on our next trip to Galway.
Pros:

We had a great stay and would definitely recommend this hotel. Everything was clean, comfortable, and the staff were all really friendly.

A special mention has to go to Jack, who was an absolute gentleman. He went above and beyond to make our stay even better and couldn't have been more helpful.

2026-07-15 via Nuitee
E
Elaine E solo_traveller gb
8
Pros:

I liked the staff were very friendly, professional and helpful.

Cons:

I didn't like the breakfast was set down in front of you and not a carvery style were you went up and picked what you wanted. I found the full Irish breakfast wasn't cooked fresh, the sausage and bacon had been pre cooked and left sitting.

2026-07-15 via Nuitee
J
Jim family_with_children au
9
Stayed a 2nd night as we liked hotel.
Pros:

I didnt eat breakfast in hotel as "Buffet" breakfast was not available.

Cons:

Hotel did not look like much from outside as in a shopping centre, but once through the doors, it was great.

2026-07-15 via Nuitee
W
William couple ie
10
Extremely enjoyable
Pros:

Easy to get to location and very modern hotel

2026-07-15 via Nuitee