Hotel The Pearl, City Center - Traveler's Choice Award Winner for 2025

Hotels
8.4 (406 reviews)
8721 Desh Bandhu Gupta Road , New Delhi , in

Facilities

Offsite parking discounted rates available
Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Friendly staff
Good breakfast
Good location
Cons:
Cleanliness issues
Room quality inconsistencies

Categories

Cleanliness
7.73
Several guests reported issues with cleanliness due to ants and inconsistent hot water.
Service
8.7
Many reviews highlight the staff as supportive and friendly, providing good service throughout.
Location
8.74
Located near attractions with accessible transport options, praised for its convenience.
Room Quality
7.69
Mixed sentiments; some rooms had issues like lack of natural light and problems with hot water.
Amenities
8.22
Facilities available but with some inconsistencies reported in terms of hot water and TV services.
Value for Money
8.68
Guests found it to be good value; however, pricing was mentioned as slightly high occasionally.
Food and Beverage
8.73
Breakfast options were consistently praised; guests enjoyed the variety and quality.
Overall Experience
8.7
Overall experience rated positively despite some issues, guests appreciated support from staff.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 20:39

Property Description

Conveniently located in New Delhi, Hotel The Pearl offers air-conditioned rooms, a shared lounge, free WiFi, and a terrace.

Luxurious Accommodation: Enjoy comfortable rooms equipped with modern amenities including a flat-screen TV, wardrobe, and private bathroom.

Dining Options: Indulge in a variety of culinary delights at our on-site restaurant offering Indian, Italian, and local cuisine with vegetarian, dairy-free, and halal options available.

Convenience at Your Fingertips: Benefit from services such as an ATM, concierge, room service, and a 24-hour front desk for a hassle-free stay.

Ready to experience the perfect blend of comfort and convenience? Book your stay at Hotel The Pearl now!

Important information:

Guests from the Delhi and NCR can't stay. Delhi and NCR ID's not acceptable.This property does not accommodate bachelor(ette) or similar parties.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8.4
Based on 406 reviews
Cleanliness: 7.73
Service: 8.7
Location: 8.74
Room Quality: 7.69
Amenities: 8.22
Value for Money: 8.68
Food and Beverage: 8.73
Overall Experience: 8.7
A
Arjun solo_traveller in
8
Pros:

Room size

Cons:

Breakfast need improvement

2026-06-06 via Nuitee
A
Arvind extended_group gb
10
To meet mom
Pros:

Very good n fresh

Cons:

Everything Is good

2026-06-02 via Nuitee
C
Catherine solo_traveller fr
7
Expérience mitigée, moins bonne que l'an dernier
Pros:

Accueil très aimable.
Belle chambre très bien équipée avec une belle salle de bain, grande douche avec panneau de séparation qui évite d'inonder la pièce, très pratique et rare en Inde 👌

Cons:

La fermeture de la fenêtre était cassée, impossible de la fermer, donc aucune sécurité ! C'est inadmissible, ma chambre était au 1er étage, le long d'une rue très bruyante avec plein de chiens qui aboyaient la nuit, n'importe qui aurait pu pénétrer par la fenêtre !!!
J'avais demandé une chambre dans les étages supérieurs au calme et cette chambre qu'on m'a donnée était au premier étage avec fenêtre donnant sur une petite rue bruyante.
Petit déjeuner servi dans la chambre beaucoup plus tôt que l'horaire demandé, j'étais sous la douche quand on me l'a apporté à 6h55 le matin au lieu de 7h30.
Le personnel à l'accueil a oublié de me demander mon passeport, ils m'ont appelé le lendemain quand j'étais à l'aéroport pour demander que je leur envoie une copie, c'est très imprudent d'envoyer ces documents confidentiels par WhatsApp à un hôtel, on n'a aucune influence ni contrôle sur l'usage qu'ils en feront !

2026-06-01 via Nuitee
C
Chandan extended_group in
10
2026-05-31 via Nuitee
Q
Quashika Akter solo_traveller bd
10
Recommended
Pros:

Good

2026-05-30 via Nuitee
H
Hiren solo_traveller in
7
2026-05-29 via Nuitee
P
Pauline solo_traveller at
10
Pros:

Hotel’s location was good and central, few minutes drive from the famous tourist spots of Delhi city. My room was clean, and the Wi-Fi was fast enough for all my work tasks.

2026-05-28 via Nuitee
S
Saji James solo_traveller in
5
2026-05-26 via Nuitee
B
Beharie-Sitaram solo_traveller nl
9
Pros:

Dit hotel is zeker een aanrader.
Wij zijn super fijn behandeld en de service was heel goed!
Ook als er dingen niet goed waren, moesten wij maar bellen naar de receptie en er werd zo snel mogelijk iets aan gedaan.
Buiten dat het personeel heel vriendelijk was voor ons deden zij ook alles voor ons en onze kinderen (wij hoeften maar om iets te vragen en wij hadden het binnen no-time in onze handen). Het voelde zelfs als familie aan.
De kinderen voelden zich thuis waardoor het verblijf nog fijner werd.

Wij hebben hier met een grote familie van 20 a 25 personen verbleven. En zelfs voor zo een grote groep was niks te gek.

Cons:

Wij hadden soms geen warm water, wat voor de kinderen in het begin lastig was maar dit werd snel opgelost.

2026-05-26 via Nuitee
R
Rathore solo_traveller in
10
Pros:

Had a wonderful stay at this hotel. The rooms were clean and comfortable, staff was very polite and helpful, and the service was excellent. Location is also very convenient. Overall a great experience and definitely recommended for families and travelers. Will visit again. Thank you for the amazing hospitality! 😊

2026-05-25 via Nuitee
L
Lumi couple fi
10
Pros:

Room had good natural light and was spacious and quite like the pictures. I had to keep my luggage until the evening, and they safely kept my belongings until I returned.

2026-05-24 via Nuitee
A
Anouschka solo_traveller nl
10
Very good choice of hotel. Good staff. Nice reception. Helps out when there are issues.
Pros:

Good room

Cons:

Nothing

2026-05-23 via Nuitee
T
Tim couple au
10
Pros:

Good stay, room was quite and clean. central and located on main street view, finding it was easy.

2026-05-21 via Nuitee
N
Naveen family_with_children in
4
Ok
Pros:

Property is clean

Cons:

Location is not good and very noisy
I was staying with my baby and it was really very difficult but thankfully hotel changed the room and then it was good

2026-05-21 via Nuitee
J
Julia solo_traveller fr
10
Pros:

Nice room good cleaning and quite better than expected, breakfast was very good and check in was fast.

2026-05-20 via Nuitee
L
Luca couple es
10
Pros:

Very good stay with clean room, helpful staff, quiet comfort despite central street location, and plenty of nearby places to explore.

2026-05-19 via Nuitee
I
Ines couple fr
10
Pros:

Nice breakfast, quite room bathroom was clean with clean sheets. It is on main street, getting taxi is easy.

2026-05-19 via Nuitee
M
Martin couple nl
10
Pros:

Room was good, clean, nicely decorated. AC was strong and bathroom had good pressure and hot water. Staff were helpful with all our questions. Pretty decent stay.

2026-05-19 via Nuitee
B
BHUSHAN family_with_children in
10
Pros:

Excellent service plz stay here

2026-05-18 via Nuitee
F
Florence couple ca
10
Pros:

Friendly, attentive, and welcoming staff and It was peaceful, clean room, and calm vibe. A good spot to rest after exploring busy Delhi. WiFi and breakfast was good!

2026-05-13 via Nuitee