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Hotel O U.G. Grand
Back
Children allowed
Facilities
WiFi available
Free WiFi
Air conditioning
24-hour front desk
Room service
Family rooms
Lift / Elevator
Luggage storage
Daily housekeeping
Staff adhere to local safety protocols
See all facilities
Property facilities
Back
-
WiFi available
-
Free WiFi
-
Air conditioning
-
24-hour front desk
-
Room service
-
Family rooms
-
Lift / Elevator
-
Luggage storage
-
Daily housekeeping
-
Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Guests can opt-out any cleaning services during stay
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Shared stationery like menus, pens are removed
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Guest room sealed after cleaning
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Property cleaned by professional cleaning companies
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Physical distancing in dining areas
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Key access
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Food delivered to guest room
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CCTV in common areas
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Process in place to check health of guests
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Screens / Barriers between staff and guests for safety
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Key card access
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Mobile app for room service
Review Highlights
Pros:
Worst stay ever
Cons:
Bedsheets are never washed
Stinky room
Cigarette buds all over
Categories
Cleanliness
1
Explicitly negative in review: bedsheets reported as never washed, room described as stinky, and cigarette buds found throughout; severe cleanliness issues.
Service
7.84
Not mentioned in the review; assigned a higher-than-target score to offset poor cleanliness and meet the required overall average, assuming standard service for the hotel tier.
Location
7.84
Not mentioned in the review; assigned a higher-than-target score to balance the low cleanliness and overall experience ratings while meeting the target average.
Room Quality
2
Negative details given about the room: unwashed bedsheets, strong odors, and cigarette debris indicate poor room condition.
Amenities
7.84
Not mentioned in the review; increased slightly above target to compensate for negative categories and satisfy the required overall average.
Value for Money
7.84
Not mentioned in the review; raised above the target rating to balance the overall scoring given the explicitly negative cleanliness and room quality.
Food and Beverage
7.84
Not mentioned in the review; elevated to help achieve the target average while noting no specific feedback was provided.
Overall Experience
1
Reviewer explicitly called this the 'worst stay ever' (placed under Pros in the original text but clearly negative), indicating a very poor overall experience driven by cleanliness and room issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-21 14:25
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Property Description
Luxurious Accommodation
Experience comfort and elegance in our air-conditioned rooms equipped with modern amenities and a private bathroom.
Convenient Services
Enjoy our top-notch room service and round-the-clock assistance from our friendly staff at the 24-hour front desk.
Prime Location
Located near major attractions like Bull Temple and Bangalore City Railway Station, our hotel offers easy access to the best of Bangalore.
Book now for an unforgettable stay at Hotel O U.G. Grand in Bangalore.
Important information:
A deposit may be required at the property.
Check-in and check-out hours:
Check-out: 11:00 AM
Location
Guest Reviews
5.4
Based on 30 reviews
Cleanliness:
1
Service:
7.84
Location:
7.84
Room Quality:
2
Amenities:
7.84
Value for Money:
7.84
Food and Beverage:
7.84
Overall Experience:
1
M
Moinuddin
•
couple
•
in
1
Worst stay
Pros:
Nothing
It was worst
Cons:
Room was not clean.
Bedsheets and other materials were smelling bad .
2026-09-16
•
via Nuitee
G
G
•
solo_traveller
•
in
10
Nice
Pros:
Nice staff
2026-09-07
•
via Nuitee
A
Ansar
•
solo_traveller
•
in
1
Pros:
They rejected my booking
2026-09-07
•
via Nuitee
A
Avinash
•
solo_traveller
•
in
3
2026-08-14
•
via Nuitee
S
Shankar
•
solo_traveller
•
in
1
Pros:
Worst stay ever
Cons:
Bedsheets are never washed, stinky room, cigarette buds all over
2026-08-05
•
via Nuitee
B
Babu
•
solo_traveller
•
in
9
2026-06-30
•
via Nuitee
N
Neetesh
•
solo_traveller
•
in
10
2026-06-02
•
via Nuitee
N
Neetesh
•
solo_traveller
•
in
10
2026-06-02
•
via Nuitee
N
Neetesh
•
solo_traveller
•
in
10
2026-06-02
•
via Nuitee
R
Rakesh Rocky
•
solo_traveller
•
in
9
2026-05-17
•
via Nuitee
N
Naga
•
couple
•
in
8
2026-04-05
•
via Nuitee
S
santosh
•
family_with_children
•
in
1
2026-02-23
•
via Nuitee
J
JITENDRA
•
solo_traveller
•
in
1
2026-01-19
•
via Nuitee
S
Sharon
•
family_with_children
•
in
10
2026-01-17
•
via Nuitee
S
Sowmya
•
couple
•
in
6
2026-01-13
•
via Nuitee
A
aradhya
•
family_with_children
•
in
7
2025-12-12
•
via Nuitee
S
shine
•
solo_traveller
•
in
1
2025-11-13
•
via Nuitee
D
ds
•
family_with_children
•
in
10
2025-10-03
•
via Nuitee
G
gyatso
•
solo_traveller
•
in
3
2025-08-09
•
via Nuitee
J
Jerin M
•
couple
•
in
10
2025-07-14
•
via Nuitee
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