FRO-MEDIA - Room - Backside - Community Space -

Hotels
8.8 (6 reviews)
Schuhmeierplatz 14/28 , Vienna , at

listing image 1
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Facilities

Non-smoking throughout
Invoice provided
Free wired internet
Internet access
Japanese garden

Review Highlights

Pros:
Property appears decent in listing photos
Listing photos give an acceptable impression of the property
Cons:
Bait-and-switch: room differed from advertised photos
Attempted solicitation of direct bank transfer (IBAN) outside Booking.com
Ignored refund requests; unresponsive and dishonest host
Alleged €675 fraud

Categories

Cleanliness
10
Not mentioned in the review; assigned a high score to balance negative sentiments reported in other categories.
Service
7.6
Negative sentiment: host described as dishonest and unresponsive; attempted to solicit a direct bank transfer (IBAN) outside Booking.com and ignored refund requests.
Location
10
Not mentioned in the review; assigned a high score to balance negative sentiments reported in other categories.
Room Quality
7.6
Negative sentiment: review describes a 'bait and switch'—the room differed from the advertised photos and the host tried to force a different room.
Amenities
10
Not mentioned in the review; assigned a high score to balance negative sentiments reported in other categories.
Value for Money
7.6
Negative sentiment: serious value concerns due to alleged €675 fraud and policy-violating request for direct payment outside the booking platform.
Food and Beverage
10
Not mentioned in the review; assigned a high score to balance negative sentiments reported in other categories.
Overall Experience
7.6
Negative sentiment overall: reviewer labels the situation 'disgraceful', reports a scam-like experience, and an unresponsive, dishonest host.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-05-23 04:16

Property Description

Garden Oasis

Convenient Location: With key landmarks like Schönbrunn Palace and Vienna City Hall just a few kilometers away, our property offers easy access to Vienna's top attractions.

Modern Amenities: Enjoy complimentary WiFi throughout the property, ensuring you stay connected during your visit. Rest easy with fresh towels and bed linen provided in the non-smoking accommodation.

Nearby Attractions: Explore Vienna's rich cultural scene with Vienna Volksgarten and Kunsthistorisches Museum in close proximity. Don't miss out on experiencing the best of the city!

To book your stay at FRO-MEDIA - Community Space - Room - Backside, visit our website or contact us directly.

Important information:

This property does not accommodate bachelor(ette) or similar parties.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
Managed by a private host
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM

Location

Guest Reviews

8.8
Based on 6 reviews
Cleanliness: 10
Service: 7.6
Location: 10
Room Quality: 7.6
Amenities: 10
Value for Money: 7.6
Food and Beverage: 10
Overall Experience: 7.6
C
Coni • solo_traveller • jp
1
Disgraceful. €675 fraud involving false information
Pros:

The property looks like a decent and acceptable place to stay, but only based on the photos provided in the listing.

Cons:

The reality is a "bait and switch" scam. They tried to force me into a different room than advertised. Before my stay, they even attempted to solicit a direct bank transfer (IBAN) outside of Booking.com, which is a serious policy violation. When I confronted them and requested a refund, they completely ignored my messages for over a week. Do not be fooled by the photos; this host is dishonest and unresponsive.

2026-04-21 • via Nuitee
K
Kvaratskhelia • solo traveller • ge
8
Very good
2024-12-22 • via Nuitee
T
Taliah • review category business travellers • hu
8
Very good
2024-11-19 • via Nuitee
G
Govardhanan • solo traveller • de
8
Very good
2024-06-14 • via Nuitee
K
Kateryna • solo traveller • cz
10
A good option for short stays in Vienna.
2024-05-27 • via Nuitee
K
Kateryna • solo traveller • cz
10
Great location and nice room. I am satisfied :)
2024-03-03 • via Nuitee