Hotel POYI KALON terrace حلال

Hotels
9.2 (59 reviews)
Poyi Kalon 29 , Bukhara , uz

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Electric bicycle charging station
Parking
Non-smoking rooms
Air conditioning
Room service
Terrace
Family rooms
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Cons:
Complicated breakfast process
Hot water supply issues

Categories

Cleanliness
8.38
Several reviews indicated cleanliness, though some concerns were raised about room maintenance.
Service
9.85
Many reviews praised the staff for their friendliness and attentiveness.
Location
9.89
The hotel is centrally located, close to attractions, which was frequently highlighted positively.
Room Quality
8.84
Rooms were often described as comfortable and spacious with good facilities.
Amenities
9.37
Amenities like the terrace and breakfast were very well received.
Value for Money
8.33
Value was a point of discussion; no major complaints, but concerns about breakfast charges were noted.
Food and Beverage
9.38
Breakfast received positive remarks regarding quality and taste.
Overall Experience
9.55
Overall sentiments were very positive; most guests reported a memorable stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-02-16 11:05

Property Description

Luxurious Accommodation
Experience comfort and style at TERRACE POYI KALON Hotel in Bukhara. Each room features modern amenities including a flat-screen TV, air conditioning, and a private terrace in select rooms.

Exceptional Services
Enjoy a range of services such as a 24-hour front desk, room service, and a concierge service to cater to all your needs. Stay connected with free WiFi throughout the property and make use of the currency exchange for added convenience.

Convenient Location
Located just 6 km from Bukhara International Airport, our hotel offers easy access to the city's attractions. Don't miss the chance to stay at TERRACE POYI KALON Hotel for a memorable experience.

Important information:

This property does not accommodate bachelor(ette) or similar parties.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

9.2
Based on 59 reviews
Cleanliness: 8.38
Service: 9.85
Location: 9.89
Room Quality: 8.84
Amenities: 9.37
Value for Money: 8.33
Food and Beverage: 9.38
Overall Experience: 9.55
T
tubasa • couple • jp
1
A confirmed reservation means nothing here.
Cons:

Worst hotel experience I have ever had.

We had a confirmed reservation, informed the hotel in advance about our late-night arrival, and still got told upon arrival that there was “no room available.” This hotel accepted our booking and our money despite apparently having no intention or ability to honor the reservation.

This was our honeymoon, and the hotel completely ruined the first night of our trip.

After already taking payment for 2 nights, they forced us late at night to move to a much cheaper and lower-quality guesthouse. The replacement room was small, uncomfortable, and did not even have a private bathroom. We paid for a proper hotel and were treated like unwanted walk-in guests.

The management was extremely disorganized and unprofessional. Even after the incident, the hotel reportedly stopped responding to Booking.com regarding compensation and explanations.

Overbooking happens, but the way this hotel handled the situation was unacceptable, dishonest, and irresponsible.

If you want a hotel that actually respects confirmed reservations and treats guests properly, stay somewhere else. I strongly regret choosing this hotel.

2026-05-29 • via Nuitee
C
Chu • couple • hk
10
Pros:

The location is unbeatable which just a minute walk to the main spots but it is so quiet at night ! My wife and I booked a room for four at very good price with daily breakfast provided. Xachida and a tall handsome young man were very attentive and provided excellent services . Breakfast quantity was more than enough for us. Bathing room is big and clean. Showering water was hot enough for refreshing us bodies after full day tour around Bukhara Old City. A recommendation for those who will stay here : Get some drink and snack up to the terrace and enjoy the beautiful Bukhara

Cons:

Not at all .

2026-05-26 • via Nuitee
M
Maksim • family_with_children • ru
8
2026-05-23 • via Nuitee
B
Burak • extended_group • tr
10
Harika
Pros:

Her şeyi ile mükemmel. Odalar geniş ve temiz. Kahvaltısı harika. Görevliler özellikle Murat çok ilgilendi bizimle. Her konuda yardımcı oldu. Tekrar geleceğim tekrar kalacağım bu otelde

2026-05-21 • via Nuitee
H
Hulkaroy • family_with_children • uz
7
2026-05-17 • via Nuitee
J
Jérémy • solo_traveller • fr
10
Pros:

super central
personnel super attentif et avenant
comfortable
bon rapport qualité prix

2026-05-16 • via Nuitee
S
Sadettin • couple • tr
1
2026-05-10 • via Nuitee
A
AZUMA • couple • jp
8
2026-05-07 • via Nuitee
김 • solo_traveller • kr
10
Pros:

칼란 미나렛과 야경을 볼 수 있는 아주 좋은 위치와 테라스를 가지고 있어 좋았어요. 객실도 크고 쉬기 안락했어요. 아침을 못먹은 우릴 위해 뜨거운 물도 내어주셔 라면 먹고 투어 나갔어요 ㅎㅎ

Cons:

오래 있지 못해 아쉬워요

2026-05-04 • via Nuitee
C
CHANGJIN • solo_traveller • kr
10
2026-04-27 • via Nuitee
Y
Yingchi • couple • tw
8
Pros:

自家經營旅館，，兄妹staff很熱心，位置很好，離Po-i-Kalan步行只要幾分鐘，頂樓露臺可看夜景。早餐豐富(但多數是澱粉類)。

Cons:

洗澡的熱水不夠熱

2026-04-21 • via Nuitee
S
Steffen • couple • de
9
Gute Familienpension in direkter Nähe der Altstadt von Buchara
Pros:

Sehr gute Lage.
Dachterrasse mit wunderbarem Blick über die Altstadt.
Personal sprach gut Englisch und war sehr engagiert.
Das Frühstück war in Ordnung.

Cons:

Das Zimmer war etwas dunkel (Erdgeschoss und Blick nur zum Innenhof). An einem Tag gab es kein warmes Wasser, doch dies wurde schnell in Ordnung gebracht.

2026-04-21 • via Nuitee
D
Danil • couple • uz
10
2026-04-20 • via Nuitee
A
Alfredo • solo_traveller • es
8
Pros:

La ubicación, la limpieza y la exquisita atención del personal

Cons:

Nada

2026-04-17 • via Nuitee
B
Barry • couple • gb
10
The perfect hotel in the best of locations. Would stay again.
Pros:

It’s a lovely property in the best of locations. The staff are all excellent.

Cons:

Honestly? Nothing. It’s an excellent place to stay.

2026-04-14 • via Nuitee
A
Anton • extended_group • ru
8
В целом неплохо
Pros:

Локация, неплохой завтрак на один раз. Чистые свежие номера

Cons:

Плохая звукоизоляция, в соседнем номере сидел администратор с компанией и мешал спать ночью.

На матрасах натянуты пакеты, которые очень хотелось бы убрать

2026-04-13 • via Nuitee
A
Antonino • family_with_children • it
10
The host was great in supporting us with the late check in and transfer from the station. The position of the hotel wa
2026-04-11 • via Nuitee
A
Airan • couple • gb
10
Great stay
Pros:

Location could not be better
Cleanness
Friendly staff
Good WiFi

Cons:

I liked everything!

2026-04-09 • via Nuitee
• extended_group • no
4
2026-04-09 • via Nuitee
E
Elena • family_with_children • ru
10
Pros:

Уютный небольшой отель в центре Хивы. Очень удобное расположение. Номер соответвствует описанию. При заезде положили недостаточно полотенцев для 4-х, но по просьбе предоставили нужное количество. Завтраки чередуют. В каждом варианте можно найти что покушать, остались довольны.

2026-04-04 • via Nuitee