Hotel RIO Shinjuku

Hotels
8.1 (339 reviews)
Shinjuku-ku, Okubo 1-17-1 , Tokyo , jp

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Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Heating
Lift / Elevator
Laundry
Luggage storage
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Large rooms
Great location
Good service
Nice amenities
Cons:
Cleanliness issues
Rude staff experience
Small toilet size

Categories

Cleanliness
6.6
Many comments about dirtiness and poor condition of the room.
Service
9.1
Some guests indicated staff were sweet and helpful despite one instance of rude service.
Location
9.1
Several reviews praised the excellent location near Shinjuku Station.
Room Quality
7.6
Rooms are spacious but some found the beds too firm and toilets too small.
Amenities
8.6
Amenities like large bathtubs and bidet toilets were appreciated.
Value for Money
8.1
Good value considering room space and amenities.
Food and Beverage
7.1
Good coffee options were noted, but limited food options.
Overall Experience
8.6
Positive overall experience noted from multiple reviews.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 14:21

Property Description

Central Location in Tokyo
Situated in the heart of Tokyo, RIO新宿 adult only offers a prime location just steps away from Koizumi Yakumo Memorial Park. With attractions like Samurai Museum and Zenryu-ji Temple within walking distance, our hotel provides the perfect base for exploring the city.

Modern Amenities
Experience comfort and convenience in our air-conditioned rooms featuring flat-screen TVs with satellite channels. The private bathrooms are equipped with a bidet, complimentary toiletries, and a hairdryer. Relax in comfort with our plush bed linens and fluffy towels provided in each room.

Helpful Staff and Nearby Attractions
Our attentive staff is dedicated to ensuring your stay is memorable, offering guidance and assistance at the reception whenever needed. Explore popular nearby attractions such as Meotogi Shrine, Korea Museum, and Inari Kio Shrine, all just a stone's throw away from the hotel.

Book your stay at RIO新宿 adult only for an unforgettable Tokyo experience!

Important information:

Renovation work will be carried out from 11/10/2024 to 20/11/2024.

Renovation work is done from 08:00 to 18:00 daily. The lobby is under renovation.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM

Location

Guest Reviews

8.1
Based on 339 reviews
Cleanliness: 6.6
Service: 9.1
Location: 9.1
Room Quality: 7.6
Amenities: 8.6
Value for Money: 8.1
Food and Beverage: 7.1
Overall Experience: 8.6
P
Patricia • solo_traveller • au
8
Pros:

Location

2026-07-25 • via Nuitee
T
Tanit • solo_traveller • th
8
2026-07-24 • via Nuitee
D
Daniel • couple • cr
10
Excelente
Pros:

La ubicación me parece excelente

Cons:

Me parece que el elevador es muy pequeño, yo fui con un amigo y cada uno llevaba una maleta mediana y una maleta pequeña, tuvimos que subir uno por uno

2026-07-23 • via Nuitee
S
Selinda • couple • ch
9
2026-07-23 • via Nuitee
C
CHUI SHAN • solo_traveller • hk
8
Pros:

旺中带静，附近多食店及商店

Cons:

没有

2026-07-23 • via Nuitee
S
SAN JOSE • solo_traveller • fr
10
2026-07-22 • via Nuitee
Y
yuji • solo_traveller • jp
4
Pros:

駅からはちょっと歩きますが活動拠点としては良いのではないでしょうか。

Cons:

禁煙のはずなのにタバコ臭い。
タバコ臭い部屋は貸し出すな。非常に不快でした。

2026-07-21 • via Nuitee
A
Alessandro • couple • it
9
Pros:

Ottima posizione, pulito, personale disponibile

2026-07-21 • via Nuitee
D
deniz • family_with_children • tr
10
2026-07-18 • via Nuitee
H
Hai • couple • cn
8
2026-07-18 • via Nuitee
J
Julia • couple • au
10
2026-07-16 • via Nuitee
D
David • family_with_children • es
8
Muy céntrico
2026-07-15 • via Nuitee
A
aidan • solo_traveller • nl
8
Erg genoten van het hotel.
Pros:

Het lag op een goede plek in Shinjuku niet te ver van het centrum

Cons:

Er staat een drukke winkel tegenover het hotel maar hier heb je niet heel veel last van veel geluid wordt tegengehouden.

2026-07-14 • via Nuitee
K
Kyouko • couple • jp
8
素晴らしい
Pros:

街中なのに静かだった。
お風呂もトイレもとても綺麗？

Cons:

壁の色が赤くて少し落ち着かなかった。

2026-07-13 • via Nuitee
A
Albert Ramos • solo_traveller • es
10
Pros:

Location
Friendly and supportive staff

2026-07-13 • via Nuitee
A
Abhishikta • solo_traveller • us
10
2026-07-10 • via Nuitee
D
Deniz • couple • tr
10
2026-07-10 • via Nuitee
A
Aaron Rey • couple • es
9
Buena ubicacion y comodo
Pros:

Tenian todo lo necesario cuidando todos los detalles, la ubucacion es muy buena justo enfrente de Don quijote

Cons:

que la habitacion estuviera lista antes de las 14:00 y si queriamos entrar antes nos pedian pagar un extra, tambien que el checking sea a las 15:00 y la salida a las 10:00

2026-07-08 • via Nuitee
K
kohchi • couple • jp
8
2026-07-08 • via Nuitee
T
tomomi • family_with_children • jp
8
子連れでも普通にとっても快適でした！感謝
Pros:

子連れで利用し、都会なので安全面的にも不安があったけど子供とベットで快適に寝られました！

Cons:

強いて言うならスキンケア類を少しだけグレードアップしたらもっと良いのかな。

2026-07-06 • via Nuitee