Hanoi L'Heritage Hotel & Gym - Spa

Hotels
9.4 (2076 reviews)
39-41 Hang Ga Street , Hanoi , vn

Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
Business center
See all facilities

Review Highlights

Pros:
Comfortable stay
Friendly and helpful staff
Cons:
Some rooms are small
Traffic noise may disturb light sleepers

Categories

Cleanliness
8.7
The place is very clean.
Service
10
All staff were welcoming, helpful, and maintained a high level of professionalism.
Location
9.7
Amazing location, very central and convenient.
Room Quality
8.7
Some rooms were smaller than expected and some lacked windows.
Amenities
9.2
Good amenities such as minibar and breakfast options.
Value for Money
9.7
Great value considering the service and location.
Food and Beverage
9.2
Breakfast is amazing with a variety of options.
Overall Experience
10
Overall fantastic experience with top-notch service.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 20:23

Property Description

Prime Location in Old Quarter:
Situated in the heart of the Old Quarter, L' Heritage Hotel Hanoi offers easy access to key attractions like Hoan Kiem Lake and the Temple of Literature, perfect for exploring the city on foot.

Modern Amenities and Comfort:
Enjoy the comfort of modern air-conditioned rooms with complimentary WiFi, flat-screen TVs, and well-stocked minibars. Unwind in the sauna or keep up with your fitness routine at the gym during your stay.

Convenient Services and Dining Options:
From arranging day trips and car rentals to enjoying Vietnamese and international cuisine at the on-site restaurant, our hotel offers a range of services to make your stay memorable. Don't miss out on the daily buffet breakfast to kick start your day.

Book your stay at L' Heritage Hotel Hanoi for a delightful blend of convenience and comfort.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

9.4
Based on 2076 reviews
Cleanliness: 8.7
Service: 10
Location: 9.7
Room Quality: 8.7
Amenities: 9.2
Value for Money: 9.7
Food and Beverage: 9.2
Overall Experience: 10
O
Oriol couple es
9
Muy buena opción para visitar Hanoi
Pros:

Muy buena ubicación. Personal muy atento en todo momento.

Cons:

Nada.

2026-08-22 via Nuitee
N
Nadhvi couple pl
10
Fantastic Location and Exceptional Comfort!
Pros:

Great experience in the heart of the Old Quarter. Friendly staff looked after all our needs & made our stay memorable. Rooms clean & comfortable. Tremendous value for money. Overall the staff made our stay great. Lheritage Hotel is the place to stay in Hanoi.

2026-08-21 via Nuitee
E
emily couple dk
10
A Perfect Stay in Hanoi !
Pros:

A very beautiful hotel
Friendly staff who are attentive to your needs
Exemplary comfort and cleanliness
I can only highly recommend this place.

2026-08-21 via Nuitee
R
Ruslan couple vn
10
It was excellent in every way!
Pros:

Location is freaking amazing! 100 meter walk to the night market, restaurants lining the entire streets outside, shops right outside too. In house actual real massage, just awesome. Another two main standouts for me were the staff professionalism and friendliness and also the food! Amazing breakfast buffet.
Rooms are spacious and comfy and the whole place is very clean. The rooftop bar was a surprise also with the best view in Old quarter-Everything else was great!

2026-08-21 via Nuitee
K
Kumar couple bg
10
Highly recommended hotel for central Hanoi!
Pros:

What a fantastic hotel! The location is a few minutes Night market and local market. It’s located in the Old Town, definitely the best area to stay. It’s also minutes from lots of shops, cafes, restaurants, bars etc. The staff are amongst the best I’ve experienced, they are friendly, helpful and keen to make your stay a fantastic one. Hotel had great facilities. Nothing could be better!

2026-08-21 via Nuitee
F
Fara couple be
10
Perfect place to stay for a happy vacation!
Pros:

We spent two nights in this hotel and we received the most amazing treatment since we arrived! We got a very warm welcome with a nice drink and a smile from all the staff, we received help whenever we needed and everyone was extremely kind with us all.
The rooms were very comfortable and the breakfast choice was wide enough to satisfy our tastes. Finally i want to give an honourable mention to Jenny, the staff member who supported us since the beginning with the most contagious smile, giving us useful suggestions.

2026-08-21 via Nuitee
V
veronica couple pt
10
Nice place to stay in Hanoi!
Pros:

The staff was extremely attentive to our every need and our room was perfect. The breakfast bar exceeded our expectations. The selection was plentiful and accommodating to every dietary need. Thanks to all of the care provided by everyone from the front to the back of the hotel as the service was exceptional. We will come back again.

2026-08-21 via Nuitee
C
Christoph couple gb
10
The staff were friendly and welcoming, and the hotel was clean and comfortable. Everything was great
Pros:

The staff was very friendly and the breakfast was delicious. Location is so nice that we traveled comfortably. Hanoi's second visit. When you come back, you'll come here

2026-08-21 via Nuitee
P
peche974 solo_traveller re
7
Pros:

Le confort du lit

Cons:

Vue de la salle de bain qui donne sur le voisinage d'en face, il faut donc fermer les volets, la climatisation ne fonctionnait pas, il faisait hyper chaud, puis on entendait le bruit des glaxones.

2026-08-20 via Nuitee
A
AINARA couple es
2
Decepcionante
Pros:

Estaba muy bien ubicado y limpio.

Cons:

No nos aplicaron las ventajas del late check-out que teníamos por ser Genius, si queríamos teníamos que pagar, y aprobaron una cama doble cuando en realidad lo que hicieron fue unir dos camas pequeñas, con la consiguiente incomodidad. Además, por la noche en la habitación la luz del aire acondicionado y de la tele era muy molesta y acabamos durmiendo con los antifaces del avión… muy mal.

2026-08-20 via Nuitee
A
andrea solo_traveller it
9
Pros:

Il personale molto gentile e disponibile

Cons:

La camera nonostante avesse una bella doccia era un po' piccola per una famiglia da 4

2026-08-16 via Nuitee
L
lauradub couple de
10
A hotel that is very satisfying for the price!
Pros:

The hotel is located very close to Hoan Kiem Lake, making it extremely accessible. It's just a 5–10 minute walk to the lake and nearby popular tourist attractions. There are also convenience stores, supermarkets, which adds to the overall convenience. 2. The quality of the accommodation is outstanding. The hotel is modern, the rooms are spacious, and the bedding is very clean. Water pressure and quality are also excellent. The breakfast provided is well-prepared and satisfying. 3. The staff are incredibly friendly and helpful. They go out of their way to assist guests, including helping with reservations and other needs. Highly recommended for anyone looking to stay near the night market!

2026-08-12 via Nuitee
S
Stella mariea couple us
10
It's really nice here!
Pros:

The breakfast menu is clean and varied, much better than the well-known restaurants nearby. The air conditioning was not too strong, making it comfortable. The staff are friendly. The location was perfect, no need to say more. Overall, for our family, it was the best hotel in every aspect while being reasonably priced.

2026-08-12 via Nuitee
V
Vincen couple nz
10
A beautiful and kind accommodation that is also clean!
Pros:

The location was perfect - I could walk to most things I wanted to get to and it’s a bit tucked away so quieter at night which was great! The room was clean and had ample space since it was just me. Also, the included breakfast was great and more than I expected. Lastly, I have to mention the staff! Jenny who helped with my check-in/ check-out was great and James who helped me book a last minute day cruise to Ha Long Bay was SO helpful! Would absolutely recommend this place and would stay here again if back in Ha Noi.

2026-08-12 via Nuitee
T
Teh bengsu couple no
10
The best hotel location in Old Quarter center !
Pros:

I recently stayed and had a wonderful experience. The staff's genuine hospitality and attentiveness made me feel welcome. The hotel is well-maintained with clean, comfortable rooms and thoughtful amenities. The sincerity of the service was impressive. Every interaction felt genuine, and the staff went above and beyond to ensure my comfort. I highly recommend this hotel for its welcoming atmosphere and look forward to returning. Thank you to the staff for a memorable stay.

2026-08-12 via Nuitee
R
roslyn couple fi
10
Perfect Stay in Hanoi – Exceptional Service!
Pros:

The accommodation is excellent for the price. The staff's service is also friendly, and despite having a schedule to leave for Sapa the next day and being unable to have breakfast, they kindly prepared a take-out for me. I didn't get to use many of the amenities, but everything I experienced, from the welcome drink to the room condition, remains a good memory.

2026-08-12 via Nuitee
V
Vincenzo extended_group it
8
Piacevole soggiorno
Pros:

La posizione molto centrale per visitare

Cons:

La colazione era da migliorare

2026-08-12 via Nuitee
T
Tula couple ua
10
Convenient location and comfortable rooms satisfaction!
Pros:

Good location in the old quarter and it is quite at night, away from the noisy traffic at Hanoi. Massage service arranged by the Hotel is very satisfactory. Breakfast is delicious. Staffs are all well trained, polite and helpful.

2026-08-12 via Nuitee
D
Diego couple dk
10
The hotel is very attentive and clean!
Pros:

I stayed for 2 nights in Hanoi for sightseeing. The facilities were new, and the cleaning was thorough, allowing for a comfortable stay. Breakfast was included, and I didn't have high expectations, but there were many options available, and it was very delicious. Hoan Kiem Lake and the old town were within walking distance, which was convenient.

2026-08-12 via Nuitee
D
Duma couple br
10
I highly recommend it!
Pros:

This stay experience was very satisfying! The hotel environment is clean and comfortable, the room design is modern and well-equipped, and the bedding is soft for a good night's sleep. The staff provided warm and attentive service, and the check-in and check-out processes were efficient. The breakfast had a wide variety and tasted good. The location is convenient with accessible transportation nearby. Overall, it offers great value for money, and I will choose this place again next time. Highly recommended!

2026-08-12 via Nuitee