Hanoi L'Heritage Hotel & Gym - Spa

Hotels
9.4 (2076 reviews)
39-41 Hang Ga Street , Hanoi , VN

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Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
Business center
See all facilities

Review Highlights

Pros:
Comfortable stay
Friendly and helpful staff
Cons:
Some rooms are small
Traffic noise may disturb light sleepers

Categories

Cleanliness
8.7
The place is very clean.
Service
10
All staff were welcoming, helpful, and maintained a high level of professionalism.
Location
9.7
Amazing location, very central and convenient.
Room Quality
8.7
Some rooms were smaller than expected and some lacked windows.
Amenities
9.2
Good amenities such as minibar and breakfast options.
Value for Money
9.7
Great value considering the service and location.
Food and Beverage
9.2
Breakfast is amazing with a variety of options.
Overall Experience
10
Overall fantastic experience with top-notch service.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 20:23

Property Description

Prime Location in Old Quarter:
Situated in the heart of the Old Quarter, L' Heritage Hotel Hanoi offers easy access to key attractions like Hoan Kiem Lake and the Temple of Literature, perfect for exploring the city on foot.

Modern Amenities and Comfort:
Enjoy the comfort of modern air-conditioned rooms with complimentary WiFi, flat-screen TVs, and well-stocked minibars. Unwind in the sauna or keep up with your fitness routine at the gym during your stay.

Convenient Services and Dining Options:
From arranging day trips and car rentals to enjoying Vietnamese and international cuisine at the on-site restaurant, our hotel offers a range of services to make your stay memorable. Don't miss out on the daily buffet breakfast to kick start your day.

Book your stay at L' Heritage Hotel Hanoi for a delightful blend of convenience and comfort.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

9.4
Based on 2076 reviews
Cleanliness: 8.7
Service: 10
Location: 9.7
Room Quality: 8.7
Amenities: 9.2
Value for Money: 9.7
Food and Beverage: 9.2
Overall Experience: 10
M
Marlon • couple • de
8
2026-10-24 • via Nuitee
M
Manzamasso • solo_traveller • us
10
2026-10-20 • via Nuitee
Y
YU-SUI • extended_group • tw
8
2026-10-18 • via Nuitee
A
ABDULAZIZ • couple • sa
9
2026-10-18 • via Nuitee
P
PAUL • couple • au
10
Great location and staff. Clean and large bed
Pros:

Location

2026-10-17 • via Nuitee
K
KiranH • solo_traveller • nl
8
2 night séjour in Hanoi at l'Heritage Hotel
Pros:

The location in the Old Quarter is super convenient. Literally steps away from restaurants, cafes, bars and shops. The room was well appointed and very comfortable.

Cons:

There were a few minor issues, which I have reported in my feedback to the hotel at the end of my stay: 1)There was a peculiar buzzing noise in the night coming from the ceiling, which was slightly sleep disturbing. 2) The lamps near the bed were too dim and not positioned suitably, to allow reading in bed. 3) The day tour I booked through the hotel was a bit pricey for the activities involved.

2026-10-10 • via Nuitee
D
Dominika • solo_traveller • pl
10
Bardzo udany! Spędziłam tam swoje urodziny i obsługa przygotowała dla mnie tort było to niesamowite wzruszające i bardzo
Pros:

Lokalizacja, uprzejmość hotelu oraz dobre i różnorodne śniadania

Cons:

Nie było takiej rzeczy

2026-10-08 • via Nuitee
H
Holly • couple • au
10
2026-10-07 • via Nuitee
K
Kellie • couple • au
10
It was very homely
Pros:

It was exactly like the photos on booking.com.The location was spot on,very local to everything

Cons:

N/A

2026-09-19 • via Nuitee
C
Ceyda • couple • tr
10
Pros:

Nice rooms, super service, many choices on breakfast and everything was so clean. Thank you for everything, recommended!

2026-09-19 • via Nuitee
N
Natasha • solo_traveller • au
8
Pros:

Staff here were amazing! Jollie met our every need and recommended day trips. Rick & Morty were great waitors

2026-09-19 • via Nuitee
M
Melike • couple • de
10
2026-09-18 • via Nuitee
H
Haloui • couple • fr
8
2026-09-18 • via Nuitee
B
Brett • solo_traveller • kh
10
Excellent value and service
Pros:

Had a great experience. The room was spacious with plenty of storage and surface space and a very comfortable bed and great aircon.The breakfast buffet had a great range. It is a 7-10 minute away from the central old quarter -but an easy walk through some less touristy streets to get there. The rooms are well soundproofed- I was at the front of the hotel and had no issues with traffic noise. The staff were incredibly kind and went out of their way to help me lodge a complaint re an airport taxi that overcharged me and getting the driver to return the extra charge. On my last night it was wet and I ordered room service which was very good and extremely fair priced for the quality of the food.. I stayed at their sister hotel L'Heritage Diamond at the beginning of my trip and it was also excellent and very centrally located. However I preferred Hanoi L'Heritage due to the room size and layout and its location. Highly recommended

2026-09-17 • via Nuitee
S
Shelley • solo_traveller • nz
3
Pros:

Good location in the old quarter. So ca. Easily walk around

Cons:

Photo's on the site do not reflect the actually facilities. Room was very small for a Junior suite. Breakfast was very disappointing. This was the last accommodation for our Vietnamese trip so wanted it to be special and nice. So was very disappointed

2026-09-17 • via Nuitee
L
Laura • solo_traveller • au
10
Excellent location, beautiful staff.
Pros:

This is an excellent hotel. The staff are beautiful and warm. The location and facilities are excellent. The onsite restaurant is really good too.

Cons:

There is nothing not to like. The staff are a huge asset to this property.

2026-09-17 • via Nuitee
D
Deenguyen • solo_traveller • ca
10
Pros:

amazing staff, location and value! The room was clean and in good condition.

2026-09-16 • via Nuitee
M
Mathias • family_with_children • ch
8
2026-09-13 • via Nuitee
A
Anika • solo_traveller • de
10
Tolles Hotel mitten in der Altstadt
Pros:

Die Mitarbeiter in diesem Hotel sind sehr,sehr freundlich und herzlich!
Ich habe ein schönes Zimmer bekommen,wofür ich sehr dankbar bin.
Es war total sauber und gepflegt.
Das Frühstücksbuffet war sehr reichhaltig und lieferte einen optimalen Start in den Tag, gebündelt mit einem schönen Blick über die Dächer der Altstadt.
Die Lage ist top! Sehr zentral und mitten im pulsierenden Leben von Hanoi.
Als Alleinreisende habe ich mich hier sehr sicher und wohlgefühlt.
Mein Flug ging erst abends um 23 Uhr und ich durfte sogar nochmal duschen im Hotel! Sowas ist wirklich keine Selbstverständlichkeit und wahrer Luxus!
Vielen Dank an euch!

Cons:

Dass ich nach 3 Nächten leider meinen Heimflug hatte,denn ich wäre gerne länger geblieben 😃

2026-09-11 • via Nuitee
G
Gautier • solo_traveller • fr
10
2026-09-10 • via Nuitee