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Facilities
Property facilities
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WiFi available
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Free WiFi
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Parking
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Non-smoking rooms
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24-hour front desk
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Restaurant
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Room service
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Heating
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Terrace
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Family rooms
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Luggage storage
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Safety deposit box
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Bar
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Meeting/banquet facilities
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Breakfast in the room
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Non-smoking throughout
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Sun terrace
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Daily housekeeping
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Designated smoking area
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Street parking
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Shared lounge/TV area
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Special diet menus - on request
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Allergy-free room
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Kid meals
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Nightclub/DJ
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Outdoor furniture
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Wine/champagne
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Fruits
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Guest room sealed after cleaning
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Key access
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Food delivered to guest room
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CCTV outside property
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CCTV in common areas
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Access to health care professionals
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Delivered food - securely covered
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Security alarm
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Key card access
Review Highlights
Categories
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Property Description
Luxurious Dining Experience
No131 The Promenade offers two restaurants, a gin bar, and a cocktail bar, providing guests with a variety of culinary delights. The a-la-carte restaurant serves fresh, seasonal dishes made from organic, locally sourced ingredients. YOKU, the Japanese Sushi and Asian dining experience, along with the Bar Tokyo cocktail bar, promises a unique and exquisite dining experience.
Comfortable Accommodation
Rooms at No131 The Promenade are equipped with modern amenities including a flat-screen TV, minibar, and tea/coffee facilities. Each room features an en-suite bathroom with a bathtub or shower, ensuring guests have a comfortable stay.
Convenient Location and Entertainment
Located just a short walk from Montpellier Gardens, No131 The Promenade is also close to the Approach Golf Course and Cheltenham Racecourse. For entertainment, guests can enjoy music at the Gin & Juice Garden Terraces until late, creating a vibrant atmosphere for a memorable stay.
Book your stay at No131 The Promenade for a luxurious and entertaining experience!
Please note that at the weekend there are DJs playing in the cocktail bar until 03.00.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.
Property Policies
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Groups
When booking more than 3 rooms, different policies and additional supplements may apply.
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Internet
WiFi is available in all areas and is free of charge.
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Pets
Pets are not allowed.
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 1 year old stay for free when using an available cot.
Children up to and including 2 years old stay for free when using an existing bed.
Children from 3 years old to 12 years old stay for £25 per person per night when using an existing bed.
Children up to and including 12 years old stay for £25 per person per night when using an available extra bed.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay. -
Parking
Public parking is possible at a location nearby (reservation is not possible) and costs GBP 10 per day.
Location
Guest Reviews
It was in a lovely quiet area of Cheltenham , beside a lovely park area. Close to lovely restaurants and lovely shops. Bedroom was nicely decorated and bed was really comfy. Shower was excellent.
It was quite a hike to our bedroom. We had 2 cases and 2 back packs. There are no lifts to the bedrooms. Our bedroom was in a different building to reception where you check in. We had no idea this was the case. My husband carried both our suitcases up the stairs to reception only to be told we need to go back down the stairs to get to our bedroom , we had to walk to next building and carry cases up more stairs and through an outside restaurant belonging to the hotel, pulling our cases passed people having dinner. Not a nice thing for the diners to have to put up with . Same thing when we checked out and had to pull cases passed people having breakfast. A couple of guests had to pull their chairs in to let us pass. Not ideal. Hotel was a bit tired in parts .
Beautiful hotel in the centre of Cheltenham. Room was spacious and really lovely. The staff were really friendly and helpful. I would really recommend staying here for a good base to explore the area.
Only the noise from a nearby bar or night club. That is the only reason I haven't marked as 10. We were informed prior to the stay and earbuds were provided in the room.
Good location, good bar.
There was a spiral staircase in the room to go downstairs to the bathroom. The set up was uncomfortable and made it difficult to use the bathroom in the middle of the night. We were not given any choice in this.
The room was incredible! It was HUGE and the bed was so comfortable! The shower was amazing and bedding was to die for!
NA
Beautiful the decoration was stunning. Location amazing.
Hotel and our room was beautiful
Nothing - it was superb all of it
Everything was just lovely.
N/A
It’s perfect location and easy parking just the street behind. The staff in the hotel and the restaurant are amazing we had a lovely dinner and breakfast as we all ways do for my partners birthday.
Our room was a little under cleaned this time we found a silvered coloured hoop earring under the sofa so it hadn’t been cleaned to the standards we come to expect from 131. As well as the bed was very uncomfortable both myself and my partner woke up feeling very stiff and uncomfortable.
Everything was loverly
There wasn’t anything I didn’t like
Location was great and staff were helpful and friendly.
Room was boiling and in Lower ground floor; it was a very hot week but surprised there was no AC. The bar areas were very loud at night so make sure to specify rooms away from this or higher up. Place seems more focused on bar guests than residents.
It is not only the best hotel in Cheltenham but the best hotel I’ve stayed at anywhere in the world. The food at the hotel is also very good and better than a lot of places in Cheltenham.
The location of the hotel. The bed was comfortable.
Style over function. We stayed in a very dark room with not much natural light. We had a very noisy air conditioning unit in one corner of the room which didn't seem to make any effect on the temperature of the room. If the unit was switched off the noise from the road outside was even louder. Also at breakfast I found a thick black hair in my Greek yogurt.
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