No131 The Promenade

Hotels
8.7 (1808 reviews)
131 The Promenade , Cheltenham , GB

Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
24-hour front desk
Restaurant
Room service
Heating
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Great location
Stylish rooms
Excellent food
Cons:
Noise issues
Pricey for value
Slow service

Categories

Cleanliness
7.84
No specific remarks about cleanliness were made, but concerns about comfort suggest it could be better.
Service
9.31
Staff responsiveness noted as helpful, though some delays mentioned.
Location
9.35
Multiple reviews highlight the excellent central location.
Room Quality
8.3
Rooms are described as stylish and comfortable, but noise issues noted.
Amenities
8.83
Good facilities and well-designed public spaces mentioned.
Value for Money
7.79
Some reviews felt the hotel was pricey considering the experience.
Food and Beverage
9.34
Excellent food quality noted in multiple reviews.
Overall Experience
8.81
Mixed experience due to noise but overall positive sentiment expressed.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 03:45

Property Description

Luxurious Dining Experience
No131 The Promenade offers two restaurants, a gin bar, and a cocktail bar, providing guests with a variety of culinary delights. The a-la-carte restaurant serves fresh, seasonal dishes made from organic, locally sourced ingredients. YOKU, the Japanese Sushi and Asian dining experience, along with the Bar Tokyo cocktail bar, promises a unique and exquisite dining experience.

Comfortable Accommodation
Rooms at No131 The Promenade are equipped with modern amenities including a flat-screen TV, minibar, and tea/coffee facilities. Each room features an en-suite bathroom with a bathtub or shower, ensuring guests have a comfortable stay.

Convenient Location and Entertainment
Located just a short walk from Montpellier Gardens, No131 The Promenade is also close to the Approach Golf Course and Cheltenham Racecourse. For entertainment, guests can enjoy music at the Gin & Juice Garden Terraces until late, creating a vibrant atmosphere for a memorable stay.

Book your stay at No131 The Promenade for a luxurious and entertaining experience!

Important information:

Please note that at the weekend there are DJs playing in the cocktail bar until 03.00.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8.7
Based on 1808 reviews
Cleanliness: 7.84
Service: 9.31
Location: 9.35
Room Quality: 8.3
Amenities: 8.83
Value for Money: 7.79
Food and Beverage: 9.34
Overall Experience: 8.81
L
Liv • couple • gb
6
2026-09-19 • via Nuitee
L
lowe • solo_traveller • gb
10
2026-09-19 • via Nuitee
E
Emma • couple • gb
10
2026-09-19 • via Nuitee
T
Tom • couple • gb
1
2026-09-13 • via Nuitee
E
Elizabeth • extended_group • gb
10
Brilliant
Pros:

The design

2026-09-08 • via Nuitee
H
holly • solo_traveller • gb
10
2026-09-08 • via Nuitee
E
Emma • solo_traveller • gb
10
2026-09-06 • via Nuitee
J
Jane • solo_traveller • gb
10
Amazing hotel , rooms and food stunning
Pros:

All of it

2026-09-06 • via Nuitee
L
Lynn • couple • gb
9
Great place to stay in Cheltenham, comfortable, beautifully designed and decorated with great bars, food and outdoor sea
Pros:

Everything, our ‘go to’ place in Cheltenham.
Fabulously appointed rooms and en suites, comfort and quality is excellent. Good food and pleasant, helpful staff.
Great outdoor bar areas and beautiful indoor spaces, interested to see what happens now the tented marquees are going. A Perfect position for exploring the Montpellier district and walking into the city centre.

Cons:

Nothing!

2026-09-06 • via Nuitee
K
Karen • couple • gb
8
Classy hotel great location
Pros:

Location and choice of bars

Cons:

Struggle with suitcases as lots of stairs to get to room, first room was basement and extremely dark , windows looking on to wall and peoples feet and tables in courtyard restaurant got moved next day to ground floor which much better with view over front .

2026-09-05 • via Nuitee
J
Jo • couple • gb
9
Excellent
Pros:

No breakfast book because we know the hotel & location

Cons:

Breakfast not included

2026-09-04 • via Nuitee
C
Cafer • couple • gb
10
2026-09-03 • via Nuitee
M
Mark • solo_traveller • gb
9
2026-09-02 • via Nuitee
M
Melanie • couple • gb
10
2026-09-02 • via Nuitee
B
Bryce • couple • gb
9
Amazing Place. Shame about the staff
Pros:

Great location. Great room. We had room 23, the biggest room they offer and it was beautiful. Bed was wonderful. Not noisy. Air conditioning was nice. Double shower had good pressure. Slept great.

Cons:

Staff were not very helpful or friendly. Given we paid for the most expensive room they offer for two nights, you’d think they wouldn’t mind you asking for things and would be more than happy to help you. We felt like a bit of an inconvenience to them. Shame.

2026-08-31 • via Nuitee
C
Cara • couple • gb
10
Pros:

Absolutely everything. Stayed here a few times and will come back again!

Cons:

Parking should be included in the stay.

2026-08-30 • via Nuitee
P
Peter • couple • gb
6
8.2 is a fair relative score
Pros:

Great location and internal decoration

Cons:

The Bluetooth speaker in the room would periodically come on randomly (nothing to do with me) and at maximum volume, after several attempts over a number of hours to turn the volume to 0 and then switch it off (even this didn’t work) I had to completely unplug it!
Coffee and tea making facilities were sparse with just 2 caffeinated coffee pods for 2 guests over the course of our 24hr stay. Gin menu is extensive and there is something for everyone but sometimes the price shown on the menu isn’t what you are charged. I ordered a sloe gin (single) at £11 with a tonic (£3) along with a pint of Asahi beer at £7 but somehow was charged £25 (£5 extra) which I didn’t notice until after I checked my phone later.
Staff were pleasant and helpful.

2026-08-29 • via Nuitee
D
Denise • couple • gb
10
Pros:

The room was beautiful

Cons:

Beautiful traditional property

2026-08-28 • via Nuitee
H
Harry • couple • nl
9
Heerlijk hotel, zeker in combinatie met Japanse specialiteiten in het restaurant
Pros:

Zeer vriendelijke staff en een fantastische kamer. Heerlijk ontbeten op (overdekt) terras.

2026-08-28 • via Nuitee
J
Jade • couple • gb
10
2026-08-24 • via Nuitee