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Facilities
Property facilities
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WiFi available
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Free WiFi
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Parking
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Non-smoking rooms
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24-hour front desk
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Restaurant
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Room service
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Heating
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Terrace
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Family rooms
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Luggage storage
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Safety deposit box
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Bar
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Meeting/banquet facilities
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Breakfast in the room
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Non-smoking throughout
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Sun terrace
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Daily housekeeping
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Designated smoking area
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Street parking
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Shared lounge/TV area
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Special diet menus - on request
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Allergy-free room
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Kid meals
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Nightclub/DJ
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Outdoor furniture
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Wine/champagne
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Fruits
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Guest room sealed after cleaning
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Key access
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Food delivered to guest room
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CCTV outside property
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CCTV in common areas
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Access to health care professionals
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Delivered food - securely covered
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Security alarm
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Key card access
Review Highlights
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Property Description
Luxurious Dining Experience
No131 The Promenade offers two restaurants, a gin bar, and a cocktail bar, providing guests with a variety of culinary delights. The a-la-carte restaurant serves fresh, seasonal dishes made from organic, locally sourced ingredients. YOKU, the Japanese Sushi and Asian dining experience, along with the Bar Tokyo cocktail bar, promises a unique and exquisite dining experience.
Comfortable Accommodation
Rooms at No131 The Promenade are equipped with modern amenities including a flat-screen TV, minibar, and tea/coffee facilities. Each room features an en-suite bathroom with a bathtub or shower, ensuring guests have a comfortable stay.
Convenient Location and Entertainment
Located just a short walk from Montpellier Gardens, No131 The Promenade is also close to the Approach Golf Course and Cheltenham Racecourse. For entertainment, guests can enjoy music at the Gin & Juice Garden Terraces until late, creating a vibrant atmosphere for a memorable stay.
Book your stay at No131 The Promenade for a luxurious and entertaining experience!
Please note that at the weekend there are DJs playing in the cocktail bar until 03.00.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.
Location
Guest Reviews
Great location and internal decoration
The Bluetooth speaker in the room would periodically come on randomly (nothing to do with me) and at maximum volume, after several attempts over a number of hours to turn the volume to 0 and then switch it off (even this didn’t work) I had to completely unplug it!
Coffee and tea making facilities were sparse with just 2 caffeinated coffee pods for 2 guests over the course of our 24hr stay. Gin menu is extensive and there is something for everyone but sometimes the price shown on the menu isn’t what you are charged. I ordered a sloe gin (single) at £11 with a tonic (£3) along with a pint of Asahi beer at £7 but somehow was charged £25 (£5 extra) which I didn’t notice until after I checked my phone later.
Staff were pleasant and helpful.
The room was beautiful
Beautiful traditional property
Zeer vriendelijke staff en een fantastische kamer. Heerlijk ontbeten op (overdekt) terras.
Amazing hotel
We booked the executive suite for 2 adults and 2 children 3&5
Room was massive
Bathroom huge
Bathtub in room incredible
Bed superb
Location top class
Best hotel ever
Friendly, helpful, nice staff
If your ok not to go to sleep till 2am or later due to the music. Fire alarm went off in middle of the night. We had a toddler with us too
Next to a club ‘the under’ could hear music at 5.30am. Website shows they open till 6am daily.
Their menus , the staff were lovely! But was slightly disappointed with the room and decor in hallways
Position of hotel was wonderful… staff were very happy to help!
The room
Fire alarm went off half way through the night caused me and my pregnant girlfriend to wake up
The facilities are incredible - genuinely 10/10. The gin & juice bar has a great atmosphere even midweek. I'd visit Cheltenham again just for the hotel.
Parking was good but tricky to find. Some people may find noise from the terrace a problem in the morning - for us it wasn't an issue.
The character and attention to detail
Limited parking
Everything
Nothing
The rooms are decorated nicely and comfy bed.
Noise! Didn’t sleep due to various parties on site till early hours. Moved rooms the next night, only to have the same problem. Then woke up by loud building noises in the morning. Also staff were rude and unhelpful. No refund offered when I made a complaint through booking.com
Location great, bed extremely comfortable and decor very smart.
The ac was impossible to adjust. My bathroom was down a very narrow spiral staircase which was not mentioned when I was taken to my room. I am 75 and fairly sparely but needed to be super careful going down to shower and loo.
TV only had NOW so although a very fancy tv made viewing very restrictive.
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