Best Western Plus 1000 Islands Hotel & Suites- Newly Renovated

Hotels
•
Best Western Plus
8.4 (1006 reviews)
777 King St East , Gananoque , ca

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Free
Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Cons:
Room maintenance needed
Breakfast quality inconsistency

Categories

Cleanliness
7.65
Mixed sentiments regarding cleanliness, some guests mentioned the room needing updates and the carpets needing replacement.
Service
9.15
Many guests highlighted friendly and helpful staff, although some mentioned issues with service quality.
Location
9.15
Positive reviews highlighted the convenience and safety of the location, close to attractions.
Room Quality
8.15
Generally spacious and comfortable rooms, with some comments on maintenance needed.
Amenities
8.15
Amenities were good but some guests noted that the pool was too cold.
Value for Money
8.65
Guests found the hotel to be a good deal considering its location and facilities.
Food and Beverage
7.65
Breakfast received mixed reviews; some enjoyed it while others found it lacking quality.
Overall Experience
8.65
Overall positive experiences with some minor issues were reported.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-03-02 03:52

Property Description

Modern Rooms with Free Wi-Fi

The Holiday Inn Express Hotel & Suites 1000 Islands - Gananoque offers contemporary rooms with convenient amenities such as a microwave, refrigerator, and free Wi-Fi. Each room is designed for comfort with an armchair and cable TV for relaxation after a day of exploring the nearby attractions.

Relaxation and Wellness Facilities

Guests can unwind and rejuvenate at the hotel's indoor pool, sauna, and well-equipped gym. Whether you prefer a refreshing swim, a soothing sauna session, or a workout to stay active, the hotel provides options for all guests to enjoy.

Delicious Breakfast Buffet

Start your day right with a delicious breakfast buffet featuring a variety of options including scrambled and hard boiled eggs, cinnamon rolls, and fresh fruit. Fuel up for a day of adventure in Gananoque with a satisfying meal at the hotel.

Book your stay at Holiday Inn Express Hotel & Suites 1000 Islands - Gananoque for a comfortable and convenient experience.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.4
Based on 1006 reviews
Cleanliness: 7.65
Service: 9.15
Location: 9.15
Room Quality: 8.15
Amenities: 8.15
Value for Money: 8.65
Food and Beverage: 7.65
Overall Experience: 8.65
G
gurmitsingh • couple • us
8
2026-07-25 • via Nuitee
S
Sylvie • couple • ca
9
Satisfaisante !
2026-07-24 • via Nuitee
J
John • couple • ca
10
We were pleased with our stay and would definitely stay there again.
Pros:

The whole hotel was very clean. Breakfast room was comfortable and spacious. The food was adequate - nice to have hot protein choices. Staff was very pleasant and helpful.

Cons:

The pancake machine in the breakfast room was not working.
It would have been helpful to have a mirror in the bedroom area.

2026-07-23 • via Nuitee
J
Jian Xiong • family_with_children • ca
10
2026-07-23 • via Nuitee
K
Karine • family_with_children • ca
8
2026-07-22 • via Nuitee
F
francis • solo_traveller • ca
9
2026-07-22 • via Nuitee
S
Sharon • couple • us
9
Great value for your money, comfortable, clean and good breakfast
Pros:

The breakfast had a wide range of choices and was tasty. The room was spacious, comfortable and clean. The staff at the front desk were helpful and kind! The coffee maker in the lounge was a nice bonus!

2026-07-21 • via Nuitee
E
Eddarissi • solo_traveller • ca
7
2026-07-21 • via Nuitee
S
Stephane • extended_group • fr
9
Idéal pour visiter
Pros:

Bonne literie, propre, grand , parking
Piscine agréable
Très agréable

2026-07-21 • via Nuitee
L
Linda • couple • ca
10
Un bel arrêt pour la croisière des Milles Îles
Pros:

Chambre propre, personnel accueillant

Cons:

Rien de spécial

2026-07-21 • via Nuitee
J
J W W • solo_traveller • ca
10
Pros:

The room exceeded our expectations. Top notch.

Cons:

N/A

2026-07-21 • via Nuitee
P
Paula • couple • ca
8
Pros:

Room was spacious and clean

Cons:

Breakfast .

2026-07-20 • via Nuitee
W
Wei • family_with_children • ca
4
Cons:

When checking online, it showed that 2 queen beds room were available.Called the counter to confirm, the staff answered 'No 2 queen beds room available, I don't care what showed online' Then I had to go to the counter asking for an explanation what exactly 'I don't care' means. If the staff did not care, who would care? what if as a customer,I do care?!

2026-07-19 • via Nuitee
R
Rawad • solo_traveller • fr
9
Pros:

Taille de la chambre, et équipements !

2026-07-19 • via Nuitee
J
Jianyu • family_with_children • us
10
2026-07-18 • via Nuitee
G
Gennadii Zimin • solo_traveller • ca
10
Excellent 1 night stay before a 🛳
Pros:

A fantastic stay at a fully renovated hotel! Everything is brand new, and the beds and pillows are exceptionally comfortable. They serve a solid standard breakfast with scrambled eggs, sausages, and home fries. We are very satisfied customers!

2026-07-18 • via Nuitee
A
Antonio • extended_group • es
9
Recomendable
Pros:

Limpieza. Muy cómodo . Magnifica atención en recepción

Cons:

Desayuno , muy por debajo de su categoría

2026-07-18 • via Nuitee
R
Recillo • couple • ca
10
It was comfortable and relaxing
Pros:

Very nice place and cozy

Cons:

Our room - so big

2026-07-18 • via Nuitee
B
Brigitte • couple • ca
9
Tranquillité et confort assurés.
Pros:

La chambre était propre, les lits confortables, le déjeuner varié de qualité. La piscine était bien entretenue.

Cons:

Lors de la dernière journée il manquait de fromage à la crème pour les bagels et la machine à crêpe était déréglée .

2026-07-17 • via Nuitee
J
JORGE C • solo_traveller • ca
10
2026-07-16 • via Nuitee