Hotel Chao NL 24 hours open

Hotels
6.9 (306 reviews)
Oude Pijlsweerdstraat 72 , Utrecht , nl

Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Heating
Terrace
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Useful amenities
Cons:
Steep stairs
Small room size
High parking fees

Categories

Cleanliness
5.73
The hotel interior is described as very simple, akin to a dormitory.
Service
8.2
Staff are friendly and helpful, providing good service during the stay.
Location
8.24
The location is practical and convenient for various activities.
Room Quality
6.19
Room space was acceptable but some aspects like bed size caused concerns.
Amenities
7.22
Having a cafe below the hotel provided useful amenities.
Value for Money
6.18
While there were some inconveniences, the overall experience aligned with the cost.
Food and Beverage
6.73
Breakfast and available snacks were positively noted but limited beverage options in rooms were a drawback.
Overall Experience
6.7
Overall positive experience with notable pros and some manageable cons.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 05:51

Property Description

Convenient Location
Hotel Chao in Utrecht is situated next to the Noordse Park and just 1 km from the vibrant city center, offering easy access to both nature and urban attractions.

Comfortable Accommodations
The rooms at Hotel Chao are thoughtfully equipped with cozy beds, a TV with cable channels, and a desk for your convenience. The small private bathroom comes with essential amenities such as a shower, toiletries, and a hairdryer.

On-Site Amenities
Enjoy the convenience of a snack bar at Chao for quick bites and beverages. Additionally, benefit from free WiFi access throughout the property and a unique 1-second express check-out service.

Book your stay at Hotel Chao now for a seamless blend of comfort and convenience during your Utrecht visit.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and costs EUR 35 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

Location

Guest Reviews

6.9
Based on 306 reviews
Cleanliness: 5.73
Service: 8.2
Location: 8.24
Room Quality: 6.19
Amenities: 7.22
Value for Money: 6.18
Food and Beverage: 6.73
Overall Experience: 6.7
H
HiLAL solo_traveller nl
8
2026-07-01 via Nuitee
J
Jimm extended_group nl
10
Top hostel
Pros:

De airco en de frituur

2026-06-29 via Nuitee
V
Vitalij extended_group be
7
2026-06-26 via Nuitee
E
Egor couple de
7
2026-06-21 via Nuitee
K
Kulpiński solo_traveller pl
10
2026-06-19 via Nuitee
P
Popescu couple ro
10
2026-06-15 via Nuitee
H
Hubert solo_traveller nl
4
Too much money for what you're getting
Pros:

Location is okay, close to public transport. It's also convenient that the hotel rooms are located in the same building as a snack bar.

Cons:

My room was VERY noisy (could hear every footstep on the stairs next to my room), atmosphere was lacking (my room had 4 other beds in it, which were obviously not made), the curtains were about 10 centimeter too short and the bathroom smelled like it was cleaned about two weeks ago.

2026-06-14 via Nuitee
C
calogero andrea solo_traveller it
10
Pros:

Doccia e sauna

Cons:

Kebab

2026-06-10 via Nuitee
L
Laura extended_group de
5
2026-06-06 via Nuitee
G
Gianluca couple it
10
2026-06-01 via Nuitee
C
Carlos solo_traveller es
1
2026-05-23 via Nuitee
P
Paola extended_group it
1
Cons:

L'albergo ha cancellato la prenotazione il giorno stesso dell'arrivo. Il giorno precedente avevo ricevuto una segnalazione di un problema con la carta di credito, ma avevo chiamato e la reception mi aveva assicurato che la prenotazione era a posto. Il giorno successivo, proprio mentre ci recavano in albergo, ci hanno comunicato che la prenotazione era stata annullata. Non mi era mai capitato, esperienza peggiore in assoluto con una struttura alberghiera. Non andateci perché non sono affidabili.

2026-05-19 via Nuitee
C
Carla couple nl
6
Gedateerd hotel op loopafstand van het centrum
Pros:

Op loopafstand van Hoog Catherijne en het Beatrix Theater.

Cons:

Enorm gedateerd hotel. Het was wel schoon. We kregen met z’n tweetjes een kamer waar ook nog een stapelbed en 2 losse bedden in stonden.
Voor 1 nacht oké.

2026-05-16 via Nuitee
A
Adam Anders solo_traveller ee
8
Pros:

Really good breakfast. Nice staff.

2026-05-14 via Nuitee
S
Saira couple nl
1
2026-05-11 via Nuitee
R
Rogier solo_traveller nl
8
Prima, eenvoudig. Netjes en schoon
Pros:

Goede prijs kwaliteit verhouding

2026-05-07 via Nuitee
F
Françoise extended_group be
4
Pros:

Bon mais parkingv gratuit pas présent

Cons:

Bon pour étape

2026-05-04 via Nuitee
A
Alessandro extended_group it
7
2026-05-02 via Nuitee
J
Janka solo_traveller sk
7
Pros:

Vírivka na izbe

Cons:

Neskutočný hluk v noci na chodbách a v izbách, žijú tam rodiny s deťmi, kanvica nebola na izbe, žiadne poháre, špinavé strmé schody, úzka posteľ

2026-04-27 via Nuitee
C
Christoph solo_traveller de
4
2026-04-24 via Nuitee