Hanoi Ben's Apartment And Hotel - Pub 2

Hotels
8.7 (167 reviews)
1 Ngõ Thi Sách , Hanoi , VN

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Room service
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Clean and well-maintained
Friendly and helpful staff
Comfortable beds
Good amenities
Cons:
Location is a bit far
Room had no windows
Some cleanliness issues

Categories

Cleanliness
8.15
Some reviews mentioned areas needing better cleaning.
Service
9.15
Staff was described as friendly and helpful in multiple reviews.
Location
8.15
Location was mentioned as being a bit far from the city center.
Room Quality
8.65
Rooms were described as nice, modern, and comfortable.
Amenities
8.85
Amenities met needs, with good facilities mentioned.
Value for Money
8.95
Overall good value for the price paid.
Food and Beverage
8.65
No specific comments on food, assumed standard quality.
Overall Experience
9.05
Most guests reported a satisfying overall stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 20:25

Property Description

Prime Location in Hanoi
Experience the heart of Hanoi with Trang Tien Plaza and iconic landmarks just steps away.

Modern Amenities
Enjoy air-conditioned rooms with a range of amenities, including a flat-screen TV, safety deposit box, and private bathroom.

Concierge Services and More
Indulge in concierge services, free WiFi, a garden, and a bar on-site for a memorable stay.

For an unforgettable stay in vibrant Hanoi, book your room at Hanoi Ben's Apartment And Hotel - Pub 2 today!

Important information:

This property does not accommodate bachelor(ette) or similar parties.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8.7
Based on 167 reviews
Cleanliness: 8.15
Service: 9.15
Location: 8.15
Room Quality: 8.65
Amenities: 8.85
Value for Money: 8.95
Food and Beverage: 8.65
Overall Experience: 9.05
D
Denisa • couple • cz
10
Really great accommodation. :)
Pros:

The location of accommodation is close to the centre.
The accommodation was great and the staff was very friendly and arranged everything what we needed.
We can recommend this accommodation. :)

Cons:

-

2026-09-19 • via Nuitee
R
Rut • solo_traveller • es
10
Prefecto!
Pros:

El apartamento tiene todo lo necesario para hacer muy cómoda la estancia. En la cocina hay microondas, horno, olla de vapor y kettle. La cama es super cómoda y el internet funciona muy bien. Todo esta muy limpio y el staff es increíblemente amable. Siempre disponibles en caso de necesidad. Es la segunda vez que me alojó en Ben's ampartments y si vuelvo a Hanoi, sin duda volveré a alojarme aquí.

2026-08-31 • via Nuitee
E
Emma • couple • au
10
Ha was very welcoming and kind to us
2026-08-23 • via Nuitee
R
RustyCoetzer • solo_traveller • us
10
Worth a Visit - Very Comfy
Pros:

Great location
Amazing communication from the staff and owner.
Very quite
We had a little issue with the kettle and it was sorted out quickly.
Very comfy bed
Nice shower

Cons:

The food odor coming from the bathroom vent when someone was cooking somewhere close by.But it wasn't too bad.We just closed the bathroom door and after a while it's gone.

2026-08-22 • via Nuitee
J
Jade • couple • ie
10
Perfect
Pros:

The staff were so kind and helpful, they even brought us some fruit tea on our first day and it was so nice, the rooms are spotless and have everything you need.

Cons:

Nothing

2026-08-20 • via Nuitee
N
Nyamkhuu • couple • mn
1
2026-08-15 • via Nuitee
S
sunil • couple • mv
10
2026-08-14 • via Nuitee
S
sunil • couple • mv
10
2026-08-14 • via Nuitee
A
Antonio • solo_traveller • it
5
Pros:

In effetti niente la camera era un bunker vista giardino che non esiste

Cons:

Una posizione che non riuscivo a capire an he con il navigatore a trovare

2026-08-10 • via Nuitee
K
Kseniya • couple • ru
10
2026-08-08 • via Nuitee
J
James Allen • solo_traveller • us
9
2026-08-06 • via Nuitee
M
Madyson Grace • couple • au
8
Good value for money
Pros:

Comfy bed and decently clean, great little alley way with unreal coffee shops. Close enough to easily get everywhere by grab

Cons:

Few cockroaches around and dark because of fake windows but still fine.

2026-07-24 • via Nuitee
A
Anastasiya • solo_traveller • by
8
Pros:

Идельаная локация, прекрасные апартаменты с балконом. Номер очень большой, с зонами для сна, отдыха, работы, кухня, хорошая ванная комната. Но, только для людей с крепким сном. На крыше бар, и с 10 до 3 часов ночи было сложно спать из-за голосов и движения скутеров посетителей приезжающих в бар.

Cons:

Шум снаружи ночью

2026-07-20 • via Nuitee
A
Adriana • couple • my
7
2026-07-16 • via Nuitee
T
Tobias • solo_traveller • de
10
Pros:

Great and supportive team! Nice design in a back alley. Super location in walkway distance to downtown and nearby facilities

2026-07-06 • via Nuitee
C
Chi • couple • vn
10
Pros:

Phòng sạch sẽ, như trên hình, rất nhiều ánh sáng, thoáng, có ban công, anh chủ và chị lễ tân take care khách rất nhiệt tình. Một năm mình công tác trên hà nội 7-8 lần nên mình chắc chắn sẽ quay lại.

2026-06-20 • via Nuitee
B
Bishal • couple • np
9
2026-06-19 • via Nuitee
T
Tan • couple • gb
10
Great staff good location lovely room. 10/10
Pros:

So clean and modern

2026-05-29 • via Nuitee
R
Roos • solo_traveller • it
7
2026-05-27 • via Nuitee
K
Kristen • solo_traveller • au
9
Pros:

In a nice area and handy to the train station. They had a problem with our room prior to check in and quickly contacted us, and offered another room at a lower price. Staff were friendly and very helpful. Some cute little coffee shops in the same lane.

2026-05-26 • via Nuitee