Hanoi Ben's Apartment And Hotel - Pub 2

Hotels
8.7 (144 reviews)
1 Ngõ Thi Sách , Hanoi , vn

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Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Room service
Terrace
Family rooms
Pets allowed
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Clean and well-maintained
Friendly and helpful staff
Comfortable beds
Good amenities
Cons:
Location is a bit far
Room had no windows
Some cleanliness issues

Categories

Cleanliness
8.15
Some reviews mentioned areas needing better cleaning.
Service
9.15
Staff was described as friendly and helpful in multiple reviews.
Location
8.15
Location was mentioned as being a bit far from the city center.
Room Quality
8.65
Rooms were described as nice, modern, and comfortable.
Amenities
8.85
Amenities met needs, with good facilities mentioned.
Value for Money
8.95
Overall good value for the price paid.
Food and Beverage
8.65
No specific comments on food, assumed standard quality.
Overall Experience
9.05
Most guests reported a satisfying overall stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 20:25

Property Description

Prime Location in Hanoi
Experience the heart of Hanoi with Trang Tien Plaza and iconic landmarks just steps away.

Modern Amenities
Enjoy air-conditioned rooms with a range of amenities, including a flat-screen TV, safety deposit box, and private bathroom.

Concierge Services and More
Indulge in concierge services, free WiFi, a garden, and a bar on-site for a memorable stay.

For an unforgettable stay in vibrant Hanoi, book your room at Hanoi Ben's Apartment And Hotel - Pub 2 today!

Important information:

This property does not accommodate bachelor(ette) or similar parties.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8.7
Based on 144 reviews
Cleanliness: 8.15
Service: 9.15
Location: 8.15
Room Quality: 8.65
Amenities: 8.85
Value for Money: 8.95
Food and Beverage: 8.65
Overall Experience: 9.05
T
Tan • couple • gb
10
Great staff good location lovely room. 10/10
Pros:

So clean and modern

2026-05-29 • via Nuitee
R
Roos • solo_traveller • it
7
2026-05-27 • via Nuitee
A
Alexander • couple • gb
10
Great property
Pros:

Lovely property. Ha was very helpful and welcoming!

Cons:

Nothing

2026-05-26 • via Nuitee
K
Kristen • solo_traveller • au
9
Pros:

In a nice area and handy to the train station. They had a problem with our room prior to check in and quickly contacted us, and offered another room at a lower price. Staff were friendly and very helpful. Some cute little coffee shops in the same lane.

2026-05-26 • via Nuitee
C
CHUN YU • couple • tw
9
2026-05-25 • via Nuitee
N
Natalie 1987 • solo_traveller • rs
10
Pros:

Everything about the facility is great!
High recommend

2026-05-18 • via Nuitee
B
Bernier • solo_traveller • ca
10
2026-05-16 • via Nuitee
O
Olivia • solo_traveller • se
10
Pros:

Quite, clean and private. Very modern! Lovely and helpful receptionist :)

2026-05-15 • via Nuitee
D
Devika • solo_traveller • nz
1
Be careful
Cons:

Poor communication, sink was dirty and smelled, it wasn't soundproof as it said. Even after midnight the elevator kept going ding ding, other noises as well.had to constantly ask for things such as hamd towels,kitchen towel etc. I got the laundry service and one of my items were missing asked the person of contact from Booking.Com number who i believe is the manager but they stopped replying and matter still not resolved and i have checked out and i still have no clue about my missing cloth, still no reply. No reception,no one to help. Very misleading ad on booking.com. please be aware the balcony-rooftop is not as it seems in the foto.glamourised-doesnt match reality.. please be careful

2026-05-14 • via Nuitee
P
Paul • solo_traveller • au
8
Ok for the price
Pros:

Reasonably private space

Cons:

The rooftop ‘Junior Suite’ was passable but the washing machine was being used an noisy all day

2026-05-08 • via Nuitee
P
Paul • extended_group • de
9
Pros:

In einem nicht so touristischen Viertel, trotzdem ist man schnell in der Altstadt. Mitarbeiter sind sehr nett.

2026-05-06 • via Nuitee
S
Sophie • couple • gb
1
2026-05-03 • via Nuitee
M
María piqueras • solo_traveller • es
10
2026-04-28 • via Nuitee
C
clio • couple • be
8
2026-04-21 • via Nuitee
S
Slavica • solo_traveller • at
5
Nicht empfelugwert
2026-04-20 • via Nuitee
A
Amelia • extended_group • nz
10
Pros:

Loved the location and the ease of communication with staff. The apartment was clean and generous in size!

2026-04-17 • via Nuitee
P
Pei Hsuan • couple • us
8
2026-04-11 • via Nuitee
P
Pei Hsuan • couple • us
9
Pros:

Spacious and Bright

Cons:

My shower room is missing a glass door, so water can sprays out onto the floor.

2026-04-11 • via Nuitee
A
Allan • couple • gb
9
Pros:

Great location and great staff

2026-04-09 • via Nuitee
R
Randall • extended_group • gu
10
Do it, it’s a great place.
Pros:

Everything was great. Property manager “Ha” was great. Location and price were great but this place is like brand new! So many restaurants near, I don’t know why you’d like to cook but everything you need is in the kitchen. Very modern!

Cons:

Absolutely nothing

2026-04-04 • via Nuitee