Extended Stay America Suites - Houston - I-10 West - CityCentre

Hotels
•
Extended Stay America Suites
6 (208 reviews)
11175 Katy Frwy , Houston , us

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Parking
Non-smoking rooms
Air conditioning
Family rooms
Pets allowed
Facilities for disabled guests
Non-smoking throughout
Staff adhere to local safety protocols
Guest rooms disinfected between stays
See all facilities

Review Highlights

Pros:
Clean
Great location
Cons:
Broken elevators
Moldy smell
Limited breakfast options

Categories

Cleanliness
7.14
Generally clean but reported mold and mildew issues.
Service
6.11
Consistent but lacked proactive handling of issues like elevator outages.
Location
8.15
Great central location with easy access.
Room Quality
5.1
Reported issues with odor and outdated facilities.
Amenities
4.13
Limited amenities, particularly with broken elevators.
Value for Money
6.09
Felt overpriced due to lack of advertised services.
Food and Beverage
5.14
Breakfast options were limited with instant coffee offered.
Overall Experience
6.11
Mixed feelings, mainly due to service and facility issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 09:27

Property Description

Fully Equipped Kitchen in Every Room
Enjoy the convenience of a fully equipped kitchen with a stovetop, microwave, and fridge in every room at Extended Stay America - Houston.

Complimentary Grab-and-Go Breakfast
Start your day right with a free grab-and-go breakfast offering a variety of options including breakfast bars, muffins, hot cereal, coffee, and tea.

Convenient Amenities and Services
Benefit from complimentary weekly housekeeping, laundry facilities, and free WiFi. Plus, the 24-hour front desk is always available to assist you during your stay.

Experience comfort and convenience at Extended Stay America - Houston - Katy Freeway - Beltway 8. Book now for a memorable extended stay experience.

Important information:

Housekeeping service is offered every 14 days. For stays of 14 nights or longer, the provided weekly cleaning service includes dusting, vacuuming, emptying the trash, cleaning the bathroom, cleaning the kitchen, and more. Fresh towels and linen can be exchanged at the front desk at any time. Daily housekeeping services are available for an additional fee. A valid credit card is required at check-in for payment; cash is not accepted.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

6
Based on 208 reviews
Cleanliness: 7.14
Service: 6.11
Location: 8.15
Room Quality: 5.1
Amenities: 4.13
Value for Money: 6.09
Food and Beverage: 5.14
Overall Experience: 6.11
M
Marc • family_with_children • us
1
2026-05-25 • via Nuitee
G
gghansen58 • solo_traveller • mx
3
Pros:

Location

Cons:

'Extended stay" is false advertising. There was a kitchen area but it was useless. No pots, pans, silverware, utensils, plates, glasses, cups, napkins/paper towels, no coffee pot or coffee. Even though it was advertised as included. When we asked about it we were told there would be a fee.
'Breakfast included" was a granola bar and coffee. No milk, juice, tea, fruit... nothing.
The closet had no hangers. We were told they weren't included and that guests should bring their own.
This place is awful. RUN AWAY.. DON'T STAY!

2026-05-19 • via Nuitee
S
Scott • solo_traveller • us
4
2026-05-04 • via Nuitee
G
Gracie • couple • us
4
You get what you pay for!
Pros:

The best thing about this property is the location! The mall and several restaurants are close by.

Cons:

I reserved a suite with mini-kitchen and there weren’t any chairs for us to sit on at the table to eat. There was a $100 (refundable) charge for kitchen utensils, and all I wanted were two forks. There was only one trash can provided for the kitchen and bathroom. We couldn’t even open the curtain for light because there wasn’t a sheer one.

2026-04-27 • via Nuitee
A
Anthony • couple • us
8
2026-04-27 • via Nuitee
D
Durand • solo_traveller • us
10
Pros:

Todo me gustó super cómodo

2026-04-16 • via Nuitee
J
Josie • family_with_children • us
1
Pros:

Nothing

Cons:

Everything

2026-04-14 • via Nuitee
K
karen • couple • us
1
2026-04-10 • via Nuitee
R
Robert • couple • us
7
Pros:

It was a nice room with comfy beds and lots of space

Cons:

There were some roaches

2026-04-02 • via Nuitee
O
OLAYINKA • solo_traveller • us
6
Interesting
Pros:

Great location , the staff will try to hustle yoh to pay more if you are not careful . Bad management.

Cons:

Bad management

2026-03-31 • via Nuitee
T
Takeacea • couple • us
5
Pros:

Decent area

Cons:

It had roaches the big ones

2026-03-30 • via Nuitee
S
shaina • solo_traveller • us
8
2026-03-27 • via Nuitee
O
Olayinka • couple • ng
8
good
Pros:

there was no breakfast

Cons:

lied about breakfast

2026-03-19 • via Nuitee
D
Derrick • couple • us
10
It was nice
Pros:

Nice

Cons:

Nice

2026-03-16 • via Nuitee
A
Arnol • family_with_children • us
1
La peor experiencia hasta el dia de hoy olor muy mal camas en mas estado sucio humedo total lo peor de lo peor salimos e
Pros:

Nada es lo peor

Cons:

Lo que no me gusto es todo nada me gusto

2026-03-09 • via Nuitee
J
Josie • solo_traveller • us
1
2026-03-09 • via Nuitee
J
Josie • family_with_children • us
1
2026-03-05 • via Nuitee
J
Josie • family_with_children • us
1
Pros:

Nothing...so terrible

Cons:

Nothing about this hotel

2026-03-01 • via Nuitee
B
Bonhomme • solo_traveller • us
7
2026-01-29 • via Nuitee
B
Bonhomme • solo_traveller • us
8
2026-01-26 • via Nuitee