Toer Hotel & SPA

Hotels
8.1 (895 reviews)
Rr.Onhezmi, , Sarandë , al

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Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Restaurant
Terrace
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Review Highlights

Pros:
Great location
Comfortable rooms
Friendly staff
Cons:
Poor service consistency
Cleanliness issues
Food quality problems

Categories

Cleanliness
7.74
Some issues noted, including leftover shampoo from previous guests and roof leaking during rain.
Service
7.71
Inconsistent service, with some friendly staff, but overall attention to guests was lacking.
Location
9.25
Great central location with amazing views.
Room Quality
8.2
Rooms were spacious and comfortable.
Amenities
8.23
Good amenities present; however, some facilities like sauna were non-functional.
Value for Money
8.69
Good quality for the price paid, with complimentary upgrades and breakfast.
Food and Beverage
6.74
Breakfast quality varied, with some reported issues of cold food and bad coffee.
Overall Experience
8.21
Generally positive experience, but with notable service and cleanliness concerns.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 23:41

Property Description

Luxurious Accommodation & Amenities
Experience a 5-star stay at Toer Hotel & SPA, offering elegant rooms with modern amenities including flat-screen TVs, air conditioning, and private balconies in select rooms. Enjoy access to the spa and wellness centre with indoor pool and sauna, as well as a stylish bar.

Convenient Location & Nearby Attractions
Ideally situated just 400 metres from Saranda City Beach, guests at Toer Hotel & SPA have easy access to the beach and are within walking distance to Sarande Main Beach and La Petite Beach. Explore the local attractions with ease.

Exceptional Service & Dining Options
Indulge in exceptional service with a 24-hour front desk, free WiFi, and daily breakfast offering buffet, halal, or gluten-free options. Unwind in the shared lounge, dine at the on-site restaurant, or relax on the terrace during your stay.

Book your luxurious stay at Toer Hotel & SPA now to make the most of your Sarandë getaway.

Important information:

Quiet hours are from 22:00 to 06:00.This property does not accommodate bachelor(ette) or similar parties.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:30 AM

Location

Guest Reviews

8.1
Based on 895 reviews
Cleanliness: 7.74
Service: 7.71
Location: 9.25
Room Quality: 8.2
Amenities: 8.23
Value for Money: 8.69
Food and Beverage: 6.74
Overall Experience: 8.21
M
Maor • couple • il
1
Waste of time
Pros:

Nothing

Cons:

WARNING do not stay here!!
There was others peoples hairs and dirt in the sheets and floors. We found a cockroach in our room and when asking to leave and be refunded, the owner refused.

2026-07-23 • via Nuitee
R
Ruslan • solo_traveller • il
4
Pros:

Из плюсов только местоположение, и чистота..
Ну и парковка закрытая

Cons:

Этот отель не стоит своих денег.
1. На фото из номеров красивый вид,но нас поселили с видом на мусорку..
2. В номере нету воды и чайника для кофе,это минимум
3. Один малюсенткий закрытый бассейн, джакузи не работало,хамам турки нету
4. Лифты ждать по 10 мин, старые и еле работают
5. Шумо изоляции ноль! Из ща того что мы были на первом этаже, спать было не возможно из за выхлопов машин за окном

2026-07-23 • via Nuitee
R
Remy • solo_traveller • fr
10
2026-07-23 • via Nuitee
R
roberto • couple • il
10
Pros:

buen desayuno, ubicacion excelente, atencion amable, el parqueadero es escencial ese le da un punto extra

Cons:

todo bien

2026-07-22 • via Nuitee
יפעת • solo_traveller • il
2
Pros:

החדר גדול

Cons:

הספא מזוהם, קטן ולא נעים,
המעליות איטיות ולא נוחות,
המלון לא נעים..
עזבנן יום קודם ואפילו לא שאלו למה.

2026-07-22 • via Nuitee
A
Alessio • solo_traveller • it
6
Pros:

La pulizia della struttura, la zona piscina/sauna e la vista dal 15 piano.

Cons:

La colazione uguale per 6 giorni e i dettagli delle pulizie, carta igienica asciugamani

2026-07-21 • via Nuitee
A
Achraf • couple • fr
7
Pros:

The beds were comfortable

Cons:

A bit noisy at night, as the room was on the second floor overlooking the street.

2026-07-21 • via Nuitee
S
Silvia • couple • es
5
Luces y sombras
Pros:

La ubicación, en pleno centro. El desayuno, en la parte más alta de Saranda con bastante variedad.

Cons:

Nos despertaron a las 7:30 de la mañana, todavía no sabemos por qué.

2026-07-20 • via Nuitee
H
Hanoch • solo_traveller • il
4
Pros:

The room was clean and has modern design.
The location was perfect, close to everything.
The staff was nice and willing to help.

Cons:

There is a maintainence problem there.
Elevator button that does not work.
A light in the bathroom that does not work etc.
And the worst part: there is no hot water at the bathroom in the evening and the morning, only in the afternoon.

2026-07-19 • via Nuitee
T
Thanas • solo_traveller • se
7
2026-07-19 • via Nuitee
N
noga • couple • il
2
2026-07-19 • via Nuitee
B
Biniam • couple • gb
3
2026-07-18 • via Nuitee
M
Mercadier • solo_traveller • gb
10
2026-07-17 • via Nuitee
C
Cindy • couple • fr
7
Bien
Pros:

Le matelas était incroyable, et l’hôtel est bien placé

Cons:

Le personnel n’était pas très chaleureux
Le hammam il y avait des cafards et les transats autour de la piscine étaient douteux

2026-07-16 • via Nuitee
G
Georgios • couple • gr
10
Pros:

το μασαζ

2026-07-16 • via Nuitee
G
Gabriele Accalai • extended_group • it
8
Pros:

Ottimo prezzo e camera comoda e grande

Cons:

assenza bancone in camera e vista nel retro

2026-07-16 • via Nuitee
N
Natalia • couple • es
10
Muy buen alojamiento
Pros:

Alojamiento muy céntrico, sin ser el agobio de la primera línea de playa, cero ruidoso.

2026-07-16 • via Nuitee
E
Elisa • couple • it
8
Cons:

A small suggestion for improvement: as this is a 5-star property with rates starting at €200 a night, it would be appropriate to provide guests with a luggage porter service, which should be a minimum standard at this category level

2026-07-15 • via Nuitee
A
Andrea • couple • it
7
Bello/comodo ma non 5 stelle!
Pros:

Bellissima vista prendendo la camera fronte mare, camera carina complessivamente, bellissimo il bar/ristorante che si trova al 15esimo piano dove si fa colazione a buffet. Ha piscina e sauna gratuiti al piano terra e parcheggio in struttura, anche il massaggio che abbiamo testato si trova in struttura nella zona della piscina.

Cons:

Purtroppo le docce walk-in sono belle ma non pratiche, ci aspettavamo una struttura 5 stelle e devo dire che per quanto il soggiorno sia andato bene (non ho le credenziali per poterlo dire) ma non dava l’idea di essere tale, ci si aspetterebbe qualcosa di più “premium”, la hall dell’hotel è abbastanza bruttina, potrebbero renderla migliore. Comunque sono tutti giudizi estetici, se non siete interessati la struttura va benissimo.

2026-07-15 • via Nuitee
R
rosich • solo_traveller • es
7
2026-07-15 • via Nuitee