Toer Hotel & SPA

Hotels
8.1 (792 reviews)
Rr.Onhezmi, , Sarandë , al

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Electric bicycle charging station
Non-smoking rooms
Air conditioning
Restaurant
Terrace
Family rooms
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Great location
Comfortable rooms
Friendly staff
Cons:
Poor service consistency
Cleanliness issues
Food quality problems

Categories

Cleanliness
7.74
Some issues noted, including leftover shampoo from previous guests and roof leaking during rain.
Service
7.71
Inconsistent service, with some friendly staff, but overall attention to guests was lacking.
Location
9.25
Great central location with amazing views.
Room Quality
8.2
Rooms were spacious and comfortable.
Amenities
8.23
Good amenities present; however, some facilities like sauna were non-functional.
Value for Money
8.69
Good quality for the price paid, with complimentary upgrades and breakfast.
Food and Beverage
6.74
Breakfast quality varied, with some reported issues of cold food and bad coffee.
Overall Experience
8.21
Generally positive experience, but with notable service and cleanliness concerns.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 23:41

Property Description

Luxurious Accommodation & Amenities
Experience a 5-star stay at Toer Hotel & SPA, offering elegant rooms with modern amenities including flat-screen TVs, air conditioning, and private balconies in select rooms. Enjoy access to the spa and wellness centre with indoor pool and sauna, as well as a stylish bar.

Convenient Location & Nearby Attractions
Ideally situated just 400 metres from Saranda City Beach, guests at Toer Hotel & SPA have easy access to the beach and are within walking distance to Sarande Main Beach and La Petite Beach. Explore the local attractions with ease.

Exceptional Service & Dining Options
Indulge in exceptional service with a 24-hour front desk, free WiFi, and daily breakfast offering buffet, halal, or gluten-free options. Unwind in the shared lounge, dine at the on-site restaurant, or relax on the terrace during your stay.

Book your luxurious stay at Toer Hotel & SPA now to make the most of your Sarandë getaway.

Important information:

Quiet hours are from 22:00 to 06:00.This property does not accommodate bachelor(ette) or similar parties.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.

Check-in and check-out hours:
Check-out: 11:30 AM

Location

Guest Reviews

8.1
Based on 792 reviews
Cleanliness: 7.74
Service: 7.71
Location: 9.25
Room Quality: 8.2
Amenities: 8.23
Value for Money: 8.69
Food and Beverage: 6.74
Overall Experience: 8.21
G
Galina couple se
6
Hotel ligger bra i centrum, , nära till stranden, kommunikation med hotel var dålig, svarade efter 2 dagar på helt annat
Pros:

Utsikten från balkongen, bekväma sängar

Cons:

Städerskan har inte kontroll över badrumsartiklar, ( toapapper köpte själv)frukost för 5 stjärnor var dåligt ( liten utbud)

2026-05-30 via Nuitee
M
Michael couple nz
10
Nice hotel and breakfast they should have had a shuttle coming back from downtown every half hour not just one at 10 30
Pros:

Very nice property

Cons:

Bit far away from down town

2026-05-28 via Nuitee
O
Otman extended_group fr
9
2026-05-26 via Nuitee
D
Dragica couple me
8
The location is great, but the hotel lacks good management and attention to detail — small touches like complimentary wa
Pros:

Good location and parking

Cons:

They have a spa center, but it looks much better in the photos than it does in reality, so we didn’t want to use it.
They also don’t offer massages.

We decided to rest in the afternoon, but our relaxation was ruined by maintenance workers making a lot of noise while repairing the hallway lights in the hotel.
The housekeeping staff were also cleaning during breakfast time.

There should be a bit more consideration for guests who come to relax, unwind, and enjoy their stay.

2026-05-23 via Nuitee
A
Artem couple cz
8
2026-05-22 via Nuitee
A
Azeemuddin Aamer solo_traveller gb
10
Good and excellent, The young beautiful lady Perth and Night strong guy was very supportive.
Pros:

Firstly Location, Hotel is clean with all facilities.

Cons:

Only thing was washroom door got an issue.

2026-05-20 via Nuitee
N
Nicolas solo_traveller fr
8
Pros:

La chambre, le balcon, le petit déjeuner, le spa

Cons:

Le prix

2026-05-18 via Nuitee
M
Martin solo_traveller at
10
Pros:

Das beste Hotel während unserer Albanien Rundreise. Danke für die freundliche Aufnahme!

2026-05-18 via Nuitee
Βασιλης solo_traveller gr
9
Pros:

Όλα καλά

2026-05-18 via Nuitee
D
drachal solo_traveller be
7
Pros:

Lokalizacja super, wszedzie blisko

Cons:

Śniadanie ☹️ wszystko zimne , jak na 5 gwiazdek bardzo ubogie , w zasadzie zaden wybór. Od 7 rano na hotelowych korytarzach bardzo głośna muzyka , normalni ludzie spia jeszcze o tej porze, a nawet jesli nie to w jakim celu ta muzyka ? Przy zameldowaniu, chcieliśmy zapłacić za pobyt , dziwnym trafem zepsuty terminal dla płatności w euro. Zapłaciliśmy przy wymeldowaniu , terminal w dalszym ciągu "nie dziala" . Zapytali czy możemy zapłacić w ich walucie. Okazało się że ot tak doliczyli sobie 20 euro.

2026-05-18 via Nuitee
בוקי solo_traveller il
8
2026-05-17 via Nuitee
N
Nikodem couple pl
10
2026-05-16 via Nuitee
J
Jasmin couple de
10
Perfektes Hotel in Saranda ❤️
Pros:

Die Lage und die Aussicht sowie die Mitarbeitern an der Rezeption ;)

Cons:

Restaurant war voll/ Parkplatz sehr sehr klein

2026-05-15 via Nuitee
C
Carola couple nl
8
Prima
Pros:

Het is een hoog gebouw waar maar een paar verdiepingen hotel zijn (de rest vermoedelijk appartementen) Wij zaten op de 14e verdieping. Super mooi uitzicht.
De locatie vlak bij de boulevard.
Het is schoon. Parkeergarage onder het gebouw.

Cons:

Het personeel is wat onpersoonlijker als in andere hotels in Albanië.
In het restaurant op de 15e wordt gerookt. Het ontbijtbuffet is wat simpel voor een 5* hotel. Als je cappuccino wil ipv gewone koffie moet je betalen (nergens in Albanië meegemaakt)

2026-05-14 via Nuitee
E
Enzo solo_traveller fr
1
2026-05-14 via Nuitee
A
Amen couple fr
8
Bon emplacement et super vue
Pros:

L’emplacement est très bien
Le personnel est correcte
La vue depuis le 15 eme étage est très belle
Le spa et la piscine sont sympas

Cons:

Petit déjeuner un peu juste pour un 5 étoiles
Toujours la même chose et parfois pas de buffet
Communication pas toujours facile en anglais mais ça va.

2026-05-10 via Nuitee
A
Ann Olegovna family_with_children ru
8
Pros:

- Отель конечно не 5 звезд, но крепкая 4-ка
- Администратор на ресепшене очень мила и профессиональна
- Действительно чисто
- Красивый вид из окна
- Место расположения отеля
- Паркинг

Cons:

- Из номера пропал крем для лица и расческа, очень странный набор для кражи, но факт остается фактом: вещей нет. Поэтому все что вам дорого, убирайте в сейф.
- В номере при заезде двух человек была только одна бутылка воды и больше ее не приносили в течении 4х дней.
- Клининг забрал халаты и больше не вернул.
- Завтраки состоят из яиц и яиц, на третий день от них уже дурно.

2026-05-10 via Nuitee
B
BENOIT solo_traveller fr
10
Pros:

Chambre impeccable avec une vue sur le port de plaisance au 15 ème étage.piscine et sauna appréciable mais assez petit. Petit déjeuner excellent. Personnel tres disponible.

Cons:

Constations de fuites d'eau dans couloirs et restaurant.

2026-05-10 via Nuitee
S
Sima extended_group dk
5
2026-05-10 via Nuitee
E
Eyal solo_traveller il
9
Pros:

מלון נהדר, מיקום מצוין, נקי וחדיש. לקחנו חדר עם מרפסת לכיוון הים . הצגה..

2026-05-08 via Nuitee