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Facilities
Property facilities
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Fitness facilities
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WiFi available
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Free WiFi
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Parking
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Non-smoking rooms
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Fitness center
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Swimming pool
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24-hour front desk
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Restaurant
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Heating
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Terrace
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Family rooms
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Lift / Elevator
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Laundry
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Luggage storage
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Bar
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Fax/photocopying
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Facilities for disabled guests
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Meeting/banquet facilities
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Hot tub/Jacuzzi
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Sauna
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Dry cleaning
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Massage services
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Spa/wellness center
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Non-smoking throughout
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Private parking
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Daily housekeeping
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Designated smoking area
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Shared lounge/TV area
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Special diet menus - on request
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Wheelchair accessible
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Kid meals
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Snack bar
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Heated pool
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Electric vehicle charging station
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Indoor pool
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Vending machine - snacks
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Outdoor furniture
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Wine/champagne
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Coffee Shop on site
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Fruits
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Steam room
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Beauty Services
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Fitness/spa locker rooms
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Guests can opt-out any cleaning services during stay
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Shared stationery like menus, pens are removed
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CCTV outside property
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CCTV in common areas
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Process in place to check health of guests
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Key card access
Review Highlights
Categories
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Property Description
Canal-side Luxury
Located alongside the picturesque Shropshire Union Canal, The Mill Hotel and Spa offers a unique and luxurious stay just a short walk from Chester Station.
Diverse Dining Options
With 5 eateries to choose from, including the Canaletto Restaurant & Rialto Bar & Lounge, guests can indulge in a variety of culinary delights during their stay.
Leisure and Entertainment
Enjoy a leisurely swim in the hotel's pool or relax in the spa, all while taking in the beautiful canal views. Plus, with Chester Racecourse and Chester Zoo just a stone's throw away, entertainment is always within reach.
Book your stay at The Mill Hotel and Spa for a perfect blend of relaxation and excitement.
For group bookings of 10 guests or more, the property requests a deposit of £20 within 3 weeks of making the booking. Full payment will be required no later than 2 weeks prior to arrival.
Kindly note the Classic Rooms are unable to accommodate children's cots.
Children's cots can be accommodated in the Business Class rooms, subject to availability.
Please note that this property does not accept stag or hen parties.Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.
Property Policies
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Internet
WiFi is available in all areas and is free of charge.
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Pets
Pets are not allowed.
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Groups
No special conditions apply for groups.
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 3 years old stay for free when using an available cot.
Children up to and including 13 years old stay for £10 per person per night when using an available extra bed.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay. -
Parking
Private parking is possible on site (reservation is not possible) and costs GBP 12 per day.
Location
Guest Reviews
Fantastic location
No fridge in room
Lovely location by canal
Walking distance to town centre
No fridge or ironing board or iron in room
Only a small fan to try to keep room cool
Canal side room so nice and quiet.
Dirty fan full of dust .
Great location, with on site parking which was a must for us. Beds very comfortable and room size generous. Hotel restaurant food was also very good.
Over bath shower was the only real let down, and a lack of air conditioning.
Very comfortable and welcoming. Good breakfast and location. Friendly staff. Excellent facilities.
Smart bar.
Not a lot.
The breakfast was good and the staff at breakfast time were amazing
Great location - easy to walk into town
parking is a bit tricky
the room was so hot
It’s a lovely hotel, food is good, any problems they were sorted straight away. Always have a lovely stay when we do.
That there’s no fridges in the room
The property was nice and clean and good value for money, included breakfast which was nice and the pool was free to use
The room was absolutely boiling, felt like I couldn’t breathe , the fan that was in the room was circulating hot air and the window doesn’t open much at all. Could do with investing in some air con for the rooms. I did call to ask if there was anything they could do about it and they said only floor 6 rooms have aircon and them rooms were all taken
The staff were all lovely and ultra helpful. The breakfast was excellent apart from the soggy, sliced bread toast but most hotels use it too.
The bed was comfortable and the room a decent size and the decor was vey pleasant. There was a bath and a shower. The water pressure was swesome!
It's a very convenient position midway between the staion and the town centre so an easy walk to both. The walk along the canal towpath in both directions was very pleasant.
Our room looked out on the level of a busy elavated road so we couldn't have the window open because of the traffic noise.
The bathroom was quite poky. We felt, for the price the hotel could have provided complimentary toiletries, shampoo, soap etc. There was no air-conditioning and because we couldn't open the window because of the noise it got very hot. There was a fan provided.
The hotel picture looks picturesque with barges moored alongside. There are no moorings there and there were no barges in that stretch of the canal on either side.
Everything was good.
Nothing for the price.
Good hotel with good staff. Liked the leisure club with the pool. Breakfast was good enough for me. Very near the city centre and has parking.
I was staying there for 4 nights in a heatwave and it didn't have aircon so the room was boiling hot, they did give you a fan in the room, but against the heatwave it wasn't much good.
Nice location to chester centre.
Nice location next to canal.
Nice bar.
Bed very lumpy. Room and restaurant very put dated. In dire need of a refurbishment.
The breakfast choices were excellent and good value. The room was a little remote and the fan provided was inadequate during the current heat wave. However the room was clean, tidy and spacious for two people. The shower/bath was clean but a bit antiquated. The location and parking facilities was excellent. |A stones throw from the Centre of Chester, a beautiful City.
Thee shower was over a bath and needed to be careful stepping over the edge of the bath on entry/exit. Bigger fan would have been helpful.
there was so much to like about this hotel. Great location, great breakfast and room size, layout was modern yet homely. If anywhere in the area again will def try to stay here.
the only complaint I have is a big one - it was very warm when we were there and as theres no air conditioning we had to keep windows open but the chimney from the burners were right at our window so it was either dont sleep due to the heat or dont sleep with the noise from the burners.
Location
Not very clean
No water in the rooms and it was super hot that weekend
One tiny fan
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