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Facilities
Property facilities
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Television in common areas
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Front desk (limited hours)
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Free wired internet
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Snack bar/deli
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Access to nearby indoor pool
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Self parking (surcharge)
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Beach yoga on site
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Fitness facilities (surcharge)
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Internet access
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Housekeeping on request
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Wine release events
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Reception hall
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Health or beauty spa nearby
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Swimming nearby
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Electric bicycle charging station
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Vegetarian menu options available
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Health or beauty spa nearby
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Electric bicycle charging station
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Fitness facilities (surcharge)
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Parking
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Non-smoking rooms
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Swimming pool
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Restaurant
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Terrace
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Family rooms
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Lift / Elevator
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Luggage storage
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Safety deposit box
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Fax/photocopying
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Facilities for disabled guests
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Hot tub/Jacuzzi
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Sauna
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Massage services
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Non-smoking throughout
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Shared lounge/TV area
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Wheelchair accessible
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Kid meals
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Heated pool
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Outdoor furniture
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Coffee Shop on site
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Fruits
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Shallow end
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Steam room
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Beauty Services
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Personal trainer
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Staff adhere to local safety protocols
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Guests can opt-out any cleaning services during stay
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Shared stationery like menus, pens are removed
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CCTV outside property
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Process in place to check health of guests
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Key card access
Review Highlights
Categories
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Property Description
Canal-side Luxury
Located alongside the picturesque Shropshire Union Canal, The Mill Hotel and Spa offers a unique and luxurious stay just a short walk from Chester Station.
Diverse Dining Options
With 5 eateries to choose from, including the Canaletto Restaurant & Rialto Bar & Lounge, guests can indulge in a variety of culinary delights during their stay.
Leisure and Entertainment
Enjoy a leisurely swim in the hotel's pool or relax in the spa, all while taking in the beautiful canal views. Plus, with Chester Racecourse and Chester Zoo just a stone's throw away, entertainment is always within reach.
Book your stay at The Mill Hotel and Spa for a perfect blend of relaxation and excitement.
For group bookings of 10 guests or more, the property requests a deposit of £20 within 3 weeks of making the booking. Full payment will be required no later than 2 weeks prior to arrival.
Kindly note the Classic Rooms are unable to accommodate children's cots.
Children's cots can be accommodated in the Business Class rooms, subject to availability.
Please note that this property does not accept stag or hen parties.Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.
Property Policies
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Internet
WiFi is available in all areas and is free of charge.
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Pets
Pets are not allowed.
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Groups
No special conditions apply for groups.
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 3 years old stay for free when using an available cot.
Children up to and including 13 years old stay for £10 per person per night when using an available extra bed.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay. -
Parking
Private parking is possible on site (reservation is not possible) and costs GBP 12 per day.
Location
Guest Reviews
Convenient position
Distance from bedroom to dining room
Surrounding area
Long walk to out room, was very confusing
Staff very friendly, the pool and spa were excellent very clean. The hotel is a short walk away from Railway Station, shops and restaurant's. The hotel was an old mill and is right on the canal we had our breakfast over looking the canal it was very pleasant.
We thought the bathroom taps over the bath need updating as these operate the shower too
Loved everything about it. Will be back soon as perfect in every way for a chill time away
Nothing
Lovely hotel, great staff and great breakfast
Very little storage. A chest of drawers would have been nice
Pool with spa and nice breakfast.
Not applicable. Very comfortable stay.
Excellent breakfast in a lovely restaurant with lovely people
All was good
Excellent breakfast,great bar meal.All staff friendly and helpful. Brilliant convenient location. Great canal side breakfast room. Loved the pool facilities. Appreciated being able to drop cases off early before checking in and after checkout.
Thankyou.
Small bathroom but adequate with tiny toilet area proving bit of a squeeze.
We were very pleased with the staff and hotel. Its location was ideal for us. Unfortunately we checked out the evening before due to in coming weather prediction.
Lovely room, facilities and pool
We loved the location so close to the centre of Chester, the bed was very comfortable and all the staff were exceptionally friendly and helpful. It was very clean also and we also very much liked having use of the swimming pool and hot tub! The food we had at the bar was very nice but we ran out of options. The desserts were the best aspect food wise, beautifully presented and delicious.
We had a classic room which was adequate but also a little cramped with not quite enough space. Although clean it was a little dated and could do with modernising in terms of decor/furniture. It was good to have tea, coffee etc available in the room but the cups were too small, mugs would be better. Also there was no separate low lighting for the bed area, most hotels have separate, less bright lights over the bed area, but all the lights were on one switch mechanism so it was all or nothing!
The main disappointment was the limited range of food options particularly at breakfast, the buffet was nice but a bit basic (no hash browns or mushrooms and not many cereals on offer). Also the bar food was limited in choice with very few chicken options and no chicken breast at all, what we had was nice but it seemed a bit overpriced for some items (eg a side of chips was a tiny cup of chips which cost around £5.00). There was a bigger range of choices on the lunch menu which could be extended to the dinner menu to improve it.
Lovely room an nice staff
Breakfast should be covered up eg. Bacon as was very dry an rubbery
Close to centre
Poor ventilation, no aircon
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