Swing & Pillows - KL Kuchai Lama

Hotels
7.3 (376 reviews)
48, JALAN 10, 116B, Jalan Kuchai Lama, Kuchai Entrepreneurs Park , Kuala Lumpur , MY

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Family rooms
Non-smoking throughout

Review Highlights

Pros:
Friendly staff
Good location
Comfy beds
Cons:
Dirty room and bathroom
Noise issues
Parking hassles

Categories

Cleanliness
5.76
Negative experiences noted with dirty bathrooms, leaking sinks, and dusty surfaces.
Service
8.23
Staff praised for their helpfulness and friendliness, despite some service issues.
Location
8.77
Conveniently located with good access to food and attractions.
Room Quality
6.22
Concerns regarding noise levels, air conditioning issues, and some discomfort reported.
Amenities
6.75
Basic amenities available; however, some equipment like the TV remote was not functional.
Value for Money
7.21
Adequate for a budget hotel but with significant room for improvement in service and maintenance.
Food and Beverage
7.76
Positive mentions of nearby food options, but no on-site dining experiences noted.
Overall Experience
7.73
Guests had mixed experiences, with excellent moments overshadowed by major issues in cleanliness and service.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 15:24

Property Description

Convenient Location

Situated in the vibrant Mid Valley district, Swing & Pillows - KL Kuchai Lama offers easy access to popular landmarks such as Axiata Arena, Thean Hou Temple, and KL Sentral.

Modern Amenities

Enjoy 2-star comfort with complimentary WiFi in all rooms. The property is non-smoking for a refreshing stay.

Nearby Attractions

Explore nearby attractions like Berjaya Times Square and Starhill Gallery, just a short distance away. The hotel is conveniently located 5.6 km from the bustling Mid Valley Megamall.

Book your stay at Swing & Pillows - KL Kuchai Lama for a memorable experience in Kuala Lumpur.

Important information:

This property does not accommodate bachelor(ette) or similar parties.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

7.3
Based on 376 reviews
Cleanliness: 5.76
Service: 8.23
Location: 8.77
Room Quality: 6.22
Amenities: 6.75
Value for Money: 7.21
Food and Beverage: 7.76
Overall Experience: 7.73
M
MRmister • solo_traveller • my
8
2026-09-12 • via Nuitee
E
Endarian • couple • my
10
Pros:

The location is conevenient

Cons:

Its good nothing bad about it

2026-09-10 • via Nuitee
E
Endarian • couple • my
10
Rooms are clean since its recently renovated
Pros:

The location is convenient

Cons:

The aircond need to service they are bit old

2026-09-10 • via Nuitee
A
Azam • solo_traveller • my
7
2026-09-06 • via Nuitee
N
naveed • solo_traveller • pk
8
2026-09-06 • via Nuitee
Y
Yip Wai • solo_traveller • my
1
2026-09-04 • via Nuitee
D
Dayana • solo_traveller • my
4
2026-08-02 • via Nuitee
N
no name • solo_traveller • my
8
2026-07-20 • via Nuitee
N
no name • solo_traveller • my
8
2026-07-20 • via Nuitee
I
indah • solo_traveller • my
10
Pros:

Oke for all

2026-07-14 • via Nuitee
E
Eden • couple • my
1
2026-07-11 • via Nuitee
Y
YEE NEE • family_with_children • my
4
Normal
Pros:

Staff very nice , room also clean

Cons:

Very noisy & can’t sleep deep, when the ppl talk & walk outside the room.

2026-06-30 • via Nuitee
A
Anderson • solo_traveller • my
1
Pros:

Location

Cons:

Booked it for my staff, staff mentioned there is no hot water in the room, water hearer is not installed at all.

2026-06-17 • via Nuitee
K
Kang Yew Wee • solo_traveller • my
9
2026-06-11 • via Nuitee
W
WONG QI HAN • solo_traveller • my
10
2026-06-11 • via Nuitee
W
Wei • couple • cn
8
Pros:

Hi, Staff Swing & Pillow KL Kuchai Lama, I recently stayed at this KL Kuchai Lama.. the staff at the counter - Mr Ishraq, Mr Jajrish, Mr Fikri & all of them are very friendly & helpful. They attended to my needs all the time. And, all of them are very helpful. They always smile. ROOM - The room is very clean & tidy. AIR Conditioner: is functioning well. The room is very comfortable & tidy. BED - The bedsheet & pillow are clean & smell good. Highly recommend this hotel. ⭐ ⭐ ⭐ ⭐ ⭐ ⭐ ⭐ ⭐ ⭐ ⭐ I give 10 stars to this KL Kuchai Swing & Pillow Hotel. Thumbs Up👍🏻 I am sure I will come back again. Thank you to Mr Ishraq, , & Mr Fikri.

2026-05-31 • via Nuitee
E
Endarian • couple • my
10
Pros:

Good Staff

Cons:

Overall is All Good Condition
Thanks Staff is Vert frindly

2026-05-30 • via Nuitee
K
Ka Way • solo_traveller • my
7
2026-05-28 • via Nuitee
T
T K See Tho • solo_traveller • my
7
Pros:

Stayed here many times for the convenient location. Plenty of food options in the surrounding area. There's also an MRT station nearby.

2026-05-26 • via Nuitee
D
Dass • couple • my
8
Pros:

Ishak was very good and accommodating and made the whole process easy and smooth

Cons:

Location

2026-05-25 • via Nuitee