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Facilities
Property facilities
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Offsite parking discounted rates available
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Fitness facilities (surcharge)
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Parking
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Non-smoking rooms
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Air conditioning
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Restaurant
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Room service
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Lift / Elevator
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Express check-in/check-out
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Safety deposit box
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Soundproof rooms
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Ironing service
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Non-smoking throughout
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Private check-in/check-out
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Allergy-free room
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Coffee Shop on site
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Fruits
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Staff adhere to local safety protocols
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Guest room sealed after cleaning
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Property cleaned by professional cleaning companies
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Physical distancing in dining areas
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Key access
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Food delivered to guest room
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CCTV outside property
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Access to health care professionals
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Face masks for guests available
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24-hour security
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Delivered food - securely covered
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Security alarm
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Thermometers for guests provided by property
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Key card access
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Television in common areas
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Front desk (limited hours)
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Express check-in
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Free wired internet
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Self parking (surcharge)
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Airport transportation - pickup (surcharge)
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Airport transportation - drop-off (surcharge)
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Offsite parking discounted rates available
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Fitness facilities (surcharge)
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Internet access
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Housekeeping on request
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Reception hall
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Accessible train station shuttle
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No accessible train station shuttle
Review Highlights
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Property Description
Convenient Location
Discover a convenient stay at Foxtrail, Sector 42 - AM Hotel Kollection, ideally located near major landmarks like MG Road and Qutub Minar.
Modern Amenities
Enjoy modern amenities including free WiFi, room service, and air-conditioned rooms with a desk at this 3-star hotel.
Delicious Dining Options
Indulge in delicious Italian cuisine at the on-site restaurant and start your day right with a satisfying continental breakfast.
Book your stay at Foxtrail, Sector 42 - AM Hotel Kollection for a memorable experience in Gurgaon.
This property does not accommodate bachelor(ette) or similar parties.
Guests under the age of 18 can only check in with a parent or official guardian.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
A deposit may be required at the property.
Location
Guest Reviews
This hotel home away from home in Gurgaon, guys upfront very helpful
Wi-Fi does not work properly, reported many times no solution
Breakfast was great
Wi-Fi in room very slow, as an American Indian visiting motherland I struggled to complete any work although Wi-Fi in cafe works great
Close to relative place
One whole day the elevator was broken, I have to climb stairs very dangerous as I have multiple disabilities and was scared to fall. I was staying in room 301, the wifi does not work, I reported multiple times but no solution there, hotel has great wifi in cafe, I think hotel should refund parts of my tariff
Nice and clean
Wi-Fi in room big challenge need to be fixed
front desk staff rude and unhelpful when my room was not available (despite having a booking). the mangers were very helpful and friendly and resolved it with good customer service.
location not great, scrubland / construction view out of window
Add more item for breakfast lie poha pasta paw bhaji
Otherwise all nice
Accept booking .com payment also they are not accepted so next time I expect discount from foxtrail
Lost the charm
Price hiked service reduced
The hotel has a good vibe, simple neat and clean.
The staff is sweet, especially Abhishek from the restaurant.
We've visited for the 2nd time. In March we almost stayed for 2 weeks in room 304.
But some things are not good.
The elevator has the most annoying, irritating, repetitively jazzmusic that goes on till the night. We had to request every evening to just shut down the elevator. It is traumatizing if you can't sleep.
Every night someone was smoking for hours. The smoke entered the room and we are astmatic.
They don't clean the floors well. They put a liquid cleaning agent on the floor and clean it with a dry towel. But it should be a wet towel. The cleaning agent stays on the flour, you can see marks and it stays dirty. When I walk bare foot, my feet are dirty.
THERE IS NO HOT WATER IN THE BATHROOM, EVEN WHEN WE REQUESTED IT EVERY MORNING AND NIGHT!!!! WE SHOWERED EVERY NIGHT WITH COLD WATER. THIS WAS THE WORST PART!!!!! EVERY TIME SOMETHING WAS WRONG WITH THE HEATER OR THEY JUST FORGOT TO PUT IT ON!
Because of this, we are traumatized and don't want to go back. Even if the staff is great and the chef is great too.
Really good Hotel with modern Amenities, polite and genuine staff. I liked my stay here. It was very quiet and calm as well. Everyone was really courteous.
I feel there should be better breakfast options..whatever was there was good.
Close to airport
A bit slow luggage help & slow wifi, I told them last but no improvement
There was nothing extraordinary. It was a normal stay.
They charge even for the cutlery. 100/- per plate, which is really stupid. Who does that?
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