Swing & Pillows - Central Market Kuala Lumpur

Hotels
7.4 (486 reviews)
No 23 Jalan Tun Perak , Kuala Lumpur , my

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Family rooms
Non-smoking throughout

Review Highlights

Pros:
Excellent service
Good location
Cons:
Noisy rooms
Cleanliness issues

Categories

Cleanliness
6.23
Multiple reviews indicate issues with cleanliness, including dirtiness and maintenance problems.
Service
9.2
Consistent praise for the friendly and helpful staff, specifically Ms. Puspa.
Location
8.24
Good location near metro and public transport, but noisy due to proximity to the tracks.
Room Quality
5.69
Rooms reported as worn down, noisy, and some maintenance issues noted.
Amenities
7.22
Basic amenities provided, but shower and room features need improvement.
Value for Money
8.18
Offers good value considering its price and location, despite some issues.
Food and Beverage
7.23
No specific comments, but typical hotel offerings expected.
Overall Experience
7.2
Mixed reviews with good service but several complaints about the room and cleanliness.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-17 00:55

Property Description

Convenient Location:
Located just 1.7 km from Islamic Arts Museum Malaysia, our 2-star hotel provides easy access to major attractions like Berjaya Times Square and Pavilion Kuala Lumpur.

Non-Smoking Property:
Enjoy a comfortable stay at our non-smoking hotel, set 1.8 km from Bank Negara Malaysia Museum and Art Gallery for a peaceful atmosphere.

Nearby Landmarks:
Explore Starhill Gallery and Petronas Twin Towers, both within 3 km from the hotel, offering you a convenient sightseeing experience.

Ready to experience Kuala Lumpur's charm? Book your stay at Swing & Pillows - KL Masjid Jamek now.

Important information:

This property does not accommodate bachelor(ette) or similar parties.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    No parking available.

  • Internet

    No internet access available.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

7.4
Based on 486 reviews
Cleanliness: 6.23
Service: 9.2
Location: 8.24
Room Quality: 5.69
Amenities: 7.22
Value for Money: 8.18
Food and Beverage: 7.23
Overall Experience: 7.2
E
Elle • solo_traveller • my
10
2026-06-04 • via Nuitee
N
Noni • couple • my
4
2026-06-02 • via Nuitee
D
Danish • solo_traveller • my
5
2026-05-30 • via Nuitee
A
Ahmad Syafiq • solo_traveller • my
7
Pros:

The place is in the centre of city and easy to come and go

Cons:

The toilet and bathroom, they renovate is felt like still under renovation

2026-05-25 • via Nuitee
F
Farukh • couple • in
3
2026-05-25 • via Nuitee
A
Adnan • family_with_children • bd
8
2026-05-21 • via Nuitee
O
OFFICIAL • solo_traveller • my
5
2026-05-21 • via Nuitee
A
Ali • solo_traveller • my
1
Pros:

So noisy can't sleep whole night..all rooms on the road side .. I feel like I sleep on the road .. so bad .. don't book this hotel .. seriously so noisy .. cars.. motorcycle.. train .. all near the window..

Cons:

So noisy can't sleep whole night..all rooms on the road side .. I feel like I sleep on the road .. so bad .. don't book this hotel .. seriously so noisy .. cars.. motorcycle.. train .. all near the window

2026-05-17 • via Nuitee
S
Sharon • solo_traveller • my
10
2026-05-16 • via Nuitee
M
Mohammad • solo_traveller • my
9
2026-05-16 • via Nuitee
S
Samzy • solo_traveller • my
4
Pros:

The staff is very unresponsive

Cons:

The staff

2026-05-15 • via Nuitee
S
Samzy • solo_traveller • my
10
2026-05-14 • via Nuitee
N
Naddy • solo_traveller • my
10
2026-05-14 • via Nuitee
S
Soong • solo_traveller • my
8
2026-05-13 • via Nuitee
N
Nurul Mashitah • couple • my
5
2026-05-12 • via Nuitee
A
Aleif • couple • my
1
2026-05-08 • via Nuitee
R
Rise & Shine • family_with_children • gm
5
2026-05-07 • via Nuitee
D
Danish • couple • my
7
Pros:

the strategic location and the price is reasonable

Cons:

the noise of monorail

2026-05-07 • via Nuitee
S
Selma • family_with_children • fr
1
A fuir !!
Pros:

Rien !

Cons:

A fuir !! C’est très très sal et ils m’ont volé 200€ dans mon sac à dos dans mon porte feuille alors qu’on avait laissé nos bagages sous leur responsabilité ! Et ils rentrent dans les chambres fouille vos affaires quand vous êtes pas laissé nos bagages !!
Rendez moi mes 200€.

L’eau coule froide aucune eau chaud, crotte de souris ou rat dans un des lit, des cafards et des pinces oreilles circulent dans la chambre et ça sent vraiment la moisissure et l’humidité je déconseille très fortement.

2026-04-27 • via Nuitee
N
Natasha • solo_traveller • my
5
Good place to crash considering the location , but can do better in term of room cleanliness
Pros:

The staff are friendly and helpful

Cons:

It's a mess . The my door room look like someone tried to broke in inside . There's a hole at the door knobs . Key card for main entrance are not functioning,luckily staff are kind enough to provide me another one . Room are dirty .there's small cockroaches everywhere inside my room .the bathroom stink .

2026-04-26 • via Nuitee