Swing & Pillows - KL Sri Petaling

Hotels
7.4 (187 reviews)
83 Jalan Radin Bagus , Kuala Lumpur , my

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Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Family rooms
Non-smoking throughout
Parking garage

Review Highlights

Pros:
Friendly staff
Good location
Value for money
Cons:
Cleanliness issues
Lack of amenities
Harassment from staff

Categories

Cleanliness
5.95
Some reviews indicate cleanliness issues such as rooms not ready and reported broken facilities.
Service
8.45
Multiple mentions of friendly staff and helpful service, especially from Mr. Rajh and Ms. Maliha.
Location
7.95
Convenient location noted, especially for access to the Aquatic Center and transport.
Room Quality
6.95
Rooms were generally described as decent but with some limitations like being windowless.
Amenities
6.95
Noted lack of certain amenities such as TV and functioning water supply during the stay.
Value for Money
8.45
Considered good value for a short stay, especially with competitive pricing.
Food and Beverage
7.35
No specific comments on food; rated as standard quality for this hotel tier.
Overall Experience
7.15
Mixed reviews overall with both positive sentiments and significant concerns affecting the experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 18:31

Property Description

Convenient Location
With easy access to popular attractions like Mid Valley Megamall and Thean Hou Temple, Swing & Pillows - KL Sri Petaling is the perfect choice for travelers looking to explore Kuala Lumpur.

Comfortable Rooms
Enjoy air-conditioned rooms with private bathrooms and free WiFi. Each room is equipped with a desk, bed linen, and towels for a cozy stay.

Multilingual Staff
Our friendly staff fluent in English, Malay, and Chinese are available 24/7 at the reception to assist you with any inquiries or requests.

Book your stay at Swing & Pillows - KL Sri Petaling for a memorable experience in Kuala Lumpur.

Important information:

Please note that WiFi installation work is going on nearby until 10th November 2023 and some rooms may be affected by noise.This property does not accommodate bachelor(ette) or similar parties.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and costs MYR 10 per day.

Location

Guest Reviews

7.4
Based on 187 reviews
Cleanliness: 5.95
Service: 8.45
Location: 7.95
Room Quality: 6.95
Amenities: 6.95
Value for Money: 8.45
Food and Beverage: 7.35
Overall Experience: 7.15
M
Mohd • solo_traveller • my
5
Pros:

Tempat yang sangat baik, kerana berdekatan dengan kedai serbanika

Cons:

Ruangan sangat kecil, bagi orang muslim sedikit sukar untuk melaksanakan sembahyang.

2026-07-01 • via Nuitee
S
SARAH • solo_traveller • sa
10
Pros:

Convenient and close to whatever you need for a cheap price

2026-06-30 • via Nuitee
T
Toh • solo_traveller • my
3
Not worth for money
Pros:

The only good thing is location, others NOPE.

Cons:

leaking pipe, broken toilet bowl, broken toilet door, room with connected doors, room with all 4 side of wall

2026-06-25 • via Nuitee
M
muhammad • extended_group • my
8
2026-06-20 • via Nuitee
E
Elaine • solo_traveller • my
10
Pros:

Clean linen without stain..
Service is good..

Cons:

Really did not find any

2026-06-18 • via Nuitee
I
Iraitzazka • solo_traveller • es
5
Hostal de paso
Pros:

Karim

Cons:

Algún bichillo y el aire acondicionado muy ruidoso.

2026-06-11 • via Nuitee
P
Putri Balkis • couple • my
7
2026-06-10 • via Nuitee
N
Naveeda • couple • my
7
Pros:

All the facilities good and the staff name Rayhan was good

2026-06-08 • via Nuitee
N
Nur • extended_group • my
8
2026-06-04 • via Nuitee
M
Marco • couple • br
6
Quarto para acomodação barata de uma unica noite
Pros:

Preço barato e relativamente próximo a rodoviária da cidade

Cons:

Os quartos eram pequenos e apertados, a limpeza deixava a desejar. Havia um constante cheiro de cigarro no quarto e corredores. Pedimos para trocar de quarto assim que chegamos, o que nos foi concedido, e fomos para um quarto com um cheiro menos pior, mas ainda cheirava a cigarro

2026-05-22 • via Nuitee
I
Ivan • solo_traveller • my
10
Pros:

Safe and chill

2026-05-18 • via Nuitee
K
Ka onn • solo_traveller • my
10
Pros:

Maliha good
hotel gooid

2026-05-14 • via Nuitee
H
hill • solo_traveller • gb
6
2026-05-12 • via Nuitee
R
Rahmat • couple • my
10
Great and worth it
Pros:

Great and cosy room to stay with family
Lot of restaurants nearby
All staff also friendly and easy ask for help
Highly recommended

2026-04-22 • via Nuitee
W
Wong • solo_traveller • my
4
Pros:

Located.. Just at center of Sri Petaling. So very convenient to shop and dine.

Cons:

Just basic place to spend the night. Bare basics..

2026-04-19 • via Nuitee
J
John • couple • us
1
I regretted booking here!
Pros:

None the worse hotel ever!

Cons:

Everything, the room smells like shit and unclean! I told room service need clean my room they said yes tmr and tmr never never clean and I left the hotel.

2026-04-16 • via Nuitee
K
Khairul • solo_traveller • my
9
Excellent
Pros:

I stayed at Swing & Pillows @ Sri Petaling for 8 days and 7 nights, and overall it was a very satisfying experience. The hotel offers great value for money, and I even received a discount when booking through Booking.com.

The room facilities were exactly as shown in the pictures — complete and comfortable. The air-conditioning was cold, the Smart TV came with Netflix and YouTube, and the free WiFi worked well. Just outside the room, there was a hot & cold water filter and an iron provided, which was very convenient.

The surrounding area has plenty of food options (mostly Chinese cuisine), with Speedmart right next door, plus FamilyMart, KFC, Zus Coffee, McDonald’s, Mixue, and many more nearby. Malay food or mamak restaurants are a bit farther — reachable by motorcycle, but quite tiring on foot. If you’re driving, parking can be difficult during peak hours; I once spent over an hour searching. There is a paid multilevel parking building directly opposite the hotel, but the rates are a bit high.

The hotel staff were friendly and always smiled whenever I passed the front desk. If you have any questions or issues, you can approach them and they will try to resolve it quickly. And a big thanks to MALIHA/TAMANNA for resolving my problems at the hotel.

Since this area is a Chinese-majority neighbourhood, it might feel a bit unfamiliar for Malays walking around, but no worries — everyone here has been kind and respectful.

Overall, a great stay and definitely recommended. 👍✨

Cons:

Parking so hard to get when peak hours.

2026-04-08 • via Nuitee
B
Bali • family_with_children • my
7
2026-04-06 • via Nuitee
L
Lena • couple • fr
2
2026-04-06 • via Nuitee
C
cheencheong wong • family_with_children • my
10
2026-03-30 • via Nuitee