MAYAN ART Hotel Boutique - 10Th Ave

Hotels
7.7 (360 reviews)
10 Avenida Nte. , Playa del Carmen , mx

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Room service
Terrace
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Cons:
Cleanliness issues
Outdated facilities

Categories

Cleanliness
6.7
Multiple reviews indicated issues with cleanliness, such as dirty rooms and unclean pools.
Service
8.7
The staff is described as very friendly and attentive, providing good service during the stay.
Location
9.2
Many reviews mention the great location as a major pro, situating the hotel near various amenities.
Room Quality
7.2
Rooms were noted as spacious but also highlighted for issues like noise and inadequate maintenance.
Amenities
6.7
Guests reported that amenities were old and not well maintained, impacting their stay negatively.
Value for Money
7.7
Some guests felt the hotel provided good value given the location, despite issues with cleanliness.
Food and Beverage
7.7
Food options were mentioned positively in some reviews, but not extensively discussed overall.
Overall Experience
7.7
While there were negative aspects, many guests enjoyed their stay due to the location and service.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-17 01:12

Property Description

Prime Location in Playa del Carmen
Positioned in the heart of Playa del Carmen, Mayan Art Hotel 10 avenue is a convenient choice for travelers looking to explore the city.

Comfortable Rooms with Modern Amenities
Guests can enjoy cozy rooms equipped with flat-screen TVs, private bathrooms, and kitchenettes in select rooms.

Convenient Services and Facilities
With free WiFi, a tour desk, and a helpful multilingual staff available 24/7 at the reception, guests can expect a hassle-free stay at Mayan Art Hotel 10 avenue.

To experience the charm of Playa del Carmen from a central location, book your stay at Mayan Art Hotel 10 avenue now.

Important information:

This property does not accommodate bachelor(ette) or similar parties.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 10 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 4 years old stay for free when using an existing bed.
    Children from 5 years old to 10 years old stay for MXN 150 per person per night when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.7
Based on 360 reviews
Cleanliness: 6.7
Service: 8.7
Location: 9.2
Room Quality: 7.2
Amenities: 6.7
Value for Money: 7.7
Food and Beverage: 7.7
Overall Experience: 7.7
I
IVAN • family_with_children • cl
10
Bueno en relacion al precio
Pros:

Excelente atencion y disponibilidad del personal en recepcion.

2026-07-10 • via Nuitee
P
Pérez Barrón • extended_group • mx
10
Mejor opción para estar en Playa del Carmen
Pros:

La alberca está excelente

Cons:

Todo bien

2026-07-09 • via Nuitee
L
Lorena • family_with_children • mx
10
Hotel básico y cerca de la5ta avenida
Pros:

Elegimos este hotel por su cercanía con la 5ta, es familiar y tiene estacionamiento , nos pareció muy cómodo y la atención muy buena

Cons:

Sí necesita mantenimiento en general, solo buscabamos un hotel para pasar la noche y que fuera familiar y este lo cumplió

2026-07-06 • via Nuitee
M
Mario Armando • solo_traveller • mx
10
Pros:

Te dan mas de lo que te ofrecen

Cons:

El shampoo

2026-07-06 • via Nuitee
M
Martha Lizeth • solo_traveller • mx
9
Pros:

La comida,es u hotel sencillo pero cumple xon lo necesario para mis necesidades, es la 4 ocasión que lo rento y no tengo mas que felicitaciones.

Cons:

No tengo objeción.

2026-07-05 • via Nuitee
K
Karla • solo_traveller • mx
5
Pros:

La ubicación

Cons:

El colchón estaba horrible !!!
La alberca sucia!
Ya necesita una renovación en todos los sentidos !!!

2026-07-02 • via Nuitee
H
Herrera • solo_traveller • mx
9
Pros:

Ubicación y tiene estacionamiento

Cons:

El cuarto que nos tocó había un olor fuerte a drenaje

2026-07-01 • via Nuitee
L
Lynetthe • couple • us
6
Pros:

Look old. Like a 80’s

Cons:

It is in an area very close to the beach. Good price but very stuck in the past with its decoration

2026-07-01 • via Nuitee
E
Elisha • extended_group • il
2
2026-06-30 • via Nuitee
W
Walid • solo_traveller • mx
10
2026-06-30 • via Nuitee
W
Walid • family_with_children • mx
10
2026-06-30 • via Nuitee
C
Cecilia • couple • mx
1
Pésimo hotel sin energía eléctrica
Pros:

Ubicación nada más

Cons:

No te solucionan nada. Unicamente el hotel, toda la zona, se quedó sin energía eléctrica a las 12am a 4am. Ni nos reubicaban, ni nos reembolsaban.

Las instalaciones están cada vez más detorioradas y no reparan nada. Lástima del lugar porque solía hospedarme allí desde hace más de 9 años pero ahora jamás volveré

2026-06-29 • via Nuitee
J
Josué • solo_traveller • mx
9
2026-06-24 • via Nuitee
C
Chimay • solo_traveller • mx
10
Pros:

Muy cómoda la habitación, me gustó que tiene gran espacio en las recámaras para estar más organizada la familia, así como buen espacio en el comedor.

Cons:

Quizá que no salía mucha agua caliente, solo la regulaba y al conectar la parrilla eléctrica el cable no entraba muy bien en el contacto.

2026-06-24 • via Nuitee
G
Gonzalez Caamaño • solo_traveller • mx
9
Pros:

La alberca y la ubicacion ,que la habitacion tenga equipamientos eso es genial

Cons:

Un poquito mas comodidad alas camas estaba bien pero poquito mejor seria estupendo

2026-06-24 • via Nuitee
C
Concepcion • solo_traveller • mx
10
Pros:

La aviación amplia limpia y el personal muy amable

2026-06-23 • via Nuitee
M
Michał • solo_traveller • pl
7
2026-06-22 • via Nuitee
S
Scarlet • family_with_children • cl
9
Pros:

La relación calidad precio, la cama era cómoda, la habitación estaba limpia.

Cons:

Lo antiguo de las instalaciones

2026-06-21 • via Nuitee
L
Lorena • solo_traveller • dk
8
Pros:

carmelo

Cons:

nada

2026-06-20 • via Nuitee
F
Fabian Leonardo • solo_traveller • cr
10
Pros:

Muy bonito lugar las habitaciones muy acogedor y el trato de la recepción muy bueno

2026-06-17 • via Nuitee