MAYAN ART Hotel Boutique - 10Th Ave

Hotels
7.7 (387 reviews)
10 Avenida Nte. , Playa del Carmen , MX

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Room service
Terrace
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Cons:
Cleanliness issues
Outdated facilities

Categories

Cleanliness
6.7
Multiple reviews indicated issues with cleanliness, such as dirty rooms and unclean pools.
Service
8.7
The staff is described as very friendly and attentive, providing good service during the stay.
Location
9.2
Many reviews mention the great location as a major pro, situating the hotel near various amenities.
Room Quality
7.2
Rooms were noted as spacious but also highlighted for issues like noise and inadequate maintenance.
Amenities
6.7
Guests reported that amenities were old and not well maintained, impacting their stay negatively.
Value for Money
7.7
Some guests felt the hotel provided good value given the location, despite issues with cleanliness.
Food and Beverage
7.7
Food options were mentioned positively in some reviews, but not extensively discussed overall.
Overall Experience
7.7
While there were negative aspects, many guests enjoyed their stay due to the location and service.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-17 01:12

Property Description

Prime Location in Playa del Carmen
Positioned in the heart of Playa del Carmen, Mayan Art Hotel 10 avenue is a convenient choice for travelers looking to explore the city.

Comfortable Rooms with Modern Amenities
Guests can enjoy cozy rooms equipped with flat-screen TVs, private bathrooms, and kitchenettes in select rooms.

Convenient Services and Facilities
With free WiFi, a tour desk, and a helpful multilingual staff available 24/7 at the reception, guests can expect a hassle-free stay at Mayan Art Hotel 10 avenue.

To experience the charm of Playa del Carmen from a central location, book your stay at Mayan Art Hotel 10 avenue now.

Important information:

This property does not accommodate bachelor(ette) or similar parties.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

7.7
Based on 387 reviews
Cleanliness: 6.7
Service: 8.7
Location: 9.2
Room Quality: 7.2
Amenities: 6.7
Value for Money: 7.7
Food and Beverage: 7.7
Overall Experience: 7.7
M
Maria Guadalupe • family_with_children • mx
7
bien
Pros:

para lo que lo usamos solo dormir una noche estuvo bien

Cons:

lo único que no me pareció fué que al momento de pagar las habitaciones 1 salió mucho más caras que las otras y era con 1 cama

2026-09-18 • via Nuitee
W
wanda cecilia • couple • ar
8
Pros:

La habitacion es enorme, como un departamento , tiene salida al jardin con piscina y al estacionamiento. El personal fue muy amable, nos permitio dejar el auto en el parking fuera de nuestra estadia. Esta muy bien ubicado a una cuadra de la quinta avenida y unas cuantas cuadras de la salida de los ferrys a cozumel.

Cons:

Es un hotel un poco anticuado.

2026-09-16 • via Nuitee
V
Vicki March • solo_traveller • ca
1
2026-09-15 • via Nuitee
L
Linda • solo_traveller • us
9
Pros:

We got upgraded to the larger room with kitchenette for free so that was really nice. Plenty of space for spreading out. The pool was nice (although could've used a bit extra cleaning). The a/c was plenty cold and the hot water and pressure were good. The location was great...just 5-10 minutes to the beach and plenty of food options around.

The staff were friendly and smiley. Though their English wasn't the best, we managed.

Cons:

Upon arrival, we noticed that the room was mostly cleaned well but an extra sweep from the staff would've been beneficial to catch any stray hairs and/or bugs.

The small alley way to get to the room was a bit annoying but not horrible and definitely not a dealbreaker.

2026-09-15 • via Nuitee
M
Marcela • family_with_children • mx
9
2026-09-15 • via Nuitee
L
Leonardo Maldonado López • solo_traveller • mx
10
Pros:

El lugar está muy céntrico tiene estacionamiento que tiene un buen punto a su favor, las recepcionistas muy amable todo muy bien

2026-09-14 • via Nuitee
J
Janine • solo_traveller • mx
9
2026-09-13 • via Nuitee
C
Carlos • solo_traveller • us
9
Pros:

Localización, amplio y con estacionamiento

2026-09-10 • via Nuitee
R
ricky • solo_traveller • us
8
2026-09-07 • via Nuitee
R
Rodriguez • couple • mx
10
2026-09-05 • via Nuitee
G
Gabriela • family_with_children • mx
5
Excelente ubicación
Pros:

La ubicación. Muy cerca de restaurantes y Quinata Avenida. Y tiene estacionamiento.

Cons:

Los baños están muy sucios.

2026-09-04 • via Nuitee
P
Pau • extended_group • es
9
Pros:

El personal muy atento y amable. Ubicacion muy buena

2026-09-02 • via Nuitee
V
Vasquez Vivas • solo_traveller • mx
10
Todo muy bien
Pros:

El lugar y la atencion

Cons:

El agua caliente no habia

2026-08-31 • via Nuitee
A
Alonso • couple • mx
9
Agradable
Pros:

Era bastante agradable estar ahi se sentia tranquilo

2026-08-27 • via Nuitee
V
Valentin • couple • ch
8
Parfait niveau qualité prix
Pros:

Bien placé, très pratique d’accès et un parking gratuit pour la voiture !

2026-08-27 • via Nuitee
M
MARIO ALBERTO • family_with_children • mx
10
Pros:

El espacio

2026-08-27 • via Nuitee
L
Luz Palestina • solo_traveller • mx
10
Pros:

Todo las instalaciones hermosas

Cons:

Cumplió con todo nada me desagradó

2026-08-25 • via Nuitee
D
Derek • solo_traveller • gb
7
OK but don't expect too much
Pros:

Great location, quiet, staff was helpful, very spacious rooms. The facilities in the room were good eg refrigerator and AC.

Cons:

The place seemed dated and tired. The pool looked cloudy. They don't provide drinking water on site.

2026-08-23 • via Nuitee
L
Liliana Ló Ru • solo_traveller • mx
10
Pros:

La ubicación es excelente!!!
Siempre hubo cafecito caliente en la recepción.
Todos fueron muy amables.

2026-08-23 • via Nuitee
D
Davide • couple • it
8
Pros:

Hotel a pochi passi dalla 5 Avenida. Struttura datata e basica. Disponibilità di parcheggio interno gratuito.
Staff super disponibile e nel mio caso utile per una situazione di emergenza venutasi a creare. Ringrazio in particolare Kenia (la ragazza della reception sperando di ricordare il nome corretto!) per la sua gentilezza e delicatezza.

Cons:

Un hotel con potenzialità ma che necessita di qualche revisione, cura e sostituzione degli elettrodomestici in camera.

2026-08-20 • via Nuitee