Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Heating
Terrace
Family rooms
Luggage storage
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Comfortable stay
Good breakfast
Cons:
Small room size
Cold bathroom
Inconvenient breakfast location

Categories

Cleanliness
8.19
Common sentiment about cleanliness being good but with some room for improvement.
Service
9.66
Guests praised the kindness and helpfulness of the staff, especially Abdelrahmann and Youssef.
Location
9.7
Multiple reviews highlighted the perfect location, very close to main attractions.
Room Quality
8.15
Some guests felt the rooms were a bit cramped, affecting the overall experience.
Amenities
8.18
Amenities like spa services were mentioned, but some improvements were suggested regarding offerings.
Value for Money
8.64
Overall value satisfactory, but some dissatisfaction with the pricing relative to certain amenities.
Food and Beverage
8.69
Breakfast received praise, but the arrangement was not very convenient.
Overall Experience
9.16
A very good overall experience with positive remarks on stay quality.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 03:32

Property Description

Luxurious Accommodation in Marrakech

Central Location: Situated in the heart of Marrakech, JEMAA EL FNA Suites & Spa offers easy access to top attractions like Bahia Palace and Koutoubia Mosque.

Modern Amenities: Enjoy air-conditioned rooms with free WiFi, flat-screen TVs, and private bathrooms. Some rooms even boast patios and city views for a truly upscale experience.

Exceptional Service: With multilingual staff fluent in Arabic, English, and French, you can expect top-notch service and assistance throughout your stay.

Book your stay at JEMAA EL FNA Suites & Spa for a memorable and comfortable experience in Marrakech.

Important information:

This property does not accommodate bachelor(ette) or similar parties.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8.8
Based on 812 reviews
Cleanliness: 8.19
Service: 9.66
Location: 9.7
Room Quality: 8.15
Amenities: 8.18
Value for Money: 8.64
Food and Beverage: 8.69
Overall Experience: 9.16
A
Ana Rita • extended_group • pt
9
Great location without the noise!
Pros:

Localização fantástica mesmo no centro mas sem o barulho da praça. Funcionários prestáveis e o pequeno almoço servido no restaurante ao lado bastante completo, não sendo o típico pequeno almoço continental mas que compensa. Os quartos estavam limpos, era notório o cuidado apesar de algumas melhorias que podiam fazer.

Cons:

Pressão da água estava muito baixa e a água quente leva muito tempo a chegar. Falta alguns suportes para toalhas incluindo as mãos. Mas são detalhes de melhoria, a experiência e localização compensa muito. Voltaria a repetir

2026-10-24 • via Nuitee
Y
Yansi • couple • ma
10
Loved it!
Pros:

I absolutely loved the location! Perfect in every way. The spa was amazing and the staff super kind and welcoming.

Cons:

I loved the closeness of the medina plaza but it can get loud. Good thing it finishes by midnight.

2026-10-24 • via Nuitee
J
Jai • couple • gb
10
Unbelievable
Pros:

Fantastic

Cons:

Great host

2026-10-23 • via Nuitee
A
Aztat Abdelkabir • solo_traveller • ma
5
2026-10-19 • via Nuitee
A
Aztat Abdelkabir • solo_traveller • ma
5
2026-10-19 • via Nuitee
T
Testa • couple • ch
5
OO, ma non tornerei
Pros:

Hotel Ok e molto centrale.
Pubblicizzano un rooftop che però da su dei muri chiusi e non c`è assolutamente nessuna Vista.
Bagno molto molto piccolo

Cons:

Bagni Piccoli
Colazione viene effettuata in un ristorante vicino (3 minuti a piedi). La colazione era Ok ma abbiano ordinato un espresso oltre al normale caffè e ce lo hanno fatto pagare (caro).

2026-10-19 • via Nuitee
M
Mathieu • couple • fr
10
2026-10-18 • via Nuitee
E
Emma • couple • gb
9
Great experience
Pros:

It was right next to the marketplace so it was easy to go there each day and night. The soundproof was amazing, as it was noisy outside but silent in the room. Breakfast was at a restaurant round the corner with lovely food and staff. Beds were nice and comfy.

Cons:

The lights on the rooftop weren't working, so we had to sit in the dark if we wanted to go there at night.

2026-10-18 • via Nuitee
R
reto • couple • ch
5
Überbewertet
Pros:

Es war sauber

Cons:

Es war sehr laut bis spät in die Nacht. Das Frühstück war extern und nicht Preisleistung gerecht.

2026-10-16 • via Nuitee
S
Sandra • couple • de
8
Pros:

Es war sooo super zentral! Besser geht nicht mehr. Man war direkt am Platz Jemaa El Fna. Wir hatten einen Mini-Kühlschrank im Zimmer und eine kleine Terrasse.

Cons:

Nichts negatives

2026-10-16 • via Nuitee
J
joe • couple • gb
7
Good stay good location
Pros:

Location

Cons:

Basic low standard

2026-10-16 • via Nuitee
Y
Yoko • extended_group • us
8
Staff was very nice and market was feet away.
Pros:

Location

Cons:

Locks on terrace doors were broken so it didn’t lock. Another room they asked was facing to the market so larger but very noisy.

2026-10-16 • via Nuitee
D
Desiree • extended_group • es
10
Ubicación inmejorable
Pros:

La ubicación, el personal muy amable

Cons:

En general estaba bastante bien.

2026-10-15 • via Nuitee
G
Giancarla Cosetta • couple • it
8
Pros:

Posizione davvero eccezionale, comodissima per spostarsi ovunque all'interno della Medina. Praticamente in piazza Jeemaa El Fna, ma riparata dal rumore incessante. La struttura è moderna e funzionale, non tipico Riad.

Cons:

L'unica "scomodità " è stata la colazione all'esterno in una struttura convenzionata, peraltro buonissima e abbondante.

2026-10-13 • via Nuitee
M
Miquel • solo_traveller • fr
9
Pros:

Proximité avec la place
Propreté
Gentillesse du personnel

Cons:

Rien

2026-10-13 • via Nuitee
A
Alain • couple • be
9
On se sent comme chez soit
Pros:

L accueil l emplacement la propreté le confort
La gentillesse du personnel merci à Hind pour les soins hammam et spa et à Mohamed pour sa gentillesse et sa disponibilité
Nous revenons début 2027

Cons:

Rien
Manque juste peut être un petit bar en terrasse

2026-10-13 • via Nuitee
M
Marcelo • couple • ar
8
2026-10-12 • via Nuitee
L
Laurence • extended_group • fr
9
Au cœur de la place, un personnel au top et le spa géniale
Pros:

Petit déjeuner Très copieux, les galettes excellentes.
Tout le personnel est charmant, très attentif et professionnel. Le spa gommage massage : une belle expérience surtout a la fin du séjour : merci a ces dames pour cet excellent moment

2026-10-09 • via Nuitee
V
Veronica • extended_group • it
10
Perfetto
Pros:

Ottima struttura soprattutto per la posizione, super centrale.

2026-10-08 • via Nuitee
B
barbara • solo_traveller • gb
9
Pros:

The staff were so respectful and helpful.
Central.location and great nights sleep despite overlooking the medina. Quiet after midnight.
Spa massage therapist Zahira was incredible (I am a spa owner so expectations are high).
Loads of local souks closeby and great rooftop dining.

Cons:

Room a little tired but spotlessly clean. No full length mirtor (only one small oversink).
Very little to complain about.

2026-10-08 • via Nuitee