Hotel 52 Playa del Carmen

Hotels
7.8 (518 reviews)
Calle 52 entre 5ta y 10 Av , Playa del Carmen , MX

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Cleanliness
Location
Service
Room Comfort
Cons:
Wifi Issues
Limited Amenities
Food Quality

Categories

Cleanliness
8.07
Very clean and well-maintained as mentioned in multiple reviews.
Service
8.57
Staff were generally friendly and attentive, as noted in several reviews.
Location
8.57
Good location close to various cafes, restaurants, and main attractions.
Room Quality
7.58
Rooms were described as comfortable, though some amenities were lacking.
Amenities
7.08
Amenities were limited; issues mentioned with the wifi and lack of a fridge.
Value for Money
8.07
Good value considering the benefits and location.
Food and Beverage
6.58
Food quality could be improved, as indicated by guest comments.
Overall Experience
7.88
Overall experience rated positively despite some shortcomings.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 01:17

Property Description

Luxurious Boutique Hotel in Playa del Carmen

Rooftop Oasis: Enjoy stunning sea views from our rooftop pool.

Comfort and Convenience: Stay cool with air conditioning, relax with a Flat TV, and stay connected with complimentary high-speed Wi-Fi.

Personalized Service: From 24-hour reception to tourist information and massage services, we've got you covered.

Experience the charm of Playa del Carmen at HOTEL52. Book your stay now!

Important information:

Parking is subject to availability due to limited spaces.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In the event of an early departure, the property will charge you the full amount for your stay.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

7.8
Based on 518 reviews
Cleanliness: 8.07
Service: 8.57
Location: 8.57
Room Quality: 7.58
Amenities: 7.08
Value for Money: 8.07
Food and Beverage: 6.58
Overall Experience: 7.88
S
Sauly Penagos • couple • mx
9
Agradable
Pros:

El desayuno incluido bastante variado, la cama era super cómoda

Cons:

No todas las habitaciones cuentan con smart tv y solo puedes ver unos 5 canales

2026-10-16 • via Nuitee
J
Joan • couple • us
8
2026-10-16 • via Nuitee
O
Ondrej • solo_traveller • ma
9
Pros:

location, price

2026-10-15 • via Nuitee
K
Karen • family_with_children • bz
9
2026-10-14 • via Nuitee
M
Maritza • couple • bz
8
Worth the price
Pros:

The rooms were nice and clean

Cons:

The restaurant food was excellent

2026-10-14 • via Nuitee
M
Maritza • family_with_children • bz
7
Excellent stay for the price
Pros:

Clean and good food

Cons:

The restaurant

2026-10-14 • via Nuitee
J
Julia • solo_traveller • mx
3
buen precio pero para mi no vale la pena
Pros:

las camas son comodos y grandes y limpia
cuartos son grandes pero muy simples

Cons:

no podria usar la piscina
construccion en frente
un bar cerca con musica en fin de semana
no hubo agua actualmente caliente
internet no fue bueno
coffee no fue bueno

2026-10-14 • via Nuitee
V
Vic97 • couple • mq
10
Pros:

Parking souterrain
Pt déjeuner correct en rooftop près des piscines
Bel emplacement au début de la célèbre rue animée
Décoration hôtel magnifique

2026-10-13 • via Nuitee
S
Sierra • solo_traveller • ca
9
Pros:

Everything was amazing

Cons:

I don't like the parking, is not enough parking for the guess

2026-10-12 • via Nuitee
E
ELOISA • solo_traveller • mx
9
2026-10-10 • via Nuitee
I
Ismael • solo_traveller • mx
8
Pros:

La alberca

Cons:

La almuadas muy gruesas

2026-10-09 • via Nuitee
J
Janselly • family_with_children • pa
9
Buena
Pros:

Buena habitación

Cons:

El baño

2026-10-09 • via Nuitee
R
Rolando • couple • us
10
2026-10-08 • via Nuitee
N
Norma • solo_traveller • mx
9
Buena calidad precio
Pros:

Excelente ubicación y trato del personal. El desayuno incluido muy rico

Cons:

Discreto olor a humedad en la habitación

2026-10-07 • via Nuitee
D
Daniel • solo_traveller • mx
10
Buena experiencia
Pros:

Me gustó la atención y el costo esta super haceptable

Cons:

El estacionamiento

2026-09-18 • via Nuitee
M
Monzon • solo_traveller • fr
9
Pros:

Grande chambre et le prix incroyable pour l'établissement

2026-09-17 • via Nuitee
D
Diego • solo_traveller • mx
7
Bien ubicado correcto para unos días
Pros:

La recepcionista muy amable

Cons:

No había agua caliente en la habitación ni una botella de agua

2026-09-16 • via Nuitee
N
NeryZuleyma • solo_traveller • mx
10
Pros:

Las camas están súper comodas.

Cons:

El estacionamiento tiene cupo limitado

2026-09-15 • via Nuitee
R
Rocío • solo_traveller • mx
4
Pros:

Nada, el hotel está muy sucio
Poca organización
Se estaba cayendo el hotel y balcones
Cambio de administración y no saben que hacer

Cons:

Nada, el hotel está muy sucio
Poca organización
Se estaba cayendo el hotel y balcones
Cambio de administración y no saben que hacer

2026-09-14 • via Nuitee
B
Bertin • solo_traveller • mx
1
2026-09-14 • via Nuitee