NU Hotel @ KL Sentral

Hotels
7.8 (3073 reviews)
No.37 Jalan Thambypillai, Brickfileds , Kuala Lumpur , my

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Fax/photocopying
Ironing service
Non-smoking throughout
Shared lounge/TV area
See all facilities

Review Highlights

Pros:
Great location
Convenient access to food
Cons:
Cleanliness issues
Room quality problems

Categories

Cleanliness
6.55
There were mentions of dirty cups and stained sheets, affecting the overall cleanliness impression.
Service
8.55
Staff were described as helpful and prompt, although there were some service-related complaints.
Location
9.05
Multiple reviews highlighted the excellent location near KL Sentral, making it a convenient choice.
Room Quality
7.05
Room issues such as dim lighting and broken bathroom equipment were noted, indicating a need for improvement.
Amenities
7.05
Some amenities like toilet doors and water pressure received criticism, suggesting room for enhancement.
Value for Money
8.05
Overall seen as a budget choice, decent value was implied despite some flaws.
Food and Beverage
8.55
Proximity to various food options was positively noted, creating a favorable impression.
Overall Experience
7.55
Guests have mixed feelings; great location but noted issues could affect future stays.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-28 04:15

Property Description

NU Hotel @ KL Sentral offers a modern stay near KL Sentral Train Station, where guests can enjoy free WiFi and a 24-hour front desk. Discover comfortable rooms with flat-screen TVs, a minibar, and free toiletries in the en suite bathroom.

Convenient Location
Explore nearby Brickfields district, home to many Indian and Malaysian restaurants offering delicious cuisines.

Complimentary Services
Benefit from free luggage storage, daily newspapers, and helpful local area recommendations from our attentive staff.

Nearby Attractions
Visit popular landmarks like Merdeka Square and the Petronas Twin Towers, just a short distance away. Book your stay now for a memorable experience at NU Hotel @ KL Sentral.

Important information:

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 4 years old stay for free when using an existing bed.
    Children from 5 years old to 17 years old stay for MYR 100 per person per night when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.8
Based on 3073 reviews
Cleanliness: 6.55
Service: 8.55
Location: 9.05
Room Quality: 7.05
Amenities: 7.05
Value for Money: 8.05
Food and Beverage: 8.55
Overall Experience: 7.55
G
Guesmi • solo_traveller • my
7
2026-06-05 • via Nuitee
A
Ashvirni • couple • ie
10
2026-06-04 • via Nuitee
P
Pang • couple • ca
6
For the money, you should not complain for such a safe and decent place.
Pros:

It is located at KL Sentral which is easy to take public transport.

Cons:

It is noisy at night. Can hear people screaming.

2026-06-03 • via Nuitee
R
Raja Daud • family_with_children • my
3
Pros:

lokasi

Cons:

bilik tk selesa dan tk kemas , tandas berkarat, tandas bunyi bising mungkin rosak, bau bilik tidak menyenangkan, kemudahan iron luar bilik

2026-06-02 • via Nuitee
T
Teo • family_with_children • my
7
Convenient And value of Money
Pros:

Convenient

Cons:

Value of Money

2026-06-02 • via Nuitee
M
mohdasri • solo_traveller • my
5
2026-06-01 • via Nuitee
N
Nurulhuda • solo_traveller • my
8
Pros:

I like smell of the lobby air freshener.. really smell good 👍🏻

2026-05-29 • via Nuitee
I
Ina • solo_traveller • my
9
Pros:

Strategic place

Cons:

Light in the very warm

2026-05-26 • via Nuitee
A
Arnold Lian • family_with_children • my
8
Pros:

The hotel was very comfortable and spotlessly clean. I enjoyed a relaxing stay with excellent attention to detail and housekeeping.

2026-05-24 • via Nuitee
N
Najihah • couple • my
7
2026-05-24 • via Nuitee
W
Wan Abdul Hakim • solo_traveller • my
7
Pros:

Great location

Cons:

Fare

2026-05-23 • via Nuitee
M
Martin • solo_traveller • de
9
2026-05-22 • via Nuitee
N
Nor Hasmida • solo_traveller • ch
7
Cons:

Ça pue le clope

2026-05-20 • via Nuitee
J
Junichi • solo_traveller • jp
8
2026-05-18 • via Nuitee
L
LEE YOON WOH • solo_traveller • my
10
2026-05-15 • via Nuitee
R
Ruth • solo_traveller • gb
7
2026-05-13 • via Nuitee
Y
Yeng-Tseng • solo_traveller • tw
4
Cons:

Smell funky really

2026-05-13 • via Nuitee
A
alex • couple • my
7
2026-05-13 • via Nuitee
T
Toru • solo_traveller • jp
5
2026-05-12 • via Nuitee
A
Anthony • solo_traveller • gb
9
I LIKE NU HOTEL, @ SENTRAL
Pros:

I think it was my fifth stay, so the receptionist upgraded me to a lovely corner room. When I first stayed, there was no kettle, tea or coffee. I mentioned this. Every subsequent stay I've been able to have a cuppa tea in my room.

Cons:

Lack of direction posts from Sentral Station.

2026-05-12 • via Nuitee