Motel 6-Garland, TX - Northeast Dallas

Hotels
5.1 (1015 reviews)
12721 Interstate 635 , Garland , US

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Children allowed

Facilities

WiFi available
Free WiFi
Air conditioning
Swimming pool
24-hour front desk
Heating
Pets allowed
Facilities for disabled guests
Non-smoking throughout
Outdoor pool
See all facilities

Review Highlights

Pros:
Clean room
Good value for money
Cons:
Rude management
Multiple cleanliness issues

Categories

Cleanliness
4.24
Multiple mentions of cleanliness issues, such as dirty walls and roaches.
Service
6.72
Some reviews note poor service and rudeness from the staff.
Location
5.26
Central location noted, but also concerns about safety and sketchy surroundings.
Room Quality
4.7
Mixed sentiments, with complaints about room smells and lack of amenities.
Amenities
3.23
Significant dissatisfaction with lack of microwaves, fridges, and hot water issues.
Value for Money
6.2
Some guests felt it was worth the price, while others were displeased.
Food and Beverage
5.25
No food or beverage mentions, assigned standard quality for this hotel tier.
Overall Experience
5.22
Overall dissatisfaction expressed, but some guests had acceptable experiences.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-15 20:43

Property Description

Convenient Location
Located in Garland, Motel 6 Garland Northwest Highway offers a comfortable stay with easy access to nearby attractions like North Park Center and Muddy Creek Nature Preserve.

Comfortable Rooms
Each room is equipped with modern amenities including a TV, air conditioning, and a coffee machine. The private bathrooms feature a bath or shower and a hairdryer for your convenience.

Great Facilities
Enjoy the outdoor pool, 24-hour front desk, and meeting facilities during your stay. Plus, benefit from free WiFi access and parking at the property.

Book your stay at Motel 6 Garland Northwest Highway for a relaxing and convenient experience in Garland.

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.

Please note: The seasonal swimming pool is open from end of May to early September.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

5.1
Based on 1015 reviews
Cleanliness: 4.24
Service: 6.72
Location: 5.26
Room Quality: 4.7
Amenities: 3.23
Value for Money: 6.2
Food and Beverage: 5.25
Overall Experience: 5.22
H
Heather • family_with_children • us
1
Awful
Pros:

nothing

Cons:

1st, Tv did not work in the 1st room they put us in, 2nd the pool has been closed for over 2yrs, of of the main reasons I booked it. The faucets in tub were about to come out of wall, there was so much black mold on the celling above the tub in the 2nd room they put us in. Staff did not seem to care that they did not have what was mentioned on the website. I WILL NEVER book a MOTEL 6 again, may not ever use the website to book one either

2026-09-09 • via Nuitee
E
Eric • solo_traveller • us
3
Pros:

Location wasn't good

Cons:

Bed was flat and uncomfortable and room had roaches and the roaches got in my food and I had to throw it away

2026-09-07 • via Nuitee
A
Allen Pradeep • couple • in
10
2026-09-05 • via Nuitee
V
Victor • solo_traveller • us
1
2026-08-29 • via Nuitee
G
gustus • solo_traveller • us
3
Pros:

Location

Cons:

They kept my deposit saying that the sheets were dirty and they couldn't use them even though the covers had holes in them and shorted me on my refund.. never staying there again.

2026-08-24 • via Nuitee
J
Jewell • couple • us
1
2026-08-13 • via Nuitee
P
Pedro • couple • us
7
good place to stay
Pros:

close by where i was visiting. near to places to eat.

Cons:

we are not smokers but the room smelled like smoke inside the room.

2026-08-06 • via Nuitee
E
Eric • solo_traveller • us
6
I got the rest I needed and internet was ok
Pros:

Quiet area

Cons:

Not worth the price inside has black mold and shower fixtures barely work hard to turn on and off toilet barley flushes ac/ was on auto even though it wasn’t on auto

2026-08-03 • via Nuitee
M
Markeisha • couple • us
4
Pros:

Tv channel was okay it was clean and quite

Cons:

They had roaches in the room also in the microwave

2026-07-20 • via Nuitee
W
Wright • couple • us
8
2026-07-19 • via Nuitee
E
elijah • solo_traveller • us
1
2026-07-14 • via Nuitee
Z
Zohra • solo_traveller • us
2
Look for a better motel
Pros:

The room was clean but old.

Cons:

The phone in the room didn’t work, the wifi was very weak and didn’t really work. The office person was rude and didn’t really care. I found a better motel with nicer staff and a phone that works, with free breakfast and cleaner for cheaper than this motel. So I went there.

2026-07-13 • via Nuitee
U
Uzoma • couple • us
1
2026-07-09 • via Nuitee
L
Laura • couple • us
1
La peor
Pros:

Nada

Cons:

Son unos ladrones me probation el deposit o

2026-07-08 • via Nuitee
J
Jazmin • couple • us
1
They scammed me and my daughter
2026-07-02 • via Nuitee
E
Ember • couple • us
6
2026-06-29 • via Nuitee
C
Crethers • couple • us
3
2026-06-29 • via Nuitee
R
Robert • couple • us
7
2026-06-29 • via Nuitee
B
Bayeh • solo_traveller • us
1
Pros:

The friday stuff was extremely bad guy,

Cons:

The customer servicing is absolutely arrogant and doesn't have any clue what hr is doing

2026-06-27 • via Nuitee
B
Bayeh • solo_traveller • us
10
2026-06-25 • via Nuitee