C Suites at Mactan Newtown

Hotels
8 Newtown Boulevard, Lapu-Lapu City, Cebu , Mactan , ph

Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Terrace
Pets allowed
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Good location
Spacious rooms
Helpful staff
Cons:
Cleanliness issues
Poor service from guards
Non-operational amenities

Categories

Cleanliness
4.49
Several reviews mentioned issues with cleanliness, including a smelly toilet and mold in the bathroom.
Service
7.96
Mixed reviews about service; however, some guests highlighted the staff's helpfulness.
Location
8
Many guests appreciated the convenient location near restaurants and shops.
Room Quality
5.95
General comments were positive about room size and features, but some mentioned maintenance issues.
Amenities
5.48
Some amenities like the pool were not operational, and there were complaints about the air conditioning.
Value for Money
6.94
Generally deemed acceptable for the price, though some guests expected more given the issues.
Food and Beverage
5.99
No specific mentions about food and beverage; considered standard for this category.
Overall Experience
6.36
Guests indicated a mix of positive and negative experiences, summarizing a fair stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 15:43

Property Description

Luxurious Accommodations

C Suites at Mactan Newtown offers air-conditioned units with modern amenities like a kitchen, living area, and flat-screen TV. Some rooms even feature an oven and a private balcony, ensuring a comfortable and convenient stay.

Relaxation and Recreation

Guests can unwind at the outdoor swimming pool with a stunning sea view or stay active at the fitness centre. For added convenience, the property also offers services like airport shuttle, massage treatments, and car rental, allowing guests to make the most of their stay.

Convenient Location

Located in Mactan and close to popular attractions like SM City Cebu and Ayala Mall, C Suites at Mactan Newtown provides easy access to key destinations. With the Mactan Cebu International Airport just a short drive away, guests can enjoy a seamless travel experience.

Experience luxury and convenience at C Suites at Mactan Newtown - book your stay now!

Important information:

All units have Washing Machine however additional charges may apply.

SWIMMING POOL
The pool is open, however swimming pool schedule is implemented.
· Open Tuesdays – Sundays from 6:00 AM - 10:00 PM
· Use of swimming pool is only 2 Hours per day.
· Every Monday Swimming Pool is closed for preventive maintenance.
· Guests are generally required to wear appropriate swimwear. Other clothing not designed for swimming are prohibited.
. Only the staying guests are free access to the swimming pool.

MACTAN NEWTOWN BEACH
· Open Mondays- Sundays from 8:00 AM- 6:00 PM
. The Beach is Exclusively available to Mactan Newtown Residents
. Guests who wanted to visit Mactan Newtown Beach will be charge PHP 350 NETT per person. (This fee will be collected by the beach management)
. Children below 6 years old can enter free of charge.
. Parking is Available at the Mactan Newtown Transition Area on a first-come, first-serve basis, free of charge.
· Strictly no bringing of outside food and drinks inside of MNT beach.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 AM

Location

Guest Reviews

Cleanliness: 4.49
Service: 7.96
Location: 8
Room Quality: 5.95
Amenities: 5.48
Value for Money: 6.94
Food and Beverage: 5.99
Overall Experience: 6.36
M
Michel solo_traveller nl
3
Pros:

Zwembad en ook omgeving

Cons:

3 jaar geleden hier ook geweest en hadden we eerst ook slecht verzorgde condo.
Deze nu nog slechter staat van onderhoud en kakkerlaken water heater wat steeds uitviel dan weer geen internet kastjes die niet dicht gaan in keuken al met al hele slechte staatd

2026-08-28 via Nuitee
S
Soova solo_traveller au
10
2026-08-28 via Nuitee
A
Ailyn solo_traveller be
3
Pros:

Airco

Cons:

We hadden met een groep 3 kamers gepakt voor 5 nachten ofwel werkte het kookvuur niet goed ofwel zaten er kakkerlakken binnen achter een bed in de vloer stond een deksel beetje open van een soort ventilatie er was geen stop voor in het bad te gaan het zwembad was zeer ruw buiten krijg je pijn van aan je voeten als je er teveel ingaat

2026-08-26 via Nuitee
D
Dieter solo_traveller au
4
2026-08-20 via Nuitee
R
Rapchel A. AN solo_traveller ph
1
Pros:

I want a place with nice surroundings, a safe environment, and close to restaurants.

Cons:

Our agent was extremely unprofessional and clearly did not know how to properly handle or assist customers. There was no concern or consideration for our situation.

We had already fully paid PHP 77,000.00 for a 7-day stay, but when we arrived, we found that the room was extremely dirty and not in a condition suitable for us to stay in. We did not agree to stay in such an unacceptable room because we did not believe it was worth the PHP 77,000.00 we had paid.

Because of the poor condition of the room, I requested to cancel the booking. However, we were told that the booking was non-refundable and that they could not cancel it.

What was even more disappointing was the way the staff spoke to us. They told us that they had nothing to do with our concern because we did not book as walk-in customers and had made the reservation online. Their attitude was very rude and disrespectful. Instead of trying to help us find a solution, the staff spoke to us in a very aggressive and intimidating manner and even raised their voice at us.

As paying customers, we expected to be treated with respect and to receive a clean and acceptable room. We paid a significant amount of money for this stay, and we believe that the condition of the room and the way our complaint was handled were completely unacceptable.

We are requesting that this matter be properly investigated and that we receive an appropriate resolution and refund for the service that we were unable to use.

2026-08-16 via Nuitee
C
Carlito family_with_children us
8
Pros:

Great location and nice size room

Cons:

kitchen faucet leaks and tub shower clogged and leaks to the floor

2026-08-08 via Nuitee
A
Allama couple ph
8
Pros:

Pool

Cons:

Bathtub not working

2026-08-07 via Nuitee
D
David solo_traveller au
10
2026-08-07 via Nuitee
J
Joelina family_with_children us
5
2026-08-04 via Nuitee
E
Eirik Jarle couple no
10
2026-08-03 via Nuitee
B
Brianna family_with_children no
4
Horrible stay with bed bugs on our bed.
Pros:

Nice pool and location

Cons:

There were bugs on our bed. I called the reception and asked for a new room because I’m not sleeping on a bed that has bugs on it + we have our 3
month old sharing the same bed. The new room was on the second building far away from the rest of our family. The sheets were dirty too. Didn’t even upgrade our room or do something for the inconvenience. So disappointed. I’m NEVER staying here again. Look at the pics below for evidence.

2026-07-25 via Nuitee
B
Brianna Tiffany family_with_children no
3
2026-07-25 via Nuitee
R
Reynalen solo_traveller ph
2
2026-07-25 via Nuitee
solo_traveller kr
3
Pros:

시설과 위치

Cons:

청소라던지 고장이라던지 서비스는 아예 기대하지 마세요

2026-07-19 via Nuitee
S
Senior family_with_children au
9
Good
Pros:

It was idea at the time for my purpose.

Beach is too far from the facility, and the pool was not available due only to volcanic ash of the day

Cons:

Difficult to find as not clearing marked on the outside and even our airport driver was having difficulty

2026-07-18 via Nuitee
C
christine solo_traveller ph
9
2026-07-17 via Nuitee
A
Ancajas family_with_children ie
9
2026-07-14 via Nuitee
N
Nedelyn couple ph
5
Pros:

Its good, but not really clean what we expect, and theres no also water drainage at the toilet and also not really clean the toilet, but the bed its really soft and comportable to laydown!

2026-07-09 via Nuitee
D
David solo_traveller ca
10
2026-07-07 via Nuitee
M
Mary Jane family_with_children us
8
Awesome experienced and def will book this place again
Cons:

No complaints

2026-07-05 via Nuitee