Heritage Inn & Suites - Brooks

Hotels
8.4 (456 reviews)
1239 2 Street West , Brooks , CA

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Heating
See all facilities

Review Highlights

Pros:
Friendly staff
Comfortable rooms
Cons:
Breakfast quality issues
Cleanliness concerns

Categories

Cleanliness
7.68
Some guests mentioned cleanliness issues like dried blood on a door handle and mouldy food.
Service
9.15
Numerous reviews highlighted friendly and helpful staff.
Location
8.89
Location praised as good, with convenient access to nearby attractions.
Room Quality
8.64
Rooms described as clean and comfortable.
Amenities
8.17
Guests appreciated the pool and breakfast options but had concerns regarding breakfast packaging.
Value for Money
8.83
Reviews indicate good value for money with spacious accommodations.
Food and Beverage
7.18
Breakfast had negative feedback regarding quality and convenience.
Overall Experience
8.65
Most reviews indicated a satisfactory experience with multiple mentions of returning.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 02:33

Property Description

Luxurious Amenities
Indulge in the indoor pool, hot tub, and fitness center during your stay at the Brooks Heritage Inn. Relax in style with spacious rooms featuring modern décor and high ceilings.

Convenient Features
Enjoy the convenience of kitchen appliances in every room, along with cable TV, free WiFi, and a daily continental breakfast. Stay productive with the business center, or unwind in the cozy library.

Prime Location
Explore nearby attractions such as Dinosaur Provincial Park, Royal Tyrell Museum, and Brooks Golf Course. With easy access to the Trans-Canada Highway, the Heritage Inn & Suites in Brooks, Alberta, is the perfect choice for your next getaway.

Important information:

Guest reserving a room must be 18 years or older. Upon check-in government-issued photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8.4
Based on 456 reviews
Cleanliness: 7.68
Service: 9.15
Location: 8.89
Room Quality: 8.64
Amenities: 8.17
Value for Money: 8.83
Food and Beverage: 7.18
Overall Experience: 8.65
I
Iryna • family_with_children • ca
7
Pros:

Чисто і комфортно

Cons:

Проблеми з оплатою

2026-09-19 • via Nuitee
R
ROCKPICKER • solo_traveller • ca
8
Briefly in Brooks
Pros:

Good location. Pleasant staff.

2026-09-17 • via Nuitee
N
Natdbrat • couple • ca
10
2026-09-09 • via Nuitee
R
Robert • solo_traveller • us
10
Cons:

Breakfast was on the poor side compared to other hotels.

2026-09-07 • via Nuitee
M
Michelle • family_with_children • ca
6
2026-09-04 • via Nuitee
C
Clay • couple • ca
8
Overall its a great location and all the staff were super!!
Cons:

The fact that my bean bag was left in the microwave and the hotel can't send it to me...I was advised to get a courier to pick it up...that's over $100...just disappointed that a hotel chain can't mail that back...Leah

2026-08-19 • via Nuitee
M
Mariana • solo_traveller • es
10
Cons:

Potser alguna cadira mes a l'habitació

2026-08-19 • via Nuitee
L
Liliia • family_with_children • ca
8
Pros:

The room was great and very clean. It had a big bathtub and was super comfortable.

Cons:

The breakfast was a huge disappointment. There were no hot options at all—no hot omelet, scrambled eggs, bacon, sausages, pancakes, or waffles. Nothing hot was available, just buns, muffins, a total disappointment, and cold food wrapped in plastic wrap.

2026-08-18 • via Nuitee
D
Dean • family_with_children • ca
9
2026-08-11 • via Nuitee
A
AUDREY • family_with_children • ca
8
2026-08-10 • via Nuitee
P
Philip • family_with_children • ca
9
2026-08-08 • via Nuitee
Y
Yonas • solo_traveller • ca
9
Pros:

Everything was good, thank you for your service.

2026-08-08 • via Nuitee
K
Kristy • family_with_children • ca
8
They need to keep up on repairs, the hotel is going to slowly turn into a dive
Pros:

Breakfast was good

Cons:

They leave the side door if the building unlocked

2026-08-03 • via Nuitee
J
Januaryn • extended_group • ca
10
2026-08-03 • via Nuitee
V
Vincent • solo_traveller • fr
8
2026-08-02 • via Nuitee
R
Rachel • couple • ca
8
2026-07-23 • via Nuitee
W
Wei • family_with_children • ca
10
2026-07-20 • via Nuitee
I
Ilaria • solo_traveller • it
8
Pros:

Camera spaziosa con piccolo angolo cucina. Comoda per raggiungere il Dinosaur Provincial Park e vicina a molti ristoranti. Colazione continentale discreta. Possibilità di usufruire dell'idromassaggio.

Cons:

Struttura un pò datata

2026-07-16 • via Nuitee
D
Denis • couple • ca
9
Nous avons beaucoup apprécié notre séjour. La piscine intérieure chauffée était très bien.
Pros:

Très confortable et personnel très aimable. La piscine intérieure était très bien également.

2026-07-06 • via Nuitee
A
Amy • extended_group • ca
7
2026-07-05 • via Nuitee