San Clu Hotel, Bar & Brasserie

Hotels
8.1 (1579 reviews)
Victoria Parade, East Cliff , Ramsgate , gb

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Comfortable beds
Good amenities
Cons:
Noisy environment
Some cleanliness issues
Limited breakfast options
Tired decor

Categories

Cleanliness
7.95
Rooms were generally clean and fresh, though a comment noted a problem with the toilet flushing.
Service
8.55
Staff were described as friendly, helpful, and considerate during multiple reviews.
Location
8.75
Many reviews highlighted the excellent location near the sea and close to amenities.
Room Quality
7.65
Rooms were comfortable but described as needing refurbishment, and some had issues like noise.
Amenities
8.15
Good amenities including a gym and sauna, though some wished for more complimentary items.
Value for Money
7.95
General sentiment indicated a fair value considering location and experience.
Food and Beverage
7.85
Food was described positively but with some complaints about breakfast quality.
Overall Experience
7.95
Overall a pleasant experience, but with some issues impacting the stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 21:39

Property Description

Luxurious Amenities
This Grade II Victorian building offers a beauty salon, gym, and sauna for guests to unwind and relax during their stay. With ample free parking available, guests can easily explore the surrounding area hassle-free.

Breathtaking Views
Enjoy panoramic views of the English Channel from some of the rooms with sea views and a balcony. The perfect backdrop for a tranquil getaway or a romantic escape.

Entertainment and Dining
Indulge in live music at the well-stocked bar every other Friday, and savor traditional cuisine at the on-site restaurant. Start your day with a Continental breakfast or upgrade to an English breakfast for a delightful morning treat.

Experience the charm of San Clu Hotel, Bar & Brasserie just a short walk away from the vibrant town center. Book now to secure your unforgettable stay.

Important information:

The hotel elevator goes to all main floors, although some rooms are not accessible by elevator.

Cots are available free of charge in family rooms.Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    Children from 13 years old to 17 years old stay for £20 per person per night when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.1
Based on 1579 reviews
Cleanliness: 7.95
Service: 8.55
Location: 8.75
Room Quality: 7.65
Amenities: 8.15
Value for Money: 7.95
Food and Beverage: 7.85
Overall Experience: 7.95
N
Natasa solo_traveller gb
10
Pros:

When we arrived after a very long wait at the service station, the hotel gave us a free upgrade which we were delighted with. Comfortable, has everything you need and just by the beach.

2026-07-18 via Nuitee
S
Stephen couple gb
9
Great location to escape heat of London for a few days
Pros:

Room was very comfortable and clean

Cons:

Nothing

2026-07-18 via Nuitee
P
Pernille couple dk
10
2026-07-17 via Nuitee
R
Richard couple gb
7
Overall ok.
Pros:

Location

Cons:

Cooked breakfast was poor.

2026-07-17 via Nuitee
B
Babz couple gb
10
Pros:

The location was perfect.

Cons:

Not enough milk and sugar supplied in the room.

2026-07-16 via Nuitee
T
Tracy family_with_children gb
8
Very good value and will be booking again
Pros:

Refurbished bathrooms, breakfast choices, comfortable rooms, staff were polite and helpful.

2026-07-15 via Nuitee
J
Jacqieline solo_traveller es
8
Pros:

Location, lift, comfort

2026-07-15 via Nuitee
L
Lavrukova solo_traveller ru
5
Cons:

Персонал настоятельно требовал разгласить данные моей банковской карты, объясняя это тем,что им нужен залог( вдруг я что-то сломаю?😂). Я отказалась и в итоге мне пришлось оставить все до копейки наличные деньги,что создало мне большие неудобства. Они взяли залог 85 фунтов. Приготовьте больше наличных денег,если не хотите остаться без денег на время вашего отдыха. При всем этом,персонал на ресепшн был очень недоволен,они были не очень то учтивы и доброжелательны. Никогда больше а этот отель не поеду. Но мой одноместный номер был достаточно хорош.

2026-07-14 via Nuitee
K
Kasmani couple gb
8
Beautiful location with spacious rooms with sea view
Pros:

The location was amazing. We had sea view with balcony. The rooms were very spacious

Cons:

The inflexibility of check out time.

2026-07-12 via Nuitee
K
Kamila solo_traveller gb
6
Lovely location but poor Customer Service
Pros:

Location! and clean bathroom in the room

Cons:

No luggage storage and poor customer service. The recepcionists seemed like they didn't care and weren't keen to explain how things work unless asked for it, e.g Sauna/Gym rules od Wi-Fi. Not welcoming approach and poor communication.

Also, sauna wasn't cleaned from the old towels even though the recepcionist saw that before I entered. No clock or thermometer in the sauna to safely use the facility. A stick for topping up water was broken.

2026-07-12 via Nuitee
T
Terry-Ann couple gb
10
Pros:

Great location, lovely clean room and fantastic staff

2026-07-11 via Nuitee
B
Barry couple gb
5
The room was overpriced. £96 per night NOT including breakfast
Pros:

Bed was comfortable. Location was good. Bathroom was satisfactory and room service was good. Towels and bins were replaced and the bed was made even though we didn’t request these services!

Cons:

The condition of the room wasn’t great. A lampshade on a light behind the bed was missing. There were unsightly stains on the carpet. The curtains were not fit for purpose as they didn’t keep the light out. There was no mirror above the dressing table.

2026-07-11 via Nuitee
J
Jackie solo_traveller gb
9
Pros:

Location. Friendly staff. Bar and restaurant facilities are great. Air conditioning fabulous on a very hot night. Good value for money.

2026-07-10 via Nuitee
A
Alf solo_traveller gb
6
Pros:

The bathroom was modern and stylish. The shower floor however was as slippery as an eel in a bucket of olive oil. Some sort of shower mat would be an improvement. The room was clean and the bed comfortable. However what we think was the air con in the next room was making an intermittent sound which I could only imagine as similar to the snoring of an male silver back gorilla with a chest infection and sinus issues. But I must have found that particular sound something akin to whale song as I managed to get a reasonable nights sleep.

Cons:

On arrival we booked in and the young lady on reception conducted the whole process including the obligatory "enjoy your stay" as she handed us the door
swipe card, without making any eye contact whatsoever. That in itself a remarkable example of customer boredom syndrome.

2026-07-10 via Nuitee
K
Karen family_with_children gb
10
Pros:

Stayed for one night for a gig at Dreamland in Margate. Parking was super easy and free, we walked to the station (Dumpton Park is only a 5/10 minute walk). Room was huge and had the most amazing sea views, shower had good pressure, staff were very helpful, overall very positive

2026-07-09 via Nuitee
K
Karen couple gb
7
Great value and location, friendly staff. Would stay again.
Pros:

Location was good, on the sea front and a short walk from town. Aircon in lobby and rooms. Bed was comfortable, property was clean. Staff were really friendly and we got a little sweet treat on departure which was a nice surprise. Great value for money.

Cons:

The toilet paper was the scratchy brown recycled stuff, great for the environment but not the best for the guests. Couldn’t find a place to charge phone by the bed, presume due to being an older property. Plenty of outlets round the room though.

2026-07-08 via Nuitee
E
Elaine couple gb
3
Wouldn’t go back, sadly the hotel has a lot going for it!
Pros:

Location view

Cons:

Couldn’t see out of windows for dirt, couldn’t get a bag of crisps at 11:30pm and fried eggs at breakfast were hard. Bath towels were in shreds.

2026-07-08 via Nuitee
J
Jacob couple se
9
2026-07-07 via Nuitee
D
deborah solo_traveller gb
10
Pros:

Location fantastic. Staff were amazing.

2026-07-06 via Nuitee
S
Sara solo_traveller gb
10
Pros:

Staff are really lovely!! Location is perfect for us.

Cons:

Thing for 1 night the prices are quite high but it doesn't deter us

2026-07-06 via Nuitee