Hotel Jelai @ Raub, Pahang

Hotels
8 (528 reviews)
35 & 36, Jalan Tan Tiong, Bandar Raub , Raub , my

Children allowed

Facilities

WiFi available
Free WiFi
Air conditioning
24-hour front desk
Family rooms
Lift / Elevator
Luggage storage
Fax/photocopying
Meeting/banquet facilities
Shared lounge/TV area
See all facilities

Review Highlights

Pros:
Central location
Good breakfast
Cons:
No toilet paper provided
Issues with cleaning

Categories

Cleanliness
6.25
Issues with air conditioning leaking and smoking smell in the toilet.
Service
8.75
Standard service quality for this hotel tier.
Location
8.25
Convenient location near shops and restaurants.
Room Quality
7.25
Room capacity is good, but soundproofing is lacking.
Amenities
7.75
Basic essentials not provided, though breakfast is available.
Value for Money
8.75
Generally fair pricing considering the amenities offered.
Food and Beverage
8.75
Breakfast provided; good environment.
Overall Experience
8.25
Mixed feelings, but some positives with the overall stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 12:09

Property Description

Convenience and Comfort: Hotel Jelai @ Raub provides air-conditioned rooms with free WiFi and private bathrooms. Reliable Service: Enjoy a 24-hour front desk, concierge service, and luggage storage. Modern Amenities: Each room is equipped with a kettle, desk, and flat-screen TV.

Book your stay at Hotel Jelai @ Raub, Pahang today for a memorable experience!

Important information:

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8
Based on 528 reviews
Cleanliness: 6.25
Service: 8.75
Location: 8.25
Room Quality: 7.25
Amenities: 7.75
Value for Money: 8.75
Food and Beverage: 8.75
Overall Experience: 8.25
N
NADIA family_with_children my
10
2026-06-21 via Nuitee
R
Rosa Raissa solo_traveller my
10
Pros:

Servise

Cons:

Noise

2026-06-12 via Nuitee
H
HABIBAH BT couple my
9
Bagus
Pros:

Breakfast percuma.
Dekat dengan kedai

Cons:

Parking kena bayar pakai kupon

2026-06-02 via Nuitee
K
khoudry solo_traveller br
7
2026-05-31 via Nuitee
M
Muhammad Hafiz Farhan family_with_children my
7
decent stay
Pros:

free breakfast for hotels like this

Cons:

sound proofing could be better

2026-05-30 via Nuitee
G
Gaddaffi7 solo_traveller my
9
Pros:

Location is strategic

Cons:

Nothing

2026-05-26 via Nuitee
A
Adnan solo_traveller my
8
2026-05-23 via Nuitee
M
mohd zulkeflee extended_group my
5
2026-05-12 via Nuitee
N
Norashidah solo_traveller my
10
2026-05-08 via Nuitee
N
Nurun Najah family_with_children my
7
Cons:

The staff during the checkout session could be friendlier, since he is positioned at the concierge. Thank you.

2026-05-07 via Nuitee
A
Andy couple gb
8
Good basic cheap accommodation.
Pros:

Breakfast was basic but passable. Staff were friendly. Would stay here again. Nice location.

Cons:

This is a pleasant, cheap hotel. Did not dislike anything.

2026-04-20 via Nuitee
Z
zaileza solo_traveller my
8
2026-04-19 via Nuitee
S
Samisah extended_group my
8
Pros:

Convinient place

Cons:

Noisy..
Shower still not change dah pecah.
Screen tv teruk.

2026-04-05 via Nuitee
Y
Yong extended_group bn
9
All pillows very dirty
2026-04-01 via Nuitee
K
Kamarulzaman b bunangin family_with_children my
7
Pros:

Wifi laju...suasana bagus..sarapan sedap

Cons:

Check in terlalu lambat....bilik x siap kemas bila nak check in kul 0300 ptg.

2026-03-31 via Nuitee
C
Chik family_with_children my
10
Pros:

Servis terbaik..2x repeat dtg hotel ni

2026-03-29 via Nuitee
R
ROZELAN extended_group my
8
Pros:

banyak kedai dan restoran berdekatan serta delan dgn masjid

Cons:

parking sikit

2026-03-23 via Nuitee
A
Aizat family_with_children my
8
2026-03-22 via Nuitee
M
Mohamad Aizat couple my
7
2026-02-12 via Nuitee
M
Mohamad Aizat solo_traveller my
7
2026-02-12 via Nuitee