Facilities

Health or beauty spa nearby
Nightclub
Non-smoking rooms
Air conditioning
Restaurant
Terrace
Luggage storage
Tour desk
Hot tub/Jacuzzi
Concierge service
See all facilities

Review Highlights

Pros:
Tranquil Location
Exceptional Service
Cons:
Limited Restaurant Options
Prices for Certain Menus

Categories

Cleanliness
9.66
Generally praised throughout reviews, but not explicitly detailed.
Service
10
Multiple mentions of exceptional friendliness and personal treatment from staff.
Location
9.53
Described as beautiful and tranquil, perfect for relaxation.
Room Quality
9.77
Rooms noted to be excellent with stunning views.
Amenities
9.42
Amenities considered good, with activities available.
Value for Money
9.25
Overall good value, but some comments about prices of specific offerings.
Food and Beverage
9.31
Food praised, though some suggested more variety in menu options.
Overall Experience
9.86
Highly positive experiences shared with no significant complaints made.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-09 01:00

Property Description

Beachfront Location
Outdoor Swimming Pool, Garden, Private Beach Area
Restaurant, Bar, Nightclub

Book your stay at Pao Pao Hotel & Beach Club to experience luxury by the beach.

Important information:

Please note that Pao Pao Hotel is a beach club that offers pasadia with a party atmosphere from 09:00 to 17:00. In addition, they have a hotel that offers 6 rooms where you can relax and enjoy exclusivity as a guest after 5 pm.

Please note that alcoholic beverages and weapons are not allowed on the propertyThis property does not accommodate bachelor(ette) or similar parties.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

9.6
Based on 105 reviews
Cleanliness: 9.66
Service: 10
Location: 9.53
Room Quality: 9.77
Amenities: 9.42
Value for Money: 9.25
Food and Beverage: 9.31
Overall Experience: 9.86
D
Dessyree couple cr
10
Pros:

Para vivir una experiencia única y para recordar, 100% recomendado!

Cons:

Sería útil tener hieleras en las reposeras para no tener que solicitar las bebidas de una en una. Tomar en cuenta que después de las 9:30pm cierra el servicio de comida y bebidas.

2026-05-21 via Nuitee
L
Lady Bi solo_traveller ba
8
Pros:

Room was great, bad comfortable, beach is small (only where beach club is) and nice sunbads were great. In general idea that you are only on a tiny island. Cool expirience. Staff was veeeeery nice!

Cons:

Well few things but it is about expectations. First of all that is bird national park so you have to be aware that the other beach (sea view room) is not very usuable as it is smelly and yes they can be loud.
It is not super quite place as sea view rooms there is generator all the time which you will hear, even it did not bother us.
Poolview... well pool is literally 5 cm from balcony.

Bar & Restuarnt is very pricy and nothing superspecial but it is again i guess resort prices.

Check in is separate story, I had to spend 30 minutes in this luxuary resort to check myself in, scann documents and everything - strange practice, never saw it before.

There is literally nothing you can buy there or order so they bring you (even they are 5x day going around). First market is on isla grande and that is ok but we had to pay 100k to take this 10min ride (other similar rides are free) and the funniest thing was that manager went with us in market and waited next to cashier i guess so we dont buy somethin to eat or drink and all we bought were cigarets and tampons. Also that was not something regular as I had to negotiate 1 hr via sms to get that transportation. First I was told that we are not allowed to go anywhere. I felt like in prison somehow.

2026-05-14 via Nuitee
F
Fabian solo_traveller cl
10
2026-05-12 via Nuitee
V
vanessa solo_traveller mx
10
Muy bonito lugar
Pros:

El lugar es hermoso y tiene todas las comodidades el personal de restaurante y la chica que planea las actividades muy atentos y serviciales así como los meseros la verdad hacen sentirse muy agusto todo en general es lindo .

Cons:

Nada

2026-05-10 via Nuitee
B
Blanca Gabriela couple uy
9
Los dos días que estuvimos
Pros:

Destacada atención del personal. Excelente desayuno y muy buenas instalaciones

Cons:

No
Me
Gusto nada nada el transporte de Cartagena a la
Isla. La lancha es un penal. Si el mar está un
Poco picado, sobre todo al regreso, es una tortura. No es que se mueva, es que salta y luego cae y golpea contra el
Mar. Sin pensar en lo peor, que es que se parta la lancha (que paso con las que van a san bernardo)la Columna no resiste los golpes que duran 50 minutos.
Es algo que tienen que replantearse y mejorar.
Si hubiera sabido que era si no creo que hubiera ido….

2026-05-10 via Nuitee
F
flavia dayube solo_traveller br
10
Pros:

Sem palavras p descrever a beleza da ilha, a hospitalidade, atendimento incrível, todos os funcionários muito atenciosos e simpáticos. Fabiana na atenção aos detalhes, Pedro comemandando os drinks e todos demais que não guardamos os nomes... Tudo Excepcional!!!! Só vivendo a experiência para saber!!!

2026-05-05 via Nuitee
J
Jimmy couple co
10
Descanso h Relax
Pros:

Ubicación y Atención

Cons:

Nada

2026-05-03 via Nuitee
V
Vanessa solo_traveller bo
10
Pros:

Fue lo que mas nos gustó de Cartagena. El personal muy atento y amable. Hicieron de nuestra estadía una experiencia inolvidable.

Para disfrutar mejor de tu experiencia lleven zapatos de agua hay corales (piedras) en la playa y viven aves en la isla. Es una reserva natural, así que debes saber que hay pájaros y hacen popo pero el personal mantiene las áreas comunes limpias, pero si puede oler algo extraño.

La isla es el hogar de las aves y de animales marinos y nosotros somos los que estamos de paso.

2026-04-30 via Nuitee
S
Sebastian couple us
10
2026-04-26 via Nuitee
L
Lucy extended_group us
1
Cons:

Poo everywhere. Don't stay here.

2026-04-23 via Nuitee
L
Luis couple mx
10
Excellent place to rest
Pros:

Privacy clean and great attention form the staff

Cons:

Hard access to transportation
Expensive after hours

2026-04-23 via Nuitee
S
Stefano couple it
10
A beautiful where to have rest, adventure and quiet time.
Pros:

The island is very small and offers a high level of privacy, especially in the afternoon when most of the daily visitors leave.
The staff was excellent and always more than willing to provide the best possible service. Whenever I had a request regarding additional activities, they were able to accommodate it and arrange everything at my convenience.

Cons:

As the island is quite small, I would highly recommend that the property promotes a wider range of well organized extra activities.
In Isla Grande, which is only a 5 minute boat ride, there are many activities available, such as mangrove boat tours and guided visits to the local town, both of which I personally enjoyed very much. Expanding and better highlighting these experiences would definitely enhance the overall stay.

2026-04-15 via Nuitee
W
William couple us
10
Excellent service and accommodating.
Pros:

Staff was very nice and accommodating. Room was very clean and had a great ocean view.

Cons:

No complaints. We arrived late and they brought us food to the room.

2026-04-14 via Nuitee
A
Alison couple ca
9
2026-04-09 via Nuitee
L
Luke couple gb
7
Incredibly scenic and nice staff. Lots of birds and the associated risk (being pooed on and a general smell)
Pros:

- amazing location, very scenic
- reserved bed / lounger everyday
- staff are very friendly
- ability to go to other nearby islands for dinner (we went to Bora Bora)

Cons:

- if you don’t like birds, be warned. There are hundreds of birds flying around at all times. You will end up being pooed on (we averaged 2x per day). As a result the general site has a lot of bird poo marks and you will need to wash your towel daily. If you aren’t under umbrella you’re at risk. This also results in a very “birdy” smell all around the resort.
- food was alright, not amazing.
- no water filter for residents, just bottle after bottle of water which feels very wasteful.
- a bit too quiet for our liking at night (there are only about 6 rooms, so it lacks atmosphere). 3 night stay max I’d say.
- breakfast quoted as included but coffee and water charged separately.

2026-04-09 via Nuitee
D
Diana couple co
9
Un lugar tranquilo y de conexión.
Pros:

El personal muy amable. El lugar es bonito y tranquilo, aunque hay excesivas aves por ser su habitat natural y lastimosamente la playa trasera a veces es sucia de plumas y otras cosas que sueltan las aves.

Cons:

Falta variedad en la carta y teniendo en cuenta que estando en la isla no hay mas opciones, los precios son bastante altos.
Pedimos varias veces que nos ayudaran con varias cosas en la habitación y el personal de mantenimiento nunca asistió.

2026-04-08 via Nuitee
J
Jimmy couple pe
10
Recomendadisimo
Pros:

Todo Super bien, valió la pena hacer una pedida de mano acá, el personal A1 en todo, el lugar muy bonito , la atención , comida y todo espectacular

2026-04-06 via Nuitee
R
RENATA MANHAES VIANA DE couple br
9
Inesquecível
Pros:

O hotel fica numa pequena ilha que é habitat de várias espécies de pássaros e isso deixa o local ainda mais encantador. O hotel é bom, mas o grande diferencial é o acolhimento, presteza e simpatia dos funcionários: Elias, Nelson, Willian, José, Iourleyde, Fabiane e todos os outros que agora não me recordo do nome. Eles merecem ser valorizados!
Ficamos lá 3 noites e hotel conseguiu atender um pedido especial que foi conhecer a comunidade da Isla Grande. Foram dias que ficarão na memoria pela conexão com a natureza e hospitalidade do povo colombiano.

Cons:

Apesar de haver a possibilidade de jantar no Bora, Bora, acho que seria interessante o hotel diversificar a menu do restaurante e colocar uns petiscos, mais opções de pratos com carne, saladas com frutas, castanhas e doces, já que ficamos o tempo todo fazendo todas as refeições nele.

2026-03-31 via Nuitee
A
Andrew couple au
8
A wonderful break on a lovely island
Pros:

We knew the birds were very polarising with other guests but we had no problems with being on an island which was a bird sanctuary. In fact, the birds simply added to the experience We had a very comfortable room, enjoyed the beach club facilities, loved the seclusion before and after the day trippers and the fact there were so few rooms to stay in, making it quite intimate The staff were very friendly and welcoming making our three day stay a pleasure.

Cons:

Two small things that we felt would have helped. First, it would have been good to have had some more (written) information about the island, particularly about the birds, but also simply meal times, use of beach facilities etc. Some of this was explained on arrival but with our poor Spanish, it was difficult to find out things.
Second, there was no outdoor fresh water shower to use. Appreciate that water is a limited resource on the island but would have been good on last day to have been able to swim up to departure then have a quick shower to get the salt water off.

2026-03-28 via Nuitee
A
Arias couple ec
10
2026-03-24 via Nuitee