B5 Boutique & Design Hotel - Adults Only

Hotels
9.2 (634 reviews)
Via F. Borromini 5 , Lugano , CH

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Heating
Lift / Elevator
Safety deposit box
Soundproof rooms
Facilities for disabled guests
Daily housekeeping
See all facilities

Review Highlights

Pros:
Clean and modern design
Friendly staff
Cons:
Complicated light switches
Breakfast variety on some days

Categories

Cleanliness
9.3
The rooms were described as very clean and well-maintained.
Service
9.8
Friendly and professional staff were noted across reviews, enhancing the overall experience.
Location
9.8
Conveniently located near the train station and city center.
Room Quality
9.3
Modern, clean, comfortable rooms with unique design.
Amenities
8.3
Certain amenities like the breakfast were praised but had some complaints about variety.
Value for Money
8.3
Standard quality for this hotel tier; some felt breakfast pricing was high.
Food and Beverage
9.3
Breakfast was consistently highlighted positively across multiple reviews.
Overall Experience
9.5
Many guests expressed a strong desire to return, indicating a high overall satisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 23:46

Property Description

Stylish Rooms with Exceptional Comfort and Design

Urban Oasis in Aussengenarten

Convenient Location with Ticino Card Benefits

Important information:

If you expect to arrive after 18:00, please inform the property in advance for instructions how to use the key box. You can use the Special Requests box when booking or contact the property. Please note that the city tax includes the Ticino Ticket. It offers free benefits and discounts in the Canton of Ticino, including free use of train and bus services. For more details, please contact the property directly.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

9.2
Based on 634 reviews
Cleanliness: 9.3
Service: 9.8
Location: 9.8
Room Quality: 9.3
Amenities: 8.3
Value for Money: 8.3
Food and Beverage: 9.3
Overall Experience: 9.5
M
Markus • couple • ch
10
Wir haben uns sehr wohl gefühlt.
Pros:

Sehr herzlicher Empfang. Sehr feines Frühstück. Stilvoll und originell eingerichtet. Ruhig dank guter Fenster.

2026-10-17 • via Nuitee
R
Reinhard • couple • at
10
Tolles, modernes Hotel in bester Lage mit sehr gutem Frühstück; empfehlenswert!
Pros:

Das Hotel hat unsere Erwartungen übertroffen; beste Lage, freundliches Personal, tolle Zimmer, super Frühstück. Hervorzuheben ist auch die unkomplizierte Buchung und Verwaltung über die Hotel-App und dass sämtliche Öffentliche Verkehrsmittel für die Dauer des Aufenthaltes gratis benutzt werden konnten.

2026-10-14 • via Nuitee
F
Frédéric • solo_traveller • ch
9
Pros:

Breakfast

2026-10-13 • via Nuitee
P
Peter Kadish • solo_traveller • lv
10
2026-10-13 • via Nuitee
A
Anke • solo_traveller • fr
9
2026-10-12 • via Nuitee
M
MING HAO • solo_traveller • sg
8
Great staff, comfortable stay and location
Pros:

Helpful and friendly staffs

Cons:

Small showering area with glass door hitting toilet bowl at times

2026-10-11 • via Nuitee
L
lapbun • couple • us
9
Worth to come back and recommend to others
Pros:

Location. Size generous. Clean and simple. Services are good.

Cons:

All are good

2026-10-11 • via Nuitee
F
Fronc-Anusiewicz • solo_traveller • ch
10
Pros:

Czysto, nowoczesnie, wygodne łóżka i komfortowe pokoje, bardzo dobre śniadanie, bardzo miły i pomocny personel , bardzo dobra lokalizacja- 5 min do dworca kolejowego

2026-10-11 • via Nuitee
F
Franziska • couple • ch
8
Modern, freundlich, zentral und trendy - ideal für mich und Wendy.
Pros:

Design, Atmosphäre, Frühstück, Personal, zentrale Lage, Bett, Dusche

Cons:

Da zentral auch laut (Strasse, Bahnhof, Baustelle); eher warm im Zimmer zum Schlafen (Oktober); alles übers Handy gesteuert ist etwas anstrengend.

2026-10-11 • via Nuitee
L
Lina • couple • ch
10
2026-10-08 • via Nuitee
J
Jim • solo_traveller • au
8
2026-10-08 • via Nuitee
M
MASATO • couple • jp
10
コスパ最高の絶対リピートしたい宿
Pros:

とにかく綺麗でインテリアも可愛くておしゃれでした

Cons:

特にありません。

2026-10-07 • via Nuitee
A
Andreas • solo_traveller • ch
9
2026-09-19 • via Nuitee
B
Bryony • couple • gb
8
2026-09-18 • via Nuitee
A
Anne • solo_traveller • us
9
Modern short stay hotel near train station
Pros:

The hotel was perfect for our 1 night stay. We arrived by train and the hotel was a short walk from the station. The staff member who greeted us was friendly and very helpful in telling us how to use the digital keys, and how to get to the town center. The room was clean with a wonderful shower with excellent water pressure. The bed had two side by side comforters and the mattress was very comfortable. The lake was a short walk down the hill. There was a room for bag storage near reception that we could access on our own so we were able to leave our bags there after checkout.

Cons:

There was a step in the room between the bedroom and bathroom made of concrete that was difficult to see at night. The lighting controls for the room were black and not illuminated so it was difficult to find the bathroom light switch in the middle of the night

2026-09-16 • via Nuitee
L
Lorenz • couple • ch
8
2026-09-14 • via Nuitee
E
Edilzar • couple • gt
5
Pros:

Seguridad

Cons:

Diseño, comfort.

2026-09-14 • via Nuitee
A
Andrea • solo_traveller • ch
8
2026-09-14 • via Nuitee
B
Bruno • solo_traveller • ch
9
2026-09-14 • via Nuitee
H
Håkan • couple • se
10
Lugn läcker miljö och perfekt läge vid stationen
Pros:

Läget, läckerheten och trevlig personal. Roligt att prova på annorlunda boende.

Cons:

Saknade svart te och TVn var svår att förstå sig på.

2026-09-13 • via Nuitee