AM Amakal Hotel & Park

Hotels
8.2 (41 reviews)
Avenida Oaxaca lote 1Manzana 12 sector I , Santa Cruz Huatulco , mx

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Guest education on local ecosystems and culture
Non-smoking rooms
Air conditioning
Swimming pool
Luggage storage
Express check-in/check-out
Safety deposit box
Tour desk
Massage services
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Large pool
Cons:
Cleanliness issues
Poor internet
No breakfast

Categories

Cleanliness
7.03
Multiple reviews mention issues with cleanliness, including dirty bathrooms and the presence of cockroaches.
Service
9.5
Generally positive feedback on service, with mentions of friendly staff.
Location
9.54
The hotel is well-located near restaurants and attractions.
Room Quality
7.99
Some reviews mention issues such as poor internet and air conditioning problems.
Amenities
8.52
The pool is mentioned positively, but there are some issues with other amenities.
Value for Money
7.98
Some guests feel that the cleanliness and services do not match expectations for a budget hotel.
Food and Beverage
6.53
No breakfast provided and concerns over dining arrangements during service times.
Overall Experience
8.5
A general feeling of disappointment due to cleanliness and dining issues, but positives in location and service.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 02:55

Property Description

Luxurious Hotel in Huatulco with Stunning Views

Outdoor Pool and Free Wi-Fi
Indulge in relaxation at our outdoor pool or stay connected with complimentary Wi-Fi in every room.

Balcony Views and Cable TV
Enjoy the picturesque views from your own private balcony and unwind with cable TV in your cozy room.

Convenient Tour Desk
Explore Huatulco with ease by getting all the necessary tour information from our 24-hour front desk.

Book your stay at Hotel Amakal Huatulco Oaxaca now for a memorable experience!

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children ages 1 and older are allowed.
    Children from 1 year old to 9 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Groups

    No special conditions apply for groups.

Location

Guest Reviews

8.2
Based on 41 reviews
Cleanliness: 7.03
Service: 9.5
Location: 9.54
Room Quality: 7.99
Amenities: 8.52
Value for Money: 7.98
Food and Beverage: 6.53
Overall Experience: 8.5
S
Sanchez • solo_traveller • mx
8
Pros:

La limpieza la atención y el espacio.

Cons:

La señal de Internet y el aire acondicionado

2026-05-17 • via Nuitee
E
Emilie • couple • ca
10
Eveything to enjoy!
Pros:

Pleasantly surprised by all the little positive details that make such a difference.

Rooms are spacious, comfortable. Beds are great, shower as well. Great channel options for TV.

The service is friendly.
Smiling and very helpful staff.

Nice pool area, clean pool.

Location is perfect. Lots of really good restaurants all around. We walked everywhere.

Great value for the price.
Highly recommend.
We were supposed to stay 1 night, extended for 3.

Will definitely stay there if we go back to Huatulco.

Gracias a ustedes por una estancia perfecta.

2026-04-18 • via Nuitee
J
José ivan • solo_traveller • mx
9
Pros:

La ubicación es muy buena las camas cómodas y el servicio super bien los empleados super amable y serviciales

Cons:

No sirve el wifi

2026-04-15 • via Nuitee
P
Paola Sarai • family_with_children • mx
8
2026-04-05 • via Nuitee
B
Brayan • family_with_children • mx
6
2026-04-04 • via Nuitee
M
Manuel • couple • mx
1
NO CREO MAS EN SU APLICACION
Pros:

PARA QUE LA ENCUESTA SI SABEN MUY BIEN QUE CANCELARON LA RESERVACION
DEBI DEMANDARLOS POR INCUMPLIMIENTO
SIMPLEMENTE NO SON CONFIABLES
YO YA NO CREO EN SU APLICACION

Cons:

Que me cancelaron la reservación hecha con un mes de antelación

2026-03-05 • via Nuitee
B
Brenda Noemi • couple • mx
9
Pros:

La ubicación es perfecta, muy cerca del centro

Cons:

Se escuchaban los carros de la avenida en la noche, pero todo bien

2026-03-04 • via Nuitee
V
Veronica • family_with_children • mx
9
Pros:

La alberca pequeña pero agradable unque el agua es ftia sirve para refrescrse da nun coffe break por la mañanas, buenas- calidad precio

Cons:

El internet fallaba mucho casi no tejia señal en mi habitaciin de ahi en fiera todo bien

2026-03-04 • via Nuitee
A
Alice • family_with_children • it
7
2026-03-01 • via Nuitee
L
Lucia Vanessa • family_with_children • mx
10
Pros:

La ubicación, no es tan alejada del centro

Cons:

No me permitieron la entrada hasta la 3:19 pm, aun estaban arreglando la habitación. Considero que ya se tiene un convenio con horarios de entradas y salidas.

2026-02-26 • via Nuitee
J
Jahaziel • family_with_children • mx
9
2026-02-14 • via Nuitee
A
Ana • family_with_children • mx
9
Pros:

La tranquilidad del lugar y el cafecito mañanero

Cons:

La falla en el wifi de las habitaciones del segundo piso

2026-02-13 • via Nuitee
D
Donna • couple • ca
8
Pros:

Location was close to downtown. The staff was very nice, the pool was clean, the bed was comfortable.

Cons:

Outside of the room noise from guests laye at night. The room was careworn, but comfortable.

2026-02-12 • via Nuitee
L
Leonardo • family_with_children • mx
9
Muy buen hotel precio accesible
Pros:

Si

Cons:

Las
Camas muy bajitas

2026-01-30 • via Nuitee
B
BENJAMIN • family_with_children • mx
9
Pros:

Todo excelente, muy buena ubicación, precio, personal me la pasé excelente, definitivamente volveré a hospedarme en Amakal!

Cons:

Solo una observación, la tarjeta de mi habitación, todos los días se desactivaba y no podía ingresar en la tarde,después que regresaba de la playa y tenía que bajar a recepción a que me la activaran.

2026-01-23 • via Nuitee
F
Francisco • family_with_children • mx
10
Pros:

La ubicacion y el personal atententos

Cons:

Todo bien

2026-01-22 • via Nuitee
Z
Zita Julia • family_with_children • mx
7
Pros:

Falta tener una mesa para el desayuno y mejor atención, no es correcto que realicen la limpieza en el momento que desayunamos organicen sus tiempos también como los tiempos de los empleados para desayunar que no se junten con los de los huéspedes. El hotel necesita cuidar que en tiempo de lluvias no entre agua a las habitaciones y secar el agua de los pasillos para evitar accidentes

Cons:

Las habitaciones tienen cucarachas es desagradable verlas en las paredes camas y muebles, se les informo a las personas encargadas y mencionaron que es normal porque en tiempo de lluvias salen, Necesitan fumigar

2026-01-19 • via Nuitee
A
alberto • family_with_children • mx
9
Pros:

Todo

Cons:

Clima

2026-01-19 • via Nuitee
P
Pao • couple • mx
7
🫠
Pros:

La atencion del personal muy buena, el cafecito y pan que te obsequiaan en la mañana esta muy bien, la ubicacion perfecta

Cons:

Los colchones son muy incomodos

2026-01-16 • via Nuitee
L
luna gonzalez • couple • mx
9
2026-01-07 • via Nuitee