Hotel Plaza Londres 77

Hotels
5.8 (171 reviews)
Londres 77 , Santiago , cl

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Room service
Heating
Family rooms
Pets allowed
Luggage storage
See all facilities

Review Highlights

Pros:
Good location
Clean bathrooms
Helpful staff in some cases
Cons:
Poor room quality
Unhelpful staff at times
Basic breakfast options
Heating issues

Categories

Cleanliness
4.88
The bathroom was clean and ample, but issues with room cleanliness were noted, such as poor towel quality.
Service
6.85
Mixed experiences; some staff were noted as efficient and helpful, but issues with certain staff's attitude were highlighted.
Location
8.39
Multiple reviews praised the excellent location, although concerns about safety were mentioned.
Room Quality
4.34
Rooms were described as outdated and uncomfortable with many complaints about quality.
Amenities
4.87
Limited amenities reported, with significant complaints about heating and no standard facilities.
Value for Money
5.33
Discrepancies in pricing noted, leading to a perception of poor value.
Food and Beverage
5.38
Breakfast is described as basic and repetitive, impacting overall satisfaction.
Overall Experience
6.35
Overall mixed experiences, with some positive aspects counterbalanced by many negatives.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-18 17:20

Property Description

Convenient Location
Hotel Plaza Londres 77, just 500 meters from Universidad de Chile metro station, offers easy access to explore Santiago.

Comfortable Accommodation
Guests can expect tranquil rooms with private bathrooms and cable TVs, ensuring a relaxing stay at Hotel Plaza Londres 77.

Exceptional Services
With 24-hour front desk assistance, room service, and laundry options available, Hotel Plaza Londres 77 caters to all guest needs seamlessly.

Ready to experience comfort and convenience in Santiago? Book your stay at Hotel Plaza Londres 77 now!

Important information:

Based on local tax laws, Chilean citizens (and foreigners staying more than 59 days in Chili) must pay an additional fee of 19%.
Please note that for tax exemption travelers must pay in US dollars and have to present the migration card they are given when they arrive to the country.
Foreign business travelers, who require a printed invoice, will also be charged the additional 19% regardless of the length of their stay in Chili.
This fee is not automatically calculated in the total costs for the reservation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

5.8
Based on 171 reviews
Cleanliness: 4.88
Service: 6.85
Location: 8.39
Room Quality: 4.34
Amenities: 4.87
Value for Money: 5.33
Food and Beverage: 5.38
Overall Experience: 6.35
J
Jarliene • family_with_children • br
8
2026-08-19 • via Nuitee
E
Eduardo • solo_traveller • cl
7
Sobrevalorado
Pros:

La ubicación

Cons:

Sin ventanas, ruidos molestos en el lobby hasta altas horas, desayuno pauperrimo. No respetan el precio de booking.

2026-08-16 • via Nuitee
C
carcamo muñoz • solo_traveller • cl
8
Pros:

Lugar cómodo y limpio con buena ubicación

Cons:

Un poco de frío y control no funcionaba

2026-08-10 • via Nuitee
O
Omar • family_with_children • cl
6
Agradable
2026-08-04 • via Nuitee
A
Anderson • extended_group • br
7
2026-07-25 • via Nuitee
J
Juan Gabriel • solo_traveller • ar
5
Pros:

La ubicacion

Cons:

No funcionaba la calefaccion

2026-07-24 • via Nuitee
R
Roberto • family_with_children • br
1
Ruas sujas, cheios de morador de rua e usuários de droga, perigoso, região muito ruim.
Pros:

O serviço de quarto limpa todos os dias o quarto.

Cons:

Não é 3 estrelas como classifica a booking, deve ser uma estrela no máximo. Deveria não constar que tem café da manhã, pois o que tem não é um café da manhã. Pão, ovo frito FRIO, o café vc mesmo prepara com água quente e café solúvel. Nós só tomamos café um dia e depois saíamos para a rua para o desjejum fora do hotel. Tirem a informação de quem tem o café da manhã, isso é enganoso.

2026-07-16 • via Nuitee
J
JUAN CARLOS • couple • cl
6
Mas o menos
Pros:

La habitación era grande

Cons:

el precio acorde con la habitacion, el desayuno

2026-07-14 • via Nuitee
S
Suazo • solo_traveller • cl
10
Pros:

El lugar, la atención , todo muy ordenado , limpio, seguro

Cons:

Nada

2026-07-13 • via Nuitee
S
Salas • couple • ar
10
Excelente lugar calidad/precio con excelente personal y ubicación para conocer el centro de Santiago
Pros:

La arquitectura y la decoración de la habitación, todo estaba justo como se necesitaba. Estaba excelente distribuido el comedor también para que cada huésped desayune tranquilo.

Cons:

Me gustó todo, no puedo quejarme.

2026-07-13 • via Nuitee
D
Danilo • solo_traveller • nz
1
2026-07-12 • via Nuitee
P
PedroMirallas • solo_traveller • ar
6
Pros:

La ubicacion

Cons:

No tiene ascensor, la calefacción no funcionaba, el desayuno muy pobre, edificio muy antiguo y descuidado

2026-06-25 • via Nuitee
F
fernando ogando • extended_group • ar
7
Pros:

Buen desayuno. Buena Ubicación

Cons:

No funcionaba la calefacción

2026-06-23 • via Nuitee
S
Silvia Rivas • solo_traveller • cl
9
Pros:

La atención recibida por Sarai una de las recepcionistas ella muy empatica.

Cons:

Falta tener pan tostado en el desayuno cuando uno regresa del exterior el tostador nacional una marraqueta tostada.

2026-06-22 • via Nuitee
T
tatiana • couple • cl
9
2026-06-22 • via Nuitee
D
Danilo • solo_traveller • nz
1
Pros:

Nothing

Cons:

Unfortunately, this was the worst accommodation we stayed at during our trip.

When we arrived, we were surprised to learn that we had to pay an additional 19% unless we paid in cash with US dollars. This extra charge was not expected and left a bad first impression.

Once we got to our rooms, neither of the air conditioners was working properly. The beds were uncomfortable, making it difficult to get a good night's sleep. The bathrooms were very small and not clean, and the showers were also disappointing.

The breakfast was another letdown. The quality and selection were poor and did not meet our expectations at all.

Overall, we would not recommend staying here. Between the unexpected extra charges, poor room conditions, lack of cleanliness, and disappointing breakfast, this was by far the worst accommodation experience of our trip.

2026-06-19 • via Nuitee
G
Guerrero • extended_group • mx
6
Estancia ad hoc para un viaje corto
Pros:

Me gustó que se encontraba céntrico y cercano a una estación del metro de Santiago, aunque los alrededores se veían un poco solos y había algunos homeless. Me encantó que tuvieran como anfitrión a un gato blanco con cejas muy grande y hermoso, denominado Tom, muy amigable como el resto de los empleados del hotel.

Cons:

Comienza la temporada de frío y la habitación estaba fría, sentí frío durante la noche a pesar de que las cobijas eran acogedoras, el agua de la ducha tardaba como dos minutos en salir a una buena temperatura, el desayuno, me pareció un poco precario.

2026-06-15 • via Nuitee
N
Nicole • couple • cl
6
No cumplió plenamente las expectativas
Pros:

La ubicación es muy central y tienes acceso a muchos lugares distintos de Santiago, el desayuno al igual es bien completo, es auto atención y el último día nos dejaban el equipaje en custodia sin costo adicional

Cons:

La habitación de la aplicación no correspondía a la habitación asignada, por lo que te generas otras expectativas. Algún personal y las personas alojadas eran ruidosos y la habitación no aislaba los ruidos externos. El último día había un pequeño que hacía mucho ruido e intentaba entrar en la habitación, fue incomodo para nosotros.

2026-06-15 • via Nuitee
J
Jessica • solo_traveller • pe
10
2026-06-14 • via Nuitee
R
Rivera • solo_traveller • cl
10
Pros:

Cumplió mis expectativas ya que me queda cerca del lugar donde tenia que asistir. Eso consideraba más seguridad

2026-06-11 • via Nuitee