BERG & BERG Hotel - Kerns Self-Check-in

Hotels
8.7 (1464 reviews)
18 Dorfstrasse , Kerns , ch

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Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Restaurant
Heating
Terrace
Family rooms
Pets allowed
See all facilities

Review Highlights

Pros:
Clean and cozy hotel
Friendly staff
Good restaurant
Cons:
Issues with check-in process
Some cleanliness concerns
Room sizes varied significantly

Categories

Cleanliness
8.19
Mixed reviews regarding cleanliness; some mentioned unclean drinking glasses.
Service
9.16
Positive sentiments about service, particularly check-in assistance.
Location
8.7
Good location close to main attractions, though some concerns about parking.
Room Quality
8.15
Rooms received mixed reviews; some praised size while others noted smallness.
Amenities
9.18
Amenities like heated toilet and coffee pods received positive feedback.
Value for Money
8.64
Overall perceived as a good value for the price.
Food and Beverage
8.69
The restaurant was positively mentioned for pizza and pasta.
Overall Experience
8.86
Overall sentiment is positive, reflecting a desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 23:20

Property Description

Mountain Views and Free Bikes
Enjoy stunning mountain views and explore the surroundings with complimentary bikes provided by Berg & Berg Hotel und Apartments.

Delicious Dining Options
Indulge in buffet and à la carte breakfast options, featuring warm dishes and local specialties, at the on-site restaurant. Fresh pastries and a coffee shop add to the culinary experience.

Family-Friendly Amenities
With family rooms, an indoor play area, and activities like skiing and cycling nearby, this hotel is perfect for a family getaway.

Book now at Berg & Berg Hotel und Apartments - Kerns and experience a memorable stay surrounded by nature and heritage.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8.7
Based on 1464 reviews
Cleanliness: 8.19
Service: 9.16
Location: 8.7
Room Quality: 8.15
Amenities: 9.18
Value for Money: 8.64
Food and Beverage: 8.69
Overall Experience: 8.86
G
Georgios • family_with_children • cy
10
Το συστήνω ανεπιφύλακτα
Pros:

Πολύ ωραίο ξενοδοχείο 15 λεπτά από την Λουκέρνη. Έχει όλες τις ανέσεις.

Cons:

Ολα ήταν υπέροχα

2026-06-27 • via Nuitee
M
MARKO • family_with_children • hr
9
2026-06-27 • via Nuitee
T
Thomas • solo_traveller • de
9
Pros:

Einfacher Self Check-in und Out

2026-06-26 • via Nuitee
L
Linyan • couple • nl
5
Disappointed, bad value for money
Pros:

Location is good. But that’s maybe the only positive.

Cons:

It says free parking but when we arrived there’s no free parking left and we were told to just park at paid street parking at our own risk. So it is false advertisement if you say “free parking” at the hotel. You should instead say” if available, maybe free parking”. The staff on the phone has 0 idea of the hotel, they don’t know where are the parking, or if there is a fridge in the room. (They told us no fridge, but there is a fridge) They seem like that they have never ever been to this location.
It is heatwave this week, and the room is over 30+ degree. There is no way to cool it down.
Some little details of the room: shower head broken, drain broken, no chair, no hanger, no place to put your things at all. The bedding is cheap, for what the price is charging for.

Very disappointing, I don’t know how this place could be rated high.

2026-06-26 • via Nuitee
I
Ilaria • couple • ch
10
2026-06-26 • via Nuitee
C
Cilla • couple • ch
10
2026-06-26 • via Nuitee
G
György • extended_group • hu
9
.
Pros:

.

Cons:

.

2026-06-25 • via Nuitee
R
Ritesh Ranjan • extended_group • in
9
2026-06-25 • via Nuitee
L
Luis María • family_with_children • es
8
2026-06-25 • via Nuitee
C
changfeng • solo_traveller • fr
8
2026-06-25 • via Nuitee
S
SALEM • family_with_children • qa
10
2026-06-24 • via Nuitee
D
Davor • family_with_children • hr
8
Pros:

Velike prostrane apartmani, cisto

Cons:

Buka sa ulice, nema klima uredaj, crkva oreko puta zvoni svakih 15min do 22h, sve u svemu prebucno

2026-06-24 • via Nuitee
V
Vladyslav • couple • ua
10
2026-06-22 • via Nuitee
D
Detelina • solo_traveller • bg
10
Pros:

Extremely luxurious and well-equipped apartment, exceeded my expectations! Easy and convenient self check in and check out process.

2026-06-22 • via Nuitee
T
Tanya • couple • ch
10
Waren nur 1 Nacht dort. Sehr angenehm
Pros:

Sehr gut

Cons:

Es hat leider im Bad zu wenig ablage fläche .

2026-06-22 • via Nuitee
P
Purificacion • extended_group • es
10
Moderno y céntrico
Pros:

Instalaciones modernas, bien ubicado y muy confortable

2026-06-22 • via Nuitee
Y
Yaoyi • couple • us
10
Exceptional
2026-06-20 • via Nuitee
R
Roman • solo_traveller • ch
6
Pros:

Self-checkin, sauber

Cons:

Sehr klein, kein Kühlschrank & Klimaanlage. So klein, nicht einmal ein Stuhl zum Sitzen.
Nastuchbox leer, Wasserflasche stank und hatte einen Schimmelrand.

2026-06-20 • via Nuitee
G
Guus • couple • nl
5
Omgeving prachtig, maaar onpersoonlijk modern en ergerlijk internethotel. Duur.
Pros:

bed (maar zonder extra kussens)

Cons:

Lift was defect, maar werd gerepareerd. Aanvankelijk geen wifi, pas na drie maal bellen en wachten werd er kennelijk ergens op afstand een router ingeschakeld. Kookplaat werkte niet. Magnetron in feite onbruikbaar (geen gebruiksaanwijzing). Zeer summier keukengerei. In de badkamer geen mogelijkheid om je toiletspullen ergens neer te zetten. Wel een belachelijk automatisch openende en verwarmde toiletbril.
Kerk tegenover met zeer luid en langdurig luidende klokken (zaterdagmiddag) en klok elk kwartier. Dus ramen dichthouden (dat was effectief).
Garage (voor fietsen) kanteldeur niet afsluitbaar (kapot).

2026-06-20 • via Nuitee
E
Esmeé • couple • nl
10
Modern, luxe en prachtig uitzicht
Pros:

Modern, voorzien van alle gemakken en schoon.

Cons:

Niets. Alles was top.

2026-06-19 • via Nuitee