Extended Stay America Suites - San Jose - Edenvale - North

Hotels
•
Extended Stay America Suites
5.6 (461 reviews)
6199 San Ignacio Avenue , San Jose , us

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Parking
Non-smoking rooms
Air conditioning
Family rooms
Pets allowed
Facilities for disabled guests
Non-smoking throughout
Staff adhere to local safety protocols
Guest rooms disinfected between stays
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Cons:
Dirty rooms
Poor maintenance
Bad service management

Categories

Cleanliness
2.93
The hotel was reported as dirty, with mentions of cockroaches and unsanitary conditions.
Service
8.4
Staff members were frequently mentioned as friendly and helpful despite some negative experiences.
Location
6.94
Location was generally liked, with comments indicating it was convenient.
Room Quality
4.89
Rooms were often described as in poor condition or unsatisfactory.
Amenities
4.92
Amenities were lacking, with issues like a broken elevator and missing breakfast.
Value for Money
5.88
Some guests felt they got what they paid for, but there were significant complaints about cleanliness.
Food and Beverage
6.93
Breakfast offerings seemed inadequate to many guests, though some did not partake.
Overall Experience
3.9
Overall satisfaction was low due to cleanliness and lack of service integrity.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 05:31

Property Description

Convenient Extended Stay Accommodations
Located in San Jose, the Extended Stay America - San Jose - Edenvale - North is tailored for longer stays, boasting kitchenette-equipped rooms. Enjoy free WiFi, a 24-hour front desk, and a complimentary grab-and-go breakfast.

Fully Equipped Kitchenettes
Each room features a stove-top, microwave, and fridge for your convenience. Additionally, make use of laundry facilities, ironing amenities, and plush bedding with extra pillows.

Ideal Location and Complimentary Parking
Situated near IBM Almaden, Hitachi/Western Digital, and the San Jose Convention Center, our property offers free onsite parking. Book now for a comfortable extended stay experience.

Important information:

Please note that housekeeping service is offered every 14 days. For stays of 14 nights or longer, the provided weekly cleaning service includes dusting, vacuuming, emptying the trash, cleaning the bathroom, cleaning the kitchen, and more.
Fresh towels and linen can be exchanged at the front desk at any time.
Daily housekeeping services are available for an additional fee.
A valid credit card is required at check-in for payment; cash is not accepted.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

5.6
Based on 461 reviews
Cleanliness: 2.93
Service: 8.4
Location: 6.94
Room Quality: 4.89
Amenities: 4.92
Value for Money: 5.88
Food and Beverage: 6.93
Overall Experience: 3.9
J
JORGE • solo_traveller • us
6
Cons:

Bathroom smells like paint no curtains on the shower TV was awful

2026-06-05 • via Nuitee
N
Nancy • couple • us
4
Needs renovating!
Pros:

The location worked well for us. The bed was actually very comfortable

Cons:

The ENTIRE hotel needs to be renovated! Our room/kitchen area was old and dirty. Spider webs on the windows. We didn’t need to cook during our stay but the little stove top looked like it would have burned the whole room down if we did!

2026-06-02 • via Nuitee
M
María • couple • us
5
👍
Pros:

La ubicación

Cons:

El pasillo olía muy feo mucho pelo de perro y también mucho ruido personas tomando

2026-05-30 • via Nuitee
S
Satoshi • solo_traveller • jp
8
2026-05-27 • via Nuitee
R
Ryota • extended_group • jp
5
2026-05-26 • via Nuitee
G
Gomez • solo_traveller • us
10
Pros:

Everything

Cons:

Did not have clean dishes had to wait

2026-05-17 • via Nuitee
V
V • solo_traveller • us
10
Pros:

Staff, very friendly and at the same time professional.

2026-05-16 • via Nuitee
T
Tarikonda • extended_group • us
7
None
Pros:

Room: decent enough space
Breakfast: Not adequate. For this rental it should offer better breakfast options, like boiled egg, juice, water, breads, jam, toaster, fruits etc.
Changes to the reservation through third party apps is not honored by this hotel. My reservation change to the checkout date to 8May from 10May was not accepted by the administrator and are NOT ready to listen and help to understand.
Issues reported are not attended on priority.
Drinking water also not available in this hotel.

Cons:

Complementary drinking water
Decent breakfast
Third party reservations change flexibility is required

2026-05-12 • via Nuitee
C
Christina • family_with_children • us
6
Cons:

Breakfast was trash couldn’t swim in the pool because they put us in the wrong building and some dude passed out in the lobby. The people that worked the front desk didn’t know anything.

2026-05-09 • via Nuitee
M
Massimo • family_with_children • it
2
Cons:

Puzzava di canni e non ti fanno mai le pulizie

2026-05-08 • via Nuitee
L
Leslie • solo_traveller • us
1
Pros:

Absolutely nothing, walked in to the room and it smelled liked dog piss. All the kitchen cabinet doors were open all the desser drawers were pulled open. There were no plates, cups, utensils, pots or pans. Apparently you have to go down to the front t desk and afford them and when we did nothing was available. From the smell of the room the lingers in the onto the bedding and the sheets smelled. The bathroom sink was clogged. The microwave door didn't open.

Cons:

I didn't like the fact that there are homeless people living in the back of the parking lot and apparently one got into the building and at 6 am in the morning the pulled the fire alarm.
I wish I took pictures. I've stayed at an extended Stay America down in Santa Barbara, never a problem this was horrible.

2026-05-07 • via Nuitee
Y
Yen • couple • us
9
Great service
Pros:

Great

Cons:

None

2026-05-06 • via Nuitee
O
Olando • solo_traveller • us
8
2026-05-05 • via Nuitee
K
Kevin • couple • us
10
Pros:

Location

Cons:

None

2026-05-04 • via Nuitee
P
Peter • couple • us
10
2026-05-01 • via Nuitee
P
Peter • couple • us
10
2026-05-01 • via Nuitee
H
Hodward • couple • us
10
2026-04-28 • via Nuitee
J
Jose • couple • us
1
2026-04-25 • via Nuitee
G
Gomez • solo_traveller • us
8
2026-04-20 • via Nuitee
L
Lopez • couple • us
8
2026-04-18 • via Nuitee