Sterling Inn & Spa

Hotels
9.2 (3155 reviews)
5195 Magdalen Street , Niagara Falls , ca

Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Friendly staff
Spacious rooms
Complimentary breakfast
Cons:
Outdated room features
Cleanliness issues noted

Categories

Cleanliness
8.38
Some reviewers mentioned issues with cleanliness in the rooms, particularly the shower glass.
Service
9.85
Many reviews praised the staff for being friendly and helpful.
Location
9.39
The hotel is conveniently located near attractions, which many guests appreciated.
Room Quality
8.34
Some rooms were noted as outdated, although others were spacious and comfortable.
Amenities
9.37
Reviewers enjoyed the breakfast service and the presence of fireplaces.
Value for Money
9.33
Guests found the pricing fair, especially with complimentary breakfast included.
Food and Beverage
9.38
The breakfast received consistent praise for quality and service.
Overall Experience
9.55
Many guests expressed a desire to return, indicating a positive overall experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 02:35

Property Description

Luxurious Spa Experience
Indulge in relaxation with our 2-person spa bath or in-shower steam unit in every room.

Gourmet Dining at AG Restaurant
Savor delectable dishes at our on-site restaurant, AG, offering a culinary experience like no other.

Convenient Location
Located less than a mile from the iconic Maid of the Mist Niagara Falls boat tour, Sterling Inn & Spa offers easy access to nearby attractions like Casino Niagara and Marineland.

Experience luxury and convenience at Sterling Inn & Spa. Book your stay now for an unforgettable getaway.

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs CAD 18 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

9.2
Based on 3155 reviews
Cleanliness: 8.38
Service: 9.85
Location: 9.39
Room Quality: 8.34
Amenities: 9.37
Value for Money: 9.33
Food and Beverage: 9.38
Overall Experience: 9.55
A
Afkhami couple ca
10
2026-07-24 via Nuitee
A
Alexis family_with_children fr
10
Un bon point de chute pour aller voir les chutes
Pros:

Chambre spacieuse et excellente literie. Personnel très accueillant

2026-07-24 via Nuitee
Y
Youness solo_traveller fr
7
2026-07-24 via Nuitee
A
Alex solo_traveller ca
9
2026-07-24 via Nuitee
N
Nick couple us
10
Friendly, clean, and comfortable. One of the best places I’ve ever stayed.
Pros:

Friendly staff, spacious room, everything was super clean, and the bed was very comfortable. The free breakfast brought to the room was also very nice. Overall one of the best places I’ve ever stayed.

2026-07-23 via Nuitee
Y
Young couple ca
10
2026-07-23 via Nuitee
N
Natasha solo_traveller ca
10
2026-07-22 via Nuitee
M
Mamajean19 solo_traveller us
9
Pros:

Loved the breakfast in bed, the huge room, steam shower. Our requests were taken care of immediately.

Cons:

Beds a little hard but still slept good. Nothing really.

2026-07-22 via Nuitee
M
Mahender family_with_children nl
9
2026-07-22 via Nuitee
M
Marko solo_traveller hr
10
2026-07-22 via Nuitee
B
Byong-Ho couple ca
9
2026-07-21 via Nuitee
D
Daniel couple ca
9
comfortable, clean, accommodating and over and beyond
Pros:

This place is a literal hidden gem. It’s right in downtown off of cliffton hill and walking distance from everything. The rooms are very home like and comfortable and the showers are amazing. Your paying cheaper here then at any of the generic hotels which give you nothing.

Cons:

I don’t like sharing this gem with others hahaha

2026-07-21 via Nuitee
S
Sonja Johanna couple at
7
Near the falls and good sized rooms
Pros:

It was close to NiagaraFalls. The room was large and had a jacuzzi.

Cons:

Breakfast very basic , not freshly made , served to your room. Evening meal was expensive and very small in size- disappointing, as the course itself was tasty and of good quality. I believe the hotel is trying to safe money

2026-07-21 via Nuitee
M
Mauricio couple cl
9
Muy buena estancia
Pros:

Las piezas el desayuno a la pieza

Cons:

La ubicacion esta cerca del centro pero no tanto de las cararatas

2026-07-21 via Nuitee
J
Joshua solo_traveller ca
10
Pros:

Everything

Cons:

Nothing

2026-07-20 via Nuitee
D
david solo_traveller ca
10
Pros:

Everything was great . Location, staff, beds, pillows,breakfast in bed included, very clean and massive room, and to top it off a beauty of a steam shower. Absolutely no complaints!!

2026-07-20 via Nuitee
J
James Whitehead solo_traveller us
6
Pros:

Steam shower was superb. The room was nice in size, comforts, and location. night's.
Cappuccino machine in the lobby was nice, available 24 hours.

Cons:

Ac ran the entire time, even after the room was cooled, and we turned the thermostat up. The lights for the raised floor randomly came on during the night. Both these kept waking me up, making for a restless night.
The room had no microwave. So we had no way to heat up the coffee from breakfast in bed. It needed to be heated because we had to make it in the roaster. If you don't wait at least 8 to 10 minutes, the coffee is so weak it tastes like water. So we either drank weak, warm coffee or luke warm medium coffee.
We also ordered the extra pastries for breakfast. Menu said blueberry muffins - we got chocolate chip, and for the yogurt something filled pastry - we got raspberry. Not what we ordered or wanted.
Room also needs a table. We don't eat in bed, so all we had to use was an end table to set our tray on for breakfast.
We will probably not stay here again.

2026-07-19 via Nuitee
A
andrew couple gb
7
Perfect spot with excellent restaurant for foodies who want to walk to the falls
Pros:

A mixed bag of a place. Very very friendly & welcoming team running the place. Unexpected high class and excellent restaurant. Easy access to get to the falls (& plenty of parking spaces although we did not have a car). Huge in-room jacuzzi. Breakfast delivered to room…

Cons:

Location was horrid but that reflects the city of Niagara, it’s just not pretty (the falls, by contrast, are magnificent); weird ‘all in one’ open plan room with no separation of the bathing and washing area; no sleeping in - breakfast deliverer rapped on the door at 8 am until you got up to get it; breakfast insubstantial (what was delivered was very good).

2026-07-19 via Nuitee
M
Marilyn couple us
10
Pros:

Love it

Cons:

Great

2026-07-18 via Nuitee
B
Bhupinder solo_traveller ca
9
2026-07-18 via Nuitee