Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Swimming pool
Restaurant
Heating
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Excellent views
Delicious food
Cons:
Door maintenance issue

Categories

Cleanliness
8.09
Some concerns about maintenance as a door did not close properly.
Service
9.06
Staff were friendly and accommodating, providing a welcoming atmosphere.
Location
9.1
Great location for nature, with beautiful views and access to hiking.
Room Quality
9.05
Rooms are new and well-furnished with excellent beds and amenities.
Amenities
8.58
The pool has excellent views and was well-maintained.
Value for Money
8.54
Good overall value, especially in light of location and service quality.
Food and Beverage
9.09
Breakfast and coffee were exceptional according to reviews.
Overall Experience
8.86
Overall, a very pleasant stay with minor issues that didn't overshadow the positives.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-05 08:04

Property Description

Mountain Views and Indoor Pool
Step Inn - Kazbegi offers stunning mountain views from each room and provides access to an indoor pool for relaxation and leisure.

Elegant Rooms with Balconies
Experience luxury in every detail with rooms that feature balconies, private bathrooms with free toiletries, and modern amenities like flat-screen TVs and hairdryers.

Ideal Location for Outdoor Enthusiasts
Located in Stepantsminda, guests at Step Inn - Kazbegi can easily indulge in outdoor activities like skiing, making it a perfect choice for adventure seekers.

Book now to experience the perfect blend of luxury and adventure at Step Inn - Kazbegi!

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8.8
Based on 939 reviews
Cleanliness: 8.09
Service: 9.06
Location: 9.1
Room Quality: 9.05
Amenities: 8.58
Value for Money: 8.54
Food and Beverage: 9.09
Overall Experience: 8.86
A
Artem • solo_traveller • ru
10
2026-06-20 • via Nuitee
T
Temo • solo_traveller • ge
10
2026-06-18 • via Nuitee
Z
Zainab • family_with_children • bh
9
Amazing location!
Pros:

Good location, rooms are modern & hotel amenities are great. Staff are amazing & very friendly. Amazing area!

Cons:

The breakfast (additional) lacked good variety, but had basics like pancakes, bread, cheese & cereal.

2026-06-15 • via Nuitee
M
MARYIA • couple • pl
9
2026-06-14 • via Nuitee
O
Ornit • extended_group • il
9
מקסים וקטן עם מסעדה נהדרת
Pros:

מלון בוטיק מקסים

Cons:

הכל היה מצויין

2026-06-14 • via Nuitee
E
elitzur • couple • il
1
2026-06-13 • via Nuitee
A
Angelika • couple • pl
9
2026-06-09 • via Nuitee
M
Moayad • solo_traveller • de
1
2026-06-09 • via Nuitee
D
Dikla • solo_traveller • il
9
2026-06-09 • via Nuitee
E
Ekaterina • couple • ru
9
2026-06-08 • via Nuitee
E
ELAD • couple • il
10
Great hotel, priceless staff.
Pros:

We just returned from a vacation in amazing Georgia, and I wanted to praise the hotel. Our stay was absolutely excellent! The room was very spacious with a spectacular view, and the breakfast was wonderful, featuring everything you could possibly need.
But above all, the hotel staff—led by the wonderful Luka and Sophie—were incredible. Not only were they welcoming and ready to answer any question, but they also went completely out of their way to assist us during a challenging personal situation in a foreign country.
They made us feel right at home, and we truly made new friends. We will definitely be back! ❤️

Cons:

Nothing

2026-06-08 • via Nuitee
T
Thilo • couple • de
1
Hotel with great potential, but management prefers fight threats over solutions
Pros:

Makes a very good first impression (nice rooms) and we got treated well on our first day. We are still not sure why this took a turn later on. See negative review below.

We cannot recommend this hotel!

Cons:

There was an issue with another guest in the spa area, to which the hotel staff responded inappropriately. To anticipate the hotel’s reply, I want to emphasize that this was NOT about the other guest loudly making a video call (!) in the pool.

The hotel staff thought the best solution was to initiate a confrontation while other guests were in the same room. After the guest's threat to step outside and fight (he even hit the wall with his fist), I urged the listening restaurant manager who initiated the situation to ask the guest to leave, which he refused on the spot. The threatening guest continued to be served at the bar, while my companion and I could no longer remain in the breakfast room as we DID NOT FEEL SAFE.
During the subsequent attempts to clarify things with the hotel staff, we were constantly interrupted, which is why no satisfactory solution could be found. Finally, the general manager rushed over, who let me finish my sentence just as little. Therefore, the team still thinks the conflict was about a phone call, instead of the explicit threat. What a shame!

Note:
Additionally, people vape in the spa area. It’s not for everyone. They will also jump in the water in their cotton underwear without showering. Unhygienic!

2026-06-06 • via Nuitee
M
Manisha • family_with_children • gb
9
2026-06-06 • via Nuitee
J
Jörg • couple • de
8
Für Kazbegi eine gute Unterkunft
Pros:

Sehr schöner Blick, schön eingerichtet

Cons:

Zum Teil undichte Stellen mit Wassereimern. Frühstück wenig Abwechslung.

2026-06-05 • via Nuitee
R
RAVIT • solo_traveller • il
9
2026-06-05 • via Nuitee
Максим • solo_traveller • ua
8
Cons:

Пару раз не было воды

2026-06-05 • via Nuitee
F
Friederike • extended_group • de
8
Pros:

Die Lage ist einzigartig, der Blick aus dem Fenster, unmittelbar auf die Kirche gegenüber ein Traum! Das Frühstück war wirklich gut , auch das Abendessen ordentlich, das Personal sehr nett und zuvorkommend .

Cons:

Das Schwimmbad war nicht besonders, zu klein und nicht sehr einladend. Es hat stark geregnet in den Tagen und an einigen Stellen hat es in das Gebäude geregnet, auch ein Schlafzimmer wurde etwas feucht

2026-06-05 • via Nuitee
S
sara • solo_traveller • ae
8
Good place, 7/10
Pros:

The location is good view. A bit of a walk up the mointain? But since u r there that shudnt be a problem. There is a store where the hill startsm that helped. We got a family room which was newer.
The heated pool was gr8 fun for the kids.

Cons:

The sofa bed was quite painful to sleep in so we just put the mattress on the floor, which helped.
There r some huts just infront, so they do block the view partially.

2026-06-03 • via Nuitee
A
Ana María • couple • es
10
2026-06-02 • via Nuitee
D
David • extended_group • cz
9
2026-06-02 • via Nuitee