voco Stockholm - Kista by IHG

Hotels
Voco
8.4 (1965 reviews)
39 Torshamnsgatan , Stockholm , se

Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Fitness center
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Friendly staff
Clean and spacious rooms
Cons:
Limited restaurant options
Several amenities were not functional

Categories

Cleanliness
8.25
Multiple mentions of needing better maintenance, including a sauna and slow drains.
Service
9.25
Staff were described as friendly, though some complaints were noted about reception.
Location
8.55
Convenient for some but limited nearby dining options.
Room Quality
8.75
Rooms were clean and spacious, but there were maintenance issues.
Amenities
8.25
Limited restaurant options and some amenities out of order.
Value for Money
7.75
Guests felt it didn't meet expectations for the price.
Food and Beverage
7.25
Limited menu options and no alcohol served on New Year's Eve.
Overall Experience
9.15
Overall a decent experience, with significant areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 06:42

Property Description

Luxurious Accommodation: Experience 4-star luxury just 6.9 km from Friends Arena at voco Stockholm - Kista, an IHG Hotel.

Wellness and Recreation: Unwind at the on-site spa and wellness centre with an indoor pool, fitness centre, sauna, and terrace.

Delightful Dining: Enjoy a choice of buffet or à la carte breakfast options during your stay.

To elevate your Stockholm experience, book your stay at voco Stockholm - Kista now!

Important information:

Spa & Wellness Policy

Children are welcome in the spa from 09:00 to 17:00 only. Guests 15 years old and under must be accompanied at all times by an adult (18+), who is fully responsible for their safety, behavior, and well-being.

Guests booked in eligible room categories receive 1.5 hours of complimentary spa access per night. Advance reservations are required via our hotel website, and availability is limited. Complimentary access is valid from 3:00 PM on the day of arrival until 12:00 PM on the day of departure, with one visit permitted per night.

Access outside these hours, or for guests without spa inclusion in their room rate, is available at an additional charge.

Hotel Policy

A pre-authorization will be taken on your credit card at check-in.

Due to a recent change in restaurant ownership at voco Stockholm Kista, our restaurant is currently operating with a limited menu selection.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 10 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an available extra bed.
    People 13 years old and over stay for SEK 175 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Parking

    Public parking is possible on site (reservation is not needed) and costs SEK 138 per day.

Location

Guest Reviews

8.4
Based on 1965 reviews
Cleanliness: 8.25
Service: 9.25
Location: 8.55
Room Quality: 8.75
Amenities: 8.25
Value for Money: 7.75
Food and Beverage: 7.25
Overall Experience: 9.15
R
roberto solo_traveller se
8
2026-07-25 via Nuitee
W
Weyns solo_traveller be
5
2026-07-25 via Nuitee
G
Gebreab couple no
9
2026-07-25 via Nuitee
M
Melina couple se
10
2026-07-25 via Nuitee
S
Soklen family_with_children se
9
2026-07-24 via Nuitee
S
Siiri-Viola solo_traveller fi
9
2026-07-23 via Nuitee
D
Danial extended_group no
10
Helt topp👍
Pros:

Absolutt alt !

Cons:

At jeg måtte betale 200kr ekstra for enkelte senger selv om jeg bestilte 2 rom, et rom med dobbelt seng og et med to enkelte senger. Jeg fikk beskjed etter betaling at rommet med to enkelte senger er ikke tilgjengelig men med ekstra betaling ble den ledig. Personalet mente at i en standard rom er det ikke garantert. Vi måtte ha ene rommet med to enkelte senger. Uansett takk for at det ordner seg👍

2026-07-23 via Nuitee
S
Stephen couple au
10
2026-07-23 via Nuitee
U
UIams family_with_children lv
8
Everything good.
Pros:

Everything was clean and great.

Cons:

The thing is that if you arrive with kids it is not possible to stay in the pool because kids' time ends at 17:00 and everything is fully booked.

2026-07-23 via Nuitee
V
Vanessa solo_traveller se
9
2026-07-22 via Nuitee
R
Rossana extended_group ch
9
2026-07-22 via Nuitee
W
wael solo_traveller gb
9
2026-07-22 via Nuitee
B
Bahaa Dhela couple se
10
2026-07-21 via Nuitee
Q
Qiong solo_traveller de
7
2026-07-21 via Nuitee
D
danial family_with_children se
9
2026-07-21 via Nuitee
Z
Zafarani extended_group sa
10
إقامة جميلة
Pros:

فندق جميل ومساحة الغرف واسعة ، والنظافة جيدة

Cons:

لا شيء

2026-07-21 via Nuitee
Z
Zafarani extended_group sa
10
إقامة جميلة
Pros:

مساحة الغرف ممتازة ، والنظافة جيدة ، الإفطار متنوع ، وأخص بالشكر الأخ مايكل ما قصر معانا في التنظيم وتجهيز الغرف ، كل الشكر لجميع العاملين .

Cons:

لا شيء

2026-07-21 via Nuitee
C
Christina extended_group se
6
Pros:

Hotellet var fräscht, rummet var bra och frukosten var mycket bra.

Tyvärr förstördes vistelsen av en märklig och väldigt dålig incheckningspolicy där alla som skulle bo i rummet måste legitimera sig. Jag har bott på omkring 50 hotell i Sverige och normalt räcker det att personen som gjort bokningen visar legitimation.

Jag fick leta fram mitt körkort, som tur var hade jag det med mig – annars hade vi enligt receptionen inte fått checka in alls. Receptionisten var dessutom otrevlig och saknade förståelse för situationen.

På grund av den märkliga policyn och det dåliga bemötandet rekommenderar jag inte denna hotellkedja. Det finns betydligt bättre alternativ i Sverige, exempelvis Radisson, Elite Hotels, Scandic eller Best Western, där incheckningen normalt är betydligt smidigare.

2026-07-21 via Nuitee
E
Edland couple no
8
2026-07-20 via Nuitee
F
Fridah extended_group se
7
2026-07-18 via Nuitee