MR Mar Suites (ex Neruda Mar Suites)

Hotels
8.5 (3292 reviews)
Avenida Borgoño, 16180 , Viña del Mar , cl

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Swimming pool
24-hour front desk
Heating
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
Cleanliness issues
High price for quality

Categories

Cleanliness
8.16
Some reviews mentioned cleanliness issues, such as dirty and run-down conditions.
Service
10
Most reviews highlighted the friendliness and helpfulness of the staff.
Location
9.63
Many guests praised the hotel's great location, close to the beach and local attractions.
Room Quality
7.67
Several comments referred to issues with room conditions and furnishings.
Amenities
8.62
Mixed reviews on amenities, with good mentions of jacuzzi and sauna, but issues with the gym and kitchen utensils.
Value for Money
7.65
Some guests felt the price did not match the quality received.
Food and Beverage
7.11
Lack of breakfast options and limited kitchen supplies mentioned negatively.
Overall Experience
9.16
Overall, the experience was positive despite some specific complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 02:38

Property Description

Stunning Seaside Views

Luxurious Amenities

Convenient Location

Set right in front of the sea, MR Mar Suites (ex Neruda Mar Suites) offers modern, self-catering apartments in Viña del Mar, very near to Reñaca beach. Enjoy the relaxing rooftop swimming pool and 3 hot tubs with splendid sea views. The property also boasts a fitness center, game room, and 24-hour front desk.

Units feature private bathrooms, fully-equipped kitchens, and cozy living and dining areas. Cable TV, heating, and free parking (subject to availability) are provided. Additionally, guests can access barbecue facilities for a fee. Explore nearby restaurants, bars, and Reñaca's vibrant nightlife during your stay at MR Mar Suites (ex Neruda Mar Suites).

Important information:

The maximum car height for the parking lot is 5.9 feet.

Please note this property pre-authorizes credit cards left on guarantee, this is not a charge/deposit but only a hold or also known as a preauthorization. The credit card entity may reflect it as such (charge/deposit). In the event of a cancellation without penalty, the pre-authorization will be released in accordance with the procedures established by the credit card issuing entity. If the reservation is effective, the pre-authorization will be released also in accordance with the procedures established by the credit card issuing entity.

Based on local tax laws, all Chilean citizens and resident foreigners must pay an additional fee (IVA) of 19%. To be exempt from this 19% additional fee (IVA) the payment must be made in US dollars and a copy of the immigration card and passport must be presented. The passenger won’t be exempt from this fee when paying in local currency. In case of no show the invoice will be billed in local currency, including this additional fee (IVA).

* This additional fee (IVA) is not included in the hotel rates and must be paid separately.

Foreign business travelers must show their passports and immigration forms when checking-in and when being invoiced during the check-out.

Cleaning is performed on Mondays, Tuesdays, Wednesdays, Thursdays, Fridays and Saturdays. Cleaning is not performed on Sundays.This property does not accommodate bachelor(ette) or similar parties.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not possible).

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8.5
Based on 3292 reviews
Cleanliness: 8.16
Service: 10
Location: 9.63
Room Quality: 7.67
Amenities: 8.62
Value for Money: 7.65
Food and Beverage: 7.11
Overall Experience: 9.16
I
Iván • solo_traveller • co
9
2026-07-25 • via Nuitee
C
claudio • family_with_children • ar
7
Bien, un 8
Pros:

Muy buena ubicación y muy bien el apartamento. Buenos servicios adicionales, como sala de juego y jacuzzi o sauna.

2026-07-21 • via Nuitee
B
Barbara • couple • cl
9
2026-07-20 • via Nuitee
I
Ibacache • solo_traveller • cl
9
Cómodo
Pros:

Ubicación

Cons:

Falta desayuno

2026-07-19 • via Nuitee
J
Jorge • solo_traveller • cl
9
2026-07-19 • via Nuitee
J
JORGE • couple • ar
10
Muy buena
Pros:

Excelente atención, el personal muy atento , siempre atentos a nuestros pedidos

Cons:

Nada

2026-07-18 • via Nuitee
P
Paulina • family_with_children • cl
10
2026-07-18 • via Nuitee
J
Jose • family_with_children • cl
9
Un gran lugar para estar en familia.
Pros:

Que el departamento tiene calefaccion central.

Cons:

Muebles bastante basicos.

2026-07-17 • via Nuitee
S
SILVIA • solo_traveller • es
8
Pros:

La localización

Cons:

Habitaciones extraordinariamente frias en invierno. Es como dormir en plena calle. El sistema de calefacción no calienta las habitaciones. Es un problema en un hotel en plena costanera expuesto al aire.

2026-07-15 • via Nuitee
E
Eduardo • couple • cl
10
2026-07-15 • via Nuitee
A
Ana • family_with_children • cl
9
Muy agradable
Pros:

En general me gusta mucho el hotel, razón por la cual he vuelto varias veces

2026-07-12 • via Nuitee
D
daniela • family_with_children • cl
9
Muy lindo siempre
Pros:

Todo

Cons:

Que se siente los autos mucho

2026-07-11 • via Nuitee
F
Flavia • family_with_children • cl
7
Cómoda y buena vista!
Pros:

La estancia fue cálida, nos gusto mucho la vista del depa, y a demás esta cerca a varias cafeterías y lugares de comida en general. También fue divertido usar la sala de juegos, ya que nos tocó días lluviosos y aprovechamos jugar al pool y ping pong!

Cons:

Nos resultó incómodo que en el departamento no había ningún utensilio de limpieza (escoba, trapero, esponja, detergente, rejilla, basurero, etc)

2026-07-09 • via Nuitee
J
Jose Antonio • solo_traveller • cl
9
Pros:

Las habitaciones con loza radiante en todo el depto, espacioso y ordenado, linda vista si arriendas von vista al mar, lo único que agregaría son sitiales y una mesa en el comedor para dejar cosas o picotear algo, todo lo demas estuco perfecto para mi

Cons:

No hay nada por el cual reclamar solo me llama la atención que siempre hay agua en su estacionamiento subterráneo bajando del auto puede ser molesto pondría aserrín o algo mas para eso, pero es un detalle he estado ya 3 veces en el hotel y es un excelente lugar

2026-07-07 • via Nuitee
M
Manuel • family_with_children • cl
8
2026-07-07 • via Nuitee
M
Madeleine • family_with_children • cl
9
Descanso y tranquilidad
Pros:

Hospitalidad del personal , ubicación, instalaciones, limpieza

Cons:

Televisores pequeños

2026-07-06 • via Nuitee
J
Javiera • solo_traveller • cl
10
2026-07-06 • via Nuitee
C
Carlos • solo_traveller • cl
10
Pros:

Excelente ubicación, el personal muy amable.

2026-07-06 • via Nuitee
L
liza • solo_traveller • cl
1
Pros:

Todo asqueroso. La habitación olor a comida , los estacionamiento horribles . La atención pésima. Un hotel de mala muerte

Cons:

Todo asqueroso. La habitación olor a comida , los estacionamiento horribles . La atención pésima. Un hotel de mala muerte

2026-07-06 • via Nuitee
T
Tiare Estefanía • solo_traveller • cl
10
2026-07-06 • via Nuitee