MR Mar Suites (ex Neruda Mar Suites)

Hotels
8.5 (3034 reviews)
Avenida Borgoño, 16180 , Viña del Mar , cl

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Swimming pool
Terrace
Family rooms
BBQ facilities
Lift / Elevator
Luggage storage
Safety deposit box
Ironing service
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
Cleanliness issues
High price for quality

Categories

Cleanliness
8.16
Some reviews mentioned cleanliness issues, such as dirty and run-down conditions.
Service
10
Most reviews highlighted the friendliness and helpfulness of the staff.
Location
9.63
Many guests praised the hotel's great location, close to the beach and local attractions.
Room Quality
7.67
Several comments referred to issues with room conditions and furnishings.
Amenities
8.62
Mixed reviews on amenities, with good mentions of jacuzzi and sauna, but issues with the gym and kitchen utensils.
Value for Money
7.65
Some guests felt the price did not match the quality received.
Food and Beverage
7.11
Lack of breakfast options and limited kitchen supplies mentioned negatively.
Overall Experience
9.16
Overall, the experience was positive despite some specific complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 02:38

Property Description

Stunning Seaside Views

Luxurious Amenities

Convenient Location

Set right in front of the sea, MR Mar Suites (ex Neruda Mar Suites) offers modern, self-catering apartments in Viña del Mar, very near to Reñaca beach. Enjoy the relaxing rooftop swimming pool and 3 hot tubs with splendid sea views. The property also boasts a fitness center, game room, and 24-hour front desk.

Units feature private bathrooms, fully-equipped kitchens, and cozy living and dining areas. Cable TV, heating, and free parking (subject to availability) are provided. Additionally, guests can access barbecue facilities for a fee. Explore nearby restaurants, bars, and Reñaca's vibrant nightlife during your stay at MR Mar Suites (ex Neruda Mar Suites).

Important information:

The maximum car height for the parking lot is 5.9 feet.

Please note this property pre-authorizes credit cards left on guarantee, this is not a charge/deposit but only a hold or also known as a preauthorization. The credit card entity may reflect it as such (charge/deposit). In the event of a cancellation without penalty, the pre-authorization will be released in accordance with the procedures established by the credit card issuing entity. If the reservation is effective, the pre-authorization will be released also in accordance with the procedures established by the credit card issuing entity.

Based on local tax laws, all Chilean citizens and resident foreigners must pay an additional fee (IVA) of 19%. To be exempt from this 19% additional fee (IVA) the payment must be made in US dollars and a copy of the immigration card and passport must be presented. The passenger won’t be exempt from this fee when paying in local currency. In case of no show the invoice will be billed in local currency, including this additional fee (IVA).

* This additional fee (IVA) is not included in the hotel rates and must be paid separately.

Foreign business travelers must show their passports and immigration forms when checking-in and when being invoiced during the check-out.

Cleaning is performed on Mondays, Tuesdays, Wednesdays, Thursdays, Fridays and Saturdays. Cleaning is not performed on Sundays.This property does not accommodate bachelor(ette) or similar parties.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not possible).

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8.5
Based on 3034 reviews
Cleanliness: 8.16
Service: 10
Location: 9.63
Room Quality: 7.67
Amenities: 8.62
Value for Money: 7.65
Food and Beverage: 7.11
Overall Experience: 9.16
T
Toriano • family_with_children • ar
9
2026-05-16 • via Nuitee
P
PBH • family_with_children • cl
9
2026-05-15 • via Nuitee
P
Pedro • solo_traveller • cl
10
Pros:

Excelente atención

Cons:

Todo ok

2026-05-15 • via Nuitee
D
Daniel • solo_traveller • ar
10
2026-05-14 • via Nuitee
G
Germán • family_with_children • cl
7
2026-05-14 • via Nuitee
G
González • family_with_children • ar
8
Confortable
Pros:

Ubicación, instalaciones completas, bien equipadas.

Cons:

Tener que dejar un depósito en garantía elevado en relación al precio.

2026-05-12 • via Nuitee
B
Benjamin Domb • family_with_children • cl
10
2026-05-11 • via Nuitee
K
Katerine • solo_traveller • cl
8
Buena relación precio calidad
Pros:

Las actividades extra....jacuzzi, sala de juegos, etc.

2026-05-10 • via Nuitee
P
Pilar • solo_traveller • cl
8
Cumple.
Pros:

Muy buena ubicación y el departamento cómodo. La cama y almohadas confortables.

Cons:

Quisimos desayunar en la terraza y estaba muy sucia, no la habían limpiado. Deberían chequear limpieza completa antes del check in. Falta mantencion a las instalaciones, está un poco abandonado.

2026-05-09 • via Nuitee
R
Ramirez • extended_group • ar
9
2026-05-08 • via Nuitee
J
Johana • solo_traveller • cl
10
Recomendado 100%
Pros:

Es segunda vez que me hospedo con mi familia y lo único que puedo decir es que 10/10 las instalaciones son buenas y el el personal muy atento lo recomiendo.

Cons:

La piscina podría ser climatizada se aprovecharía más en temporadas de frío :) lo demás todo ok

2026-05-08 • via Nuitee
O
Orrego • solo_traveller • cl
10
Pros:

Jacuzzi

Cons:

El tema del estacionamiento, que no es asignado, entonces al salir uno pierde el estacionamiento,

2026-05-06 • via Nuitee
R
Rodrigo • extended_group • cl
9
2026-05-06 • via Nuitee
D
Daniela • extended_group • cl
8
2026-05-05 • via Nuitee
C
Carolina • family_with_children • cl
9
Excelente vista y ubicación
Pros:

La vista y la ubicación

Cons:

El ruido de los autos al estar en la torre 1. Ojalá pusieran termopanel

2026-05-04 • via Nuitee
A
ana maria • family_with_children • cl
6
Falta calidez en las habitaciones y espacios comunes.
Pros:

No hay desayuno , la ubicación es buena

Cons:

La habitación fría,no estaba preparada para recibir a los pasajeros que desde un primer minuto quieren vivir la experiencia de un lugar cálido y acogedor , no se reguló y cuando volvimos tarde tuvimos que volver a llamar que fueron atendernos y nos llevaron una estufa por mientras se regulaba y eso que andábamos con una bebé de 1 mes . No debe ser así para un lugar con altas tarifas .

2026-05-04 • via Nuitee
P
Pía • couple • cl
7
Bueno
Pros:

La limpieza

Cons:

Que las tinaja me la pasaron casi fría u no pudimos activar el hidromasaje. Que no tengan agua envasada para los huéspedes, aunque sea para vender.

2026-05-04 • via Nuitee
E
Elias • solo_traveller • cl
7
2026-05-04 • via Nuitee
P
Paulina • solo_traveller • cl
10
2026-05-04 • via Nuitee
U
Ulises • solo_traveller • ar
9
Pros:

La atención del personal y la comodidad del departamento.

2026-05-03 • via Nuitee