The W14 Kensington

Hotels
8 (2831 reviews)
16-22 Gunterstone Road , London , GB

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Heating
Family rooms
Laundry
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Friendly staff
Good location near underground stations
Clean accommodations
Cons:
Small rooms
Inadequate Wi-Fi
No lift for luggage

Categories

Cleanliness
8
Reviews praise cleanliness, but some note being little scruffy.
Service
8.5
Staff were described as friendly and helpful across multiple reviews.
Location
8.5
Good location close to public transport, allowing easy access to central London.
Room Quality
7.5
Small rooms and several negative mentions about room conditions.
Amenities
7.5
Issues noted with Wi-Fi and lack of a lift, but positive mentions of tea and coffee.
Value for Money
8
Meets basic expectations considering price, but some dissatisfaction with amenities.
Food and Beverage
8
Breakfast was satisfactory, though no specific reviews on other food and beverage options.
Overall Experience
8
Experience impacted by both good aspects and several significant issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 14:40

Property Description

Charming Victorian Townhouses

The W14 Kensington is a charming collection of 4 Victorian townhouses offering award-winning 3-star accommodation in the heart of London’s Kensington district. Just a short 5-minute walk from Barons Court and West Kensington Tube stations, this property combines historic charm with modern amenities.

Modern Comforts

Each room at The W14 Kensington features climate control and luxurious Hypnos beds for a comfortable stay. The bathrooms are stocked with eco-friendly toiletries and boast refreshing rain showers, providing a touch of luxury for guests.

Convenient Services

Guests can take advantage of the 24-hour reception offering free luggage storage and purchase soft drinks and bottled beers on-site. Additionally, the reception provides valuable tourist information and sells attraction tickets for added convenience.

Book your stay at The W14 Kensington now to experience the perfect blend of Victorian elegance and contemporary comfort.

Important information:

Please be aware that bookings of 10 people or more will require a 50% deposit payable at the time of booking, which is nonrefundable.

There is no elevator at this hotel. The hotel will assist with guests' luggage wherever possible.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:30 AM

Location

Guest Reviews

8
Based on 2831 reviews
Cleanliness: 8
Service: 8.5
Location: 8.5
Room Quality: 7.5
Amenities: 7.5
Value for Money: 8
Food and Beverage: 8
Overall Experience: 8
D
Donatella • solo_traveller • it
7
Gentilezza, buona colazione ma stanza molto piccola
Pros:

Personale molto gentile
Colazione più che adeguata al prezzo
Stanza pulita, luminosa, letto comodo anche se alla francese

Cons:

Camera troppo piccola, utilizzabile davvero solo ed esclusivamente per dormire, porta del bagno rotta e molto, molto rumorosa (scorrevole).
Scarico della doccia malfunzionante.

2026-09-19 • via Nuitee
A
Ashok • solo_traveller • gb
10
2026-09-19 • via Nuitee
M
Meghan • solo_traveller • us
9
Pros:

Quiet neighborhood with plenty of cafes and dining options. Easy connection to the Underground for getting into the city and easy to access Heathrow airport from there. The hotel was clean, staff were nice, and the AC worked great! Worked out perfectly for us 🙂

Cons:

Room was in the basement so no natural light.

2026-09-18 • via Nuitee
P
Pete • couple • gb
7
Happy enough, did the job for us.
Pros:

Quiet at back of hotel. Location ok.

Cons:

No Regular refills of coffee, milk etc. had to ask at reception more than once.

2026-09-18 • via Nuitee
L
Lisangely • couple • es
9
Buena ubicación
Pros:

Ubicación y cama muy cómoda! No probamos el desayuno pero estaba muy bien de precio en comparación con la media de Londres. El personal es muy amable. En general la habitación y la estancia fue todo lo que necesitamos en una visita a Londres… repetiríamos y recomendaríamos

Cons:

El baño, la puerta no estaba en buenas condiciones y hacía muchísimo ruido al abrirla y cerrarla y el desagüe se estanca apenas abres las ducha, son dos problemas menores que se pueden resolver fácilmente y mejorar considerablemente la estancia. Se escucha TODO hasta como respira la persona de la otra habitación si eres sensible al ruido. Aunque de la calle no se oyen ni un pajarito es solo el ruido interno.

2026-09-18 • via Nuitee
I
Ivan • couple • us
10
2026-09-18 • via Nuitee
R
reanna • couple • gb
7
2026-09-18 • via Nuitee
M
Marco Leonzi • solo_traveller • ae
7
2026-09-18 • via Nuitee
K
Kazim Evren • couple • tr
10
Thanks so much
Pros:

Very clean and silence & good staff

2026-09-17 • via Nuitee
T
Tacha • solo_traveller • tr
7
Pros:

Easy access and central location - close to two tube stations.

Cons:

There were many towels but some of them can be cleaner.

2026-09-17 • via Nuitee
S
Sarah • solo_traveller • mt
8
Pros:

The room was modern and clean.

Cons:

The reception area is very narrow. Some rooms are in the basement area. There is no lift.

2026-09-17 • via Nuitee
M
Marco • solo_traveller • it
8
2026-09-17 • via Nuitee
J
James • solo_traveller • gb
10
Pros:

Price was very good, option of brekafast which was good and served in a nice room. Staff were very friendly and helpful. Location is close to multiple underground stops.

2026-09-16 • via Nuitee
O
Olga • solo_traveller • ru
8
Pros:

Персонал. Бар круглосуточный. Круглосуточный ресепшен. Расположение.

Cons:

Нет полотенец . Это очень странно. И воды.

2026-09-16 • via Nuitee
L
lee • couple • gb
8
Hotel was a great base for our trip, easy to get around to everywhere we wanted to go.
Pros:

Fabulous location, clean functional rooms.

Cons:

Would have liked a fridge in the room.

2026-09-16 • via Nuitee
G
Gaspar • extended_group • ch
10
Pros:

Great townhouse hotel

2026-09-16 • via Nuitee
P
Paul • couple • gb
8
Good value comfy room nice helpful staff
Pros:

Price and location

Cons:

A bit tired in the upkeep

2026-09-16 • via Nuitee
R
roberta • extended_group • gb
1
one of the worst places i've stayed.
Pros:

location was good, close to hammersmith.

Cons:

rooms were extremely small and uncomfortable. there were not clean towels. there were stains on the bedsheet. one of the rooms i booked was next to the staircase and could hear anyone going up or down. terrible experience.

2026-09-16 • via Nuitee
C
Christopher • couple • gb
2
Unclean, uncomfortable and noisy
Pros:

Location

Cons:

The room was small unclean and noisy. Towels were dirty and still wet so obviously not changed from the last occupancy.
When i complained to the staff they presented me with more towels which were dry but were not clean.

2026-09-15 • via Nuitee
A
Angela • solo_traveller • gb
9
Pros:

Lovely staff, easy check in

2026-09-15 • via Nuitee