Henry Resort & Spa

Hotels
9.5 (180 reviews)
Mali i Robit, Kavaje, Albania 2504 , Golem , al

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Wspaniała obsługa
Pyszne śniadanie

Categories

Cleanliness
9.46
Standard quality for this hotel tier.
Service
9.93
Wspaniała obsługa.
Location
8.97
Standard quality for this hotel tier.
Room Quality
9.42
Standard quality for this hotel tier.
Amenities
9.45
Standard quality for this hotel tier.
Value for Money
9.41
Standard quality for this hotel tier.
Food and Beverage
9.96
Pyszne śniadanie.
Overall Experience
9.43
Standard quality for this hotel tier.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-03-02 04:57

Property Description

Luxurious Accommodation
Indulge in a relaxing stay at Henry Resort & Spa, a property with free bikes, a swimming pool, and a garden.

Convenient Amenities
Enjoy the convenience of room service, a restaurant, and free WiFi during your stay.

Family-Friendly Environment
Let your kids have a blast at the children's playground while you unwind and enjoy the continental breakfast.

Contact us now to make a reservation and experience a memorable holiday at our resort!

Important information:

Swimming pool: Closed from Wed, Sep 30, 2026 until Sat, May 1, 2027
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:30 AM

Location

Guest Reviews

9.5
Based on 180 reviews
Cleanliness: 9.46
Service: 9.93
Location: 8.97
Room Quality: 9.42
Amenities: 9.45
Value for Money: 9.41
Food and Beverage: 9.96
Overall Experience: 9.43
A
Azizi family_with_children fr
1
2026-08-22 via Nuitee
A
Alessandro family_with_children it
1
2026-08-22 via Nuitee
A
arjeta family_with_children ch
1
Pros:

Non sono potuto andare in questo hotel perché 4 giorni prima del viaggio mi hanno scritto dicendo che non avevano la camera che avevo prenotato mesi prima. Mi hanno detto che dovevo andare in un hotel vicino, io non soddisfatto perché contattato con pochissimo anticipo ho deciso di andare in un altro hotel!

2026-08-21 via Nuitee
A
Antonio couple it
1
Una esperienza bruttissima
Pros:

Niente

Cons:

Tutto

2026-08-19 via Nuitee
P
Patryk solo_traveller pl
8
Pros:

Kurort sam w sobie całkiem przyjemny. Generalnie czysto, dobrze zorganizowane, blisko morza, tuż przy głównej, turystycznej ulicy. Choć pakiet allinclusive mógłby być obsługiwany na innych zasadach niż pozostałe, to rzucało się w oczy. Jedzenie powtarzalne, nie zaskakujące. Przekąski dostępne tylko w ciągu jednej, ustalonej godziny. Pool bar z zbyt skromną obsługą. Niemal zawsze kolejki. Brak dostępu do barku z wodą czy kawą 24/7. Całość sprawia nieodparte odczucia skierowane na francuskich turystów. Klubik dla dzieci i animacje prowadzone w języku francuskim. Wieczory integracyjne i animatorzy język francuski.

2026-08-19 via Nuitee
A
Antonio couple it
1
Una esperienza bruttissima
Pros:

Niente

Cons:

Tutto

2026-08-19 via Nuitee
A
Alma family_with_children me
10
2026-08-18 via Nuitee
E
Emilija couple mk
1
2026-08-17 via Nuitee
A
Alejandra family_with_children ie
1
Think twice before booking
Pros:

N/A

Cons:

Extremely disappointing experience – think twice before booking

Our experience at Henry Hotel & Spa was extremely disappointing, and unfortunately the positives were completely outweighed by the poor service and several serious issues during our stay.

The biggest problem started before we even arrived. Just one day before check-in, we were told that there was no room for us because of a “human error”. We were moved to another hotel which, although nice enough, was clearly of a lower standard than Henry. We had specifically chosen and booked Henry, so being moved elsewhere at the last minute was extremely frustrating.

To make matters worse, we still had to travel back and forth between the two hotels to use the facilities we had originally booked. This was a huge inconvenience and not the holiday experience we had paid for.

The customer service was also very poor. Several staff members were rude and dismissive, particularly when we raised legitimate concerns.

There were some exceptions: Bethel from the restaurant service was extremely kind, helpful and welcoming, and Mohammed, who works at the slides, was exceptionally helpful and friendly. The spa staff and cleaners were also pleasant and helpful. Unfortunately, these people were the exception rather than the rule.

There were also significant issues around the pool. Despite the pool being clearly marked as a non-smoking area, there appeared to be little or no control over people smoking. Children were exposed to cigarette smoke throughout the day, and cigarette butts were left on the ground.

The most concerning incident involved a group of young men using drones and mobile phones to photograph and record content around the pool, where children were present. We did not consent to being photographed or recorded. When we asked them to stop and raised this with staff, our concerns were dismissed and we were actually laughed at.

2026-08-17 via Nuitee
R
Rrustem couple it
1
2026-08-17 via Nuitee
N
Noemi solo_traveller ro
9
2026-08-17 via Nuitee
H
Husic family_with_children ba
10
2026-08-16 via Nuitee
A
Albin family_with_children mk
10
2026-08-16 via Nuitee
E
Elisa family_with_children al
10
Superrrrrrr exellent stay
Pros:

All the service ,staff , food exelent

2026-08-16 via Nuitee
M
Miran solo_traveller it
10
Top
Pros:

Staff gentilissimo, pulizia impeccabile, cibo buonissimo

2026-08-16 via Nuitee
E
Egzona family_with_children se
1
2026-08-15 via Nuitee
V
Viktorija family_with_children lt
9
Pros:

Švaru ir tvarkinga.

Cons:

Maisto pasirinkimas kartojosi labai dažnai, tas pats.

2026-08-15 via Nuitee
A
Aurela solo_traveller de
10
Pros:

Sehr freundliche Mitarbeiter, zuvorkommend, hilfsbereit.
Sehr saubere Zimmer, sehr schöner Poolbereich, super Service, sehr leckere Mahlzeiten.
Einfach TOP, sehr zu empfehlen.
Eigener Strandbereich , kurzer Weg, und bei All Inclusive, essen und Getränke den ganzen Tag..
Auch für Kinder sehr abwechslungsreich.

2026-08-15 via Nuitee
B
Beatrix solo_traveller de
10
Pros:

Eigentlich haben wir das henryresort gebucht aber aus technischen Gründen auf den Zimmern mussten wir ins partner hotel delight.was direkt gegenüber dem henry liegt. Wir waren sehr zufrieden.komfortable,saubere und großzügige Zimmer. Das Personal sehr freundlich. Um zum eigenen hotelstramd zu gelangen gibt es einen shuttle Service.wir sondern mit unserer 2 jährigen Tochter dort gewesen und empfehlen es jeder Familie dieses Hotel einen Besuch zu erstatten.wir waren mehr als zufrieden im delight hotel&Spa.

Cons:

Das es wenig albanische musik in dem Hotel zu hören gab.

2026-08-14 via Nuitee
S
Sindy Johana solo_traveller it
1
Publicidad engan̈osa
Cons:

Reserve en henrry resort y me.enviaron a otra struttura diferente sin mi consentimiento por lo que odserve no era la unica siempre hacen ese engan̈o pague por una suite y me dieron una habitacion standar en otro hotel.diferente que falta de organisacion y respeto en pocas palabras es un engan̈o no reconmenderia ir

2026-08-14 via Nuitee