Swing & Pillows - PJ21 Petaling Jaya

Hotels
7.5 (524 reviews)
18, PJ21 Commercial Center Jalan SS3 /39, , Petaling Jaya , MY

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Family rooms
Lift / Elevator
Luggage storage
Soundproof rooms
Daily housekeeping
Fire extinguishers
See all facilities

Review Highlights

Pros:
Friendly staff
Strategic location
Cons:
Cleanliness issues
Room quality not as expected

Categories

Cleanliness
5.39
Several reviews mentioned poor cleanliness, including cockroach sightings and unpleasant odors.
Service
8.86
Staff were reported as friendly and responsive, providing help with room changes.
Location
8.4
The hotel's location is generally considered good for business meetings and access to nearby amenities.
Room Quality
6.85
Mixed reviews; issues with small rooms and broken amenities were noted.
Amenities
7.88
Amenities were acceptable, but some issues reported with functioning facilities.
Value for Money
7.34
The hotel is providing fair value considering the pricing, despite some shortcomings.
Food and Beverage
7.39
Limited dining options nearby, affecting the overall dining experience.
Overall Experience
7.86
An overall satisfactory experience, though room for improvements was noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 21:26

Property Description

Modern and Comfortable Accommodation: Enjoy air-conditioned rooms with private bathrooms at Swing & Pillows - PJ21 Petaling Jaya. Free WiFi and luggage storage add convenience to your stay.

Family-Friendly Atmosphere: With family rooms available, our 4-star hotel is perfect for a comfortable stay with your loved ones.

Convenient Location: Explore nearby attractions like Thean Hou Temple and Mid Valley Megamall, all within easy reach from Swing & Pillows - PJ21 Petaling Jaya.

Book now and experience a delightful stay at Swing & Pillows - PJ21 Petaling Jaya formerly known as Harbour Hotel.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

7.5
Based on 524 reviews
Cleanliness: 5.39
Service: 8.86
Location: 8.4
Room Quality: 6.85
Amenities: 7.88
Value for Money: 7.34
Food and Beverage: 7.39
Overall Experience: 7.86
J
Joe Shen • extended_group • my
1
I would not recommend this accomodation to anyone who is planning their stay here, on the 16th Sept 2026 (Wednesday) a r
Pros:

The mattress and pillows were comfortable for sleeping.

Cons:

A little bit dirty, dead cockroaches under the bed but did not clean it up which potentially will cause a foul smell for the next guest.

2026-09-17 • via Nuitee
A
Anshu • solo_traveller • in
2
2026-08-29 • via Nuitee
A
Atin Nasiha • couple • my
7
2026-08-10 • via Nuitee
S
Sri Avhinash • solo_traveller • my
6
2026-08-09 • via Nuitee
I
Ismail • solo_traveller • my
8
2026-07-18 • via Nuitee
S
Sri Dedek • solo_traveller • my
9
2026-07-13 • via Nuitee
M
Muhammad Shafiy Redhuan • solo_traveller • my
4
2026-07-03 • via Nuitee
L
Ling • solo_traveller • my
8
Cons:

Car park expensive

2026-06-30 • via Nuitee
H
Hema • solo_traveller • my
8
Pros:

Nice to stay

2026-06-30 • via Nuitee
C
Caine • solo_traveller • my
1
2026-06-27 • via Nuitee
Y
Yean Im • solo_traveller • sg
1
Worst
Pros:

Nothing as i check out right away

Cons:

The room is small and the bed id only 5 step away from toilet door and the toilet door is broken too.

2026-06-27 • via Nuitee
B
Babu • solo_traveller • my
2
2026-06-23 • via Nuitee
B
Babu • solo_traveller • my
3
2026-06-23 • via Nuitee
B
Babu • family_with_children • my
4
2026-06-23 • via Nuitee
K
kaifeng • couple • my
8
2026-06-08 • via Nuitee
S
Sabri • solo_traveller • my
9
2026-06-06 • via Nuitee
I
Izz • couple • my
1
2026-06-02 • via Nuitee
W
waiba • couple • my
10
2026-05-31 • via Nuitee
N
NELSON • solo_traveller • my
1
bad hotel dont buy
Pros:

room smelly,,tower smelly and dirty.and parking hv to high ringgit. i pay rm13 fr park overnight (11pm-7.30am). room rate 86++tax 14 +parking bcome 113++ . fr smelly room w/o water heater w/o hair dryer,,,,,w/o room wifi 😔😔😔

Cons:

never never again fr this hotel

2026-05-31 • via Nuitee
A
Aimi • couple • my
10
2026-05-29 • via Nuitee