Swing & Pillows - PJ21 Petaling Jaya

Hotels
7.5 (511 reviews)
18, PJ21 Commercial Center Jalan SS3 /39, , Petaling Jaya , my

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Family rooms
Lift / Elevator
Luggage storage
Soundproof rooms
Fire extinguishers
Smoke alarms
Key card access
Television in common areas
See all facilities

Review Highlights

Pros:
Friendly staff
Strategic location
Cons:
Cleanliness issues
Room quality not as expected

Categories

Cleanliness
5.39
Several reviews mentioned poor cleanliness, including cockroach sightings and unpleasant odors.
Service
8.86
Staff were reported as friendly and responsive, providing help with room changes.
Location
8.4
The hotel's location is generally considered good for business meetings and access to nearby amenities.
Room Quality
6.85
Mixed reviews; issues with small rooms and broken amenities were noted.
Amenities
7.88
Amenities were acceptable, but some issues reported with functioning facilities.
Value for Money
7.34
The hotel is providing fair value considering the pricing, despite some shortcomings.
Food and Beverage
7.39
Limited dining options nearby, affecting the overall dining experience.
Overall Experience
7.86
An overall satisfactory experience, though room for improvements was noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 21:26

Property Description

Modern and Comfortable Accommodation: Enjoy air-conditioned rooms with private bathrooms at Swing & Pillows - PJ21 Petaling Jaya. Free WiFi and luggage storage add convenience to your stay.

Family-Friendly Atmosphere: With family rooms available, our 4-star hotel is perfect for a comfortable stay with your loved ones.

Convenient Location: Explore nearby attractions like Thean Hou Temple and Mid Valley Megamall, all within easy reach from Swing & Pillows - PJ21 Petaling Jaya.

Book now and experience a delightful stay at Swing & Pillows - PJ21 Petaling Jaya formerly known as Harbour Hotel.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

7.5
Based on 511 reviews
Cleanliness: 5.39
Service: 8.86
Location: 8.4
Room Quality: 6.85
Amenities: 7.88
Value for Money: 7.34
Food and Beverage: 7.39
Overall Experience: 7.86
S
Sabri • solo_traveller • my
9
2026-06-06 • via Nuitee
I
Izz • couple • my
1
2026-06-02 • via Nuitee
N
NELSON • solo_traveller • my
1
bad hotel dont buy
Pros:

room smelly,,tower smelly and dirty.and parking hv to high ringgit. i pay rm13 fr park overnight (11pm-7.30am). room rate 86++tax 14 +parking bcome 113++ . fr smelly room w/o water heater w/o hair dryer,,,,,w/o room wifi 😔😔😔

Cons:

never never again fr this hotel

2026-05-31 • via Nuitee
W
waiba • couple • my
10
2026-05-31 • via Nuitee
A
Aimi • couple • my
10
2026-05-29 • via Nuitee
N
Nathan • solo_traveller • my
5
Pros:

The tv channel is very bad..no movies and no channel at all

2026-05-27 • via Nuitee
M
Mohamad Rizal • solo_traveller • my
7
2026-05-25 • via Nuitee
L
Letchumanan • family_with_children • my
1
Worst stay
Pros:

I dont like at all

Cons:

Not clean at all. Dirty stains at washroom everywhere, sitting toilet not install properly(not even). I wont recommened

2026-05-16 • via Nuitee
A
Amran • solo_traveller • my
9
2026-05-15 • via Nuitee
M
Mokhtar • solo_traveller • my
8
Pros:

The location was ok

Cons:

Parking facility no provided...customers to bare the full cost since the system is count for 24 hrs .

2026-05-13 • via Nuitee
M
Mazlan • couple • my
6
2026-05-07 • via Nuitee
T
taufiq • couple • my
1
Pros:

Bad stf. The staff told me to cancel. The money will be returned, so far it has not been retuned

2026-05-01 • via Nuitee
T
Teo • solo_traveller • my
4
Pros:

Good

2026-05-01 • via Nuitee
S
suarez • extended_group • my
9
2026-04-29 • via Nuitee
M
Mohd • solo_traveller • my
10
2026-04-29 • via Nuitee
W
Wan Mohd Syahmi • couple • my
6
The location is easy to find and park but i think the bedsheet is smelly a bit
2026-04-28 • via Nuitee
B
Baskaran • solo_traveller • my
10
2026-04-24 • via Nuitee
A
Abiraamii • couple • my
5
2026-04-24 • via Nuitee
H
horng yi • solo_traveller • my
10
2026-04-21 • via Nuitee
U
UTHAYA • solo_traveller • my
1
Pros:

The staff Shohan is very supportive and friendly

Cons:

The room smells. No housekeeping. Not clean job.

2026-04-20 • via Nuitee