Swing & Pillows - Dataran Merdeka Kuala Lumpur

Hotels
7.4 (694 reviews)
No. 27, Jalan Tuanku Abdul Rahman, City Centre, 50100 Kuala Lumpur, Wilayah Persekutuan Kuala Lumpur , Kuala Lumpur , MY

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Family rooms
CCTV in common areas

Review Highlights

Pros:
Good location
Friendly staff
Cons:
Cleanliness issues
Inconsistent amenities

Categories

Cleanliness
6.54
Some trash noted in rooms, but staff was willing to address it.
Service
8.51
Staff is friendly and responsive as noted by several guests.
Location
8.55
Great location with amenities and transport options nearby.
Room Quality
7
Rooms reported to be comfortable, though some small and lacking windows.
Amenities
7.03
Basic amenities available; some guests noted missing items.
Value for Money
7.49
Good value for the price considering the location and service.
Food and Beverage
6.54
Limited food options, with coffee and tea only available at the reception.
Overall Experience
7.51
Generally good experience but with some room for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 03:06

Property Description

Convenient Location: Located in the heart of Bukit Bintang, near popular attractions like Bank Negara Malaysia Museum and Berjaya Times Square.

Comfortable Accommodation: Air-conditioned rooms with private bathrooms, free WiFi, and family room options available for a pleasant stay.

Helpful Staff: Multilingual reception staff ready to assist guests at any time, providing a welcoming and accommodating atmosphere.

To book your stay and experience the convenience and comfort at Swing & Pillows - Adya Hotel Kuala Lumpur, visit our website or contact us directly.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

7.4
Based on 694 reviews
Cleanliness: 6.54
Service: 8.51
Location: 8.55
Room Quality: 7
Amenities: 7.03
Value for Money: 7.49
Food and Beverage: 6.54
Overall Experience: 7.51
S
Stijn • solo_traveller • nl
6
2026-09-19 • via Nuitee
M
mawar berduri87 • solo_traveller • my
10
2026-09-19 • via Nuitee
E
emine • solo_traveller • de
7
2026-09-17 • via Nuitee
F
Faizal • solo_traveller • my
5
Pros:

The price

Cons:

Water pressure slow and have Cockroach

2026-09-16 • via Nuitee
F
fadilah • solo_traveller • my
7
2026-09-15 • via Nuitee
N
Noor Aini • solo_traveller • my
6
Pros:

Ok

Cons:

Staff dok ckp dont understand malay.dok ulang2 yg tu.bosannnnn.belajar la dok malaysia kan..

2026-09-13 • via Nuitee
Y
Yaccoub • solo_traveller • kw
5
2026-09-13 • via Nuitee
N
Noor Aini • solo_traveller • my
6
Pros:

Semua ok

Cons:

Staff depan asyikla ckp dont understand malay..tu je lah dok ulang2. Dok malaysia belajarla ckp malay...

2026-09-13 • via Nuitee
K
Kemalettin • family_with_children • tr
8
2026-09-09 • via Nuitee
F
Fraser • solo_traveller • gb
7
Pros:

It did the job for a night. Good air conditioning, comfy bed

Cons:

Shame about the street it's on. Nothing can be done about that though. Seemed like some sort of motorbike rally at 1:30am.

2026-09-07 • via Nuitee
V
VYSAKH • couple • in
6
2026-09-06 • via Nuitee
H
Hanif • solo_traveller • my
8
Pros:

dekat semua tempat nak pi melancong

Cons:

parking takda

2026-09-06 • via Nuitee
A
Anwar Latip • family_with_children • my
7
Room very good, excellent location near train station
Pros:

Bed is very comfortable

Cons:

Water pressure a bit slow

2026-09-03 • via Nuitee
A
Ammizam • solo_traveller • my
10
2026-09-03 • via Nuitee
J
JACKYLINE • family_with_children • my
8
Pros:

The hotel is conveniently situated within walking distance of Merdeka Square and the local LRT station.

"The reception staff was exceptionally friendly.

Wonderful customer service from the moment we arrived.

2026-08-31 • via Nuitee
L
Loh • couple • my
4
Dissapointing due to cockroaches
Pros:

Location, near to where i am planning to go

Cons:

Cockroaches in the room and stains on the blanket at level 5, need to change room to level 6 which is cleaner.

2026-08-27 • via Nuitee
Z
Zachary Rangarirai • solo_traveller • vn
7
Worth the price, nothing more, nothing less. I would book again
Pros:

The staff is excellent and helpful. Very friendly

Cons:

Nothing much

2026-08-24 • via Nuitee
K
Karl-Heinz Oventrop • solo_traveller • de
7
Pros:

Man konnte kommen und gehen 24/7. Gäste konnte man ohne hinterfragen mit auf das,Zimmer nehmen.
Die Mitarbeiter der Rezeption waren sehr freundlich und hilfsbereit on allen Fragen.
Die Lage war sehr zentral und sehr gut an Verkehrsmitteln gelegen.

Cons:

Ich hätte mir öfters eine Reinigung gewünscht. Vielleicht musste man das Servicepersonal gesondert ansprechen.
Einen Wasserkocher zum Zubereiten von Tee oder Kaffee hat mir sehr gefehlt.

2026-08-22 • via Nuitee
O
Oumayma • solo_traveller • ma
9
2026-08-20 • via Nuitee
M
Mikołaj • solo_traveller • pl
6
Okej, ale minus za brak porządku
Pros:

Lokalizacja

Cons:

Może nie brudno, ale też nie czysto

2026-08-20 • via Nuitee