Holiday Inn Express & Suites Nashville West End - Univ Area by IHG

Hotels
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Holiday Inn Express
8.6 (615 reviews)
2221 Elliston Place , Nashville , us

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Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Clean
Friendly Staff
Great Location
Cons:
Hidden Fees
Lack of Amenities

Categories

Cleanliness
8.6
General sentiment indicates cleanliness was good, with multiple mentions of the hotel being clean.
Service
8.8
Many reviews highlighted excellent service from staff, particularly at the front desk.
Location
8.7
Multiple reviews note great location, with convenient access to downtown.
Room Quality
8.5
Some concerns about room amenities, but generally described as comfortable.
Amenities
8.4
Mixed sentiments, as some guests noted lacking certain amenities like coffee makers.
Value for Money
8.6
Overall good value highlighted, but some critics pointed out high extra charges.
Food and Beverage
8.5
Positive remarks about breakfast, but some guests expected more options.
Overall Experience
8.7
Generally good experiences with some isolated complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 21:50

Property Description

Convenient Amenities: Enjoy an outdoor pool, fitness center, and shared lounge at the Holiday Inn Express & Suites Nashville West End.
Modern Rooms: Each room features a flat-screen TV, comfortable bedding, and a private bathroom for your convenience.
Delicious Breakfast Options: Start your day right with buffet, à la carte, or continental breakfast choices.

To book your stay and experience these amenities, visit Holiday Inn Express & Suites Nashville West End - Univ Area, an IHG Hotel.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8.6
Based on 615 reviews
Cleanliness: 8.6
Service: 8.8
Location: 8.7
Room Quality: 8.5
Amenities: 8.4
Value for Money: 8.6
Food and Beverage: 8.5
Overall Experience: 8.7
B
Briana • extended_group • us
10
2026-05-30 • via Nuitee
A
Ashley • solo_traveller • us
10
2026-05-30 • via Nuitee
A
Ali • couple • us
10
2026-05-30 • via Nuitee
A
Alisha • solo_traveller • us
6
2026-05-30 • via Nuitee
C
Carly • couple • us
8
2026-05-30 • via Nuitee
D
Deborah • family_with_children • us
8
I would definitely stay here again.
Pros:

The breakfast was wonderful. The food was delicious and the assortment of foods offered was great!

2026-05-29 • via Nuitee
Y
Yajaira • extended_group • us
8
2026-05-29 • via Nuitee
D
Debbie And Ellis • couple • us
10
Clean, modern, close to hospital
Pros:

Convenient to Vanderbilt Hospital

Cons:

All

2026-05-29 • via Nuitee
N
Nataliya • couple • fr
10
2026-05-29 • via Nuitee
D
Daniel J • solo_traveller • us
10
Pros:

Nice and clean place to stay. All the staff were very friendly.

2026-05-29 • via Nuitee
T
Thomas • couple • us
10
Excellent with great friendly staff
Cons:

More upfront info on the parking situation being valet only!

2026-05-28 • via Nuitee
B
Bianca • couple • ca
8
2026-05-28 • via Nuitee
D
Dorinda • solo_traveller • us
10
Pros:

The front desk lady was super nice. The room was very spacious and clean. The pool and exercise rooms were great! The breakfast was delicious and the cleaning staff was very friendly. Definitely a great stay!

Cons:

Wish we would have spent a little more time there. We will definitely stay there again if we are in the area.

2026-05-27 • via Nuitee
K
Krystal • couple • us
8
Excellent customer service from the front desk to the valets!
Pros:

Very friendly staff! Seriously, every person we came in contact with was very pleasant

Cons:

I drove all day and wanted to take a nap. The shades didn’t work so it was hard to fall asleep during the day

2026-05-27 • via Nuitee
B
Barbara • extended_group • us
8
Loved the newly rebated vibe and included breakfast. It’s a 40 min walk from a main broadway street
Pros:

Very clean and new

Cons:

Nothing

2026-05-26 • via Nuitee
P
Pedro Marcelo • solo_traveller • us
9
Cons:

Parking is too expensive.

2026-05-26 • via Nuitee
P
Peter • solo_traveller • us
8
2026-05-26 • via Nuitee
A
Anna • solo_traveller • us
10
2026-05-26 • via Nuitee
S
Shana • couple • us
7
2026-05-23 • via Nuitee
K
Kat • couple • us
1
Awful - scam
Pros:

I didn’t - advertised FREE parking. It had none - you could park on the street or the Valet only garage. Valet parking was 26 a night. This was not mentioned on the property

Cons:

I didn’t - advertised FREE parking. It had none - you could park on the street or the Valet only garage. Valet parking was 26 a night. This was not mentioned on the property. It took them 6 weeks to reply to my request for cancellation - when I called holiday inn I was told they couldn’t do anything about it since booking.com made the reservation. Booking.com told me to reach out to the hotel directly

2026-05-23 • via Nuitee