Fortune Park, Katra - Member ITC Hotels' Group

Hotels
8.1 (459 reviews)
Railway Station Road , Katra , IN

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Heating
See all facilities

Review Highlights

Pros:
Good location
Courteous staff
Variety of food
Cons:
Unresponsive service
Room issues
Cleanliness concerns

Categories

Cleanliness
7.7
Food and cleanness should have been better.
Service
7.2
The hotel staff overall was very unresponsive and couldn't manage basic guests expectations.
Location
8.7
Location is good between market, everything is within reach to 5-10 mins.
Room Quality
8.2
Need better room ambiance, room lighting and hassles in washroom.
Amenities
7.7
In the room both kettle and dryer were not working.
Value for Money
8.7
Standard quality for this hotel tier.
Food and Beverage
8.2
A very good Indian and continental dishes with a lot of varieties.
Overall Experience
8.4
A generally good experience but with several areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 15:20

Property Description

Exclusive Indian Restaurant
Experience the rich flavors of India at our exclusive restaurant, adding a touch of spice to your stay at Fortune Park Katra- Member ITC's Hotel Group.

Comfortable Accommodations
Relax in our well-appointed rooms equipped with modern amenities, ensuring a comfortable and enjoyable stay. Enjoy the scenic mountain views right from your window.

Convenient Facilities
From a 24-hour front desk to free parking, we provide a range of facilities to enhance your experience. Let us take care of all your needs during your visit.

Book now to indulge in a delightful stay at Fortune Park Katra- Member ITC's Hotel Group.

Important information:

Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8.1
Based on 459 reviews
Cleanliness: 7.7
Service: 7.2
Location: 8.7
Room Quality: 8.2
Amenities: 7.7
Value for Money: 8.7
Food and Beverage: 8.2
Overall Experience: 8.4
R
Ravinder • family_with_children • in
10
2026-09-16 • via Nuitee
S
Sorabh • couple • ca
10
Excellent stay
Pros:

Ambience, food, hygiene, spacious

2026-07-20 • via Nuitee
L
Lalitalilly • solo_traveller • us
10
Pros:

The staff made it feel like home.
Jugnu at reception and Khem Lata at the Rainbow restaurant have par excellent service
The staff and property cleanliness are the reason we plan to return next year

2026-07-16 • via Nuitee
B
Bhatia • solo_traveller • in
10
Pros:

The manager was exceptionally good in customer service The place was clean and the food was great

Cons:

Everything was perfect

2026-07-12 • via Nuitee
A
Anupama • couple • in
7
Room quality was great. Food was really bad and forgettble.
Pros:

The location of the property is a plus point owning to its proximity to the main bust stand of Katra, Railway Station and the market.

Cons:

The hardly palatable breakfast menu and choices. The reason given for not serving pooris or Dosa was LPG shortage. Such an excuse was not expected from a well established hotel run by ITC management, especially when all dhabas both in the Katra market and at Bhawan were serving full menu. If you are serving a limited menu, then make sure that it is worthy of eating.

2026-05-30 • via Nuitee
P
PAWAN • couple • in
9
Nice comforting stay
Pros:

Hospitality of the staff

Cons:

Breakfast could be better

2026-05-24 • via Nuitee
S
Sethi • couple • in
10
Visit abd stay was comfortable with piece staying with nature
Pros:

Breakfast was good. But variety is little less to choose to eat.

2026-05-15 • via Nuitee
R
rohit • solo_traveller • in
1
2026-05-14 • via Nuitee
A
Abhishek • solo_traveller • in
10
All excellent. Breakfast can be varied
Pros:

Ambience and facilities. Nearness to market... walking distance to jammu road market.

Cons:

All good. Breakfast variety wasn't great. For north Indian atleast have something in panner as all is vegetarian. South Indian is ok but not both days.

2026-05-07 • via Nuitee
M
Mittal • solo_traveller • in
9
Pros:

Good ambience

2026-04-29 • via Nuitee
S
Sharanya • solo_traveller • in
8
2026-04-27 • via Nuitee
K
Kumar • solo_traveller • in
8
2026-04-11 • via Nuitee
P
PS Shekhawat • couple • in
9
Pros:

One of the best hotels I have experienced—I’ve been staying here for the past 11 years. The cleanliness is excellent, the atmosphere is calm and pleasant with beautiful greenery, and the breakfast is absolutely delicious.

2026-04-06 • via Nuitee
M
Mihir • family_with_children • in
8
2026-03-29 • via Nuitee
K
Karthik • family_with_children • in
10
2026-03-17 • via Nuitee
V
Vanya • couple • in
4
2026-03-05 • via Nuitee
V
Vanya • couple • in
4
2026-03-05 • via Nuitee
M
MUKESH • couple • in
9
2026-03-05 • via Nuitee
H
Harish • couple • in
8
Pros:

Had a wonderful stay at Fortune Park, Katra. The hotel is very well maintained with clean and comfortable rooms that make the stay truly relaxing. The location is also very convenient for visitors coming for Mata Vaishno Devi Darshan.

The staff is extremely courteous, professional, and always ready to help, which adds a lot to the overall experience. The food quality was excellent with a good variety of dishes and great taste.

Overall, it was a very pleasant stay and I would highly recommend Fortune Park, Katra to anyone visiting the area for a comfortable and hassle-free stay.

Cons:

Breakfast wasn’t upto the mark. But still good

2026-03-04 • via Nuitee
R
Rajan • couple • in
8
2026-02-28 • via Nuitee