CITI HOTEL @ KL SENTRAL

Hotels
7.2 (3282 reviews)
No. 30 G-3 Jalan Thambipillay , Kuala Lumpur , my

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Children allowed

Facilities

Electric bicycle charging station
Parking
Air conditioning
Room service
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Tour desk
Ironing service
See all facilities

Review Highlights

Pros:
Clean and convenient location
Friendly and helpful staff
Cons:
Poor cleanliness in rooms
Noise disturbances from other guests

Categories

Cleanliness
5.2
Several reviews mentioned stains on bedding and towels, indicating poor cleanliness.
Service
8.2
Staff received positive mentions for being helpful and friendly.
Location
9.2
Reviews frequently highlighted the hotel's strategic location near transportation and food options.
Room Quality
6.7
Mixed reviews regarding room comfort and decor; issues with older items and noise from neighbors.
Amenities
6.2
Amenities mentioned were basic; issues with water heater and lack of a refrigerator noted.
Value for Money
7.2
Given location and room quality, value was considered reasonable.
Food and Beverage
7.7
Proximity to food options was frequently mentioned positively.
Overall Experience
7.2
An average experience overall, with both pros and cons highlighted in the reviews.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 15:43

Property Description

Convenient Location
Located in Brickfields district, just 400m from KL Sentral, explore key attractions like Thean Hou Temple and Islamic Arts Museum Malaysia with ease.

Modern Amenities
Enjoy a comfortable stay with air conditioning, flat-screen TV, minibar, and free WiFi. The 24-hour front desk, airport transfers, and room service ensure a hassle-free experience.

Nearby Attractions
Visit Mid Valley Megamall and Bank Negara Malaysia Museum within a short distance. Sultan Abdul Aziz Shah Airport is just 22km away for convenient travel.

To experience comfort and convenience in Kuala Lumpur, book your stay at CITI HOTEL @ KL SENTRAL now!

Important information:

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:30 PM

Property Policies

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    People no matter the age stay for free when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs MYR 15 per day.

Location

Guest Reviews

7.2
Based on 3282 reviews
Cleanliness: 5.2
Service: 8.2
Location: 9.2
Room Quality: 6.7
Amenities: 6.2
Value for Money: 7.2
Food and Beverage: 7.7
Overall Experience: 7.2
F
Fontanilla • solo_traveller • my
10
2026-05-28 • via Nuitee
A
Alexandra • solo_traveller • gb
5
2026-05-28 • via Nuitee
P
Prabhakaran • couple • in
8
2026-05-28 • via Nuitee
G
Graham • solo_traveller • gb
9
Pros:

Please continue to provide value for money product

2026-05-26 • via Nuitee
S
Su Hung • family_with_children • my
10
Pros:

地點方便搭地铁。

2026-05-26 • via Nuitee
N
Nurul Aqidah Qayyimah • couple • my
6
2026-05-26 • via Nuitee
J
Joyce • family_with_children • ph
6
2026-05-25 • via Nuitee
A
azha5681 • solo_traveller • my
10
Mudah di cari, selesa
Pros:

Bilik murah dan dekat dengan monorail

2026-05-25 • via Nuitee
Y
Yun Chung • solo_traveller • my
5
2026-05-25 • via Nuitee
Y
Yusdi • solo_traveller • my
7
2026-05-24 • via Nuitee
G
Gunaseelan • couple • my
7
2026-05-24 • via Nuitee
Q
qqqmfm • solo_traveller • my
1
2026-05-24 • via Nuitee
D
Daniel Jeyaraj • family_with_children • my
6
2026-05-22 • via Nuitee
A
Ayyappan • solo_traveller • my
8
2026-05-22 • via Nuitee
C
Connor • couple • au
3
Good location but doesn’t make up for how noisy the hotel is
Pros:

Location

Cons:

The noise was terrible. We were on the ground floor and there are people in the reception area talking all through the night. It sounds like they are in the room with you. There was also a cleaning room next to our room which someone would bang closed a metal gate about once an hour. They even started drilling into a wall at 1:30am. They were apologetic when I asked them to stop but they never should’ve done it in the first place. Hardly slept the 2 nights we were there.

2026-05-22 • via Nuitee
M
Majuran • family_with_children • de
9
2026-05-22 • via Nuitee
G
GulNabat • solo_traveller • tm
7
Good and clean hotel
Pros:

The location was good, with access to the metro station. The staff was very helpful with the late check in.

Cons:

The room was limited in size, especially for 3 adults.

2026-05-20 • via Nuitee
B
Boga • solo_traveller • in
9
2026-05-19 • via Nuitee
N
Nurmala • extended_group • gb
6
2026-05-18 • via Nuitee
J
Joei Suk Mei • couple • my
8
2026-05-17 • via Nuitee