CITI HOTEL @ KL SENTRAL

Hotels
7.2 (3402 reviews)
No. 30 G-3 Jalan Thambipillay , Kuala Lumpur , MY

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Air conditioning
24-hour front desk
Room service
Family rooms
Lift / Elevator
Laundry
Luggage storage
See all facilities

Review Highlights

Pros:
Clean and convenient location
Friendly and helpful staff
Cons:
Poor cleanliness in rooms
Noise disturbances from other guests

Categories

Cleanliness
5.2
Several reviews mentioned stains on bedding and towels, indicating poor cleanliness.
Service
8.2
Staff received positive mentions for being helpful and friendly.
Location
9.2
Reviews frequently highlighted the hotel's strategic location near transportation and food options.
Room Quality
6.7
Mixed reviews regarding room comfort and decor; issues with older items and noise from neighbors.
Amenities
6.2
Amenities mentioned were basic; issues with water heater and lack of a refrigerator noted.
Value for Money
7.2
Given location and room quality, value was considered reasonable.
Food and Beverage
7.7
Proximity to food options was frequently mentioned positively.
Overall Experience
7.2
An average experience overall, with both pros and cons highlighted in the reviews.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 15:43

Property Description

Convenient Location
Located in Brickfields district, just 400m from KL Sentral, explore key attractions like Thean Hou Temple and Islamic Arts Museum Malaysia with ease.

Modern Amenities
Enjoy a comfortable stay with air conditioning, flat-screen TV, minibar, and free WiFi. The 24-hour front desk, airport transfers, and room service ensure a hassle-free experience.

Nearby Attractions
Visit Mid Valley Megamall and Bank Negara Malaysia Museum within a short distance. Sultan Abdul Aziz Shah Airport is just 22km away for convenient travel.

To experience comfort and convenience in Kuala Lumpur, book your stay at CITI HOTEL @ KL SENTRAL now!

Important information:

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:30 PM

Location

Guest Reviews

7.2
Based on 3402 reviews
Cleanliness: 5.2
Service: 8.2
Location: 9.2
Room Quality: 6.7
Amenities: 6.2
Value for Money: 7.2
Food and Beverage: 7.7
Overall Experience: 7.2
A
Alexander • solo_traveller • au
5
2026-10-17 • via Nuitee
N
NAOKI • couple • jp
7
駅利用の一泊には充分
Pros:

立地!
KLセントラル駅に近い。
改札を出てショッピングモールを抜けてモノレール駅の改札近くの階段を降りると直ぐです。
食事の店も周囲にたくさんあります。

Cons:

エレベーターまで10段くらい手荷物を引き上げないといけない。
部屋に入ったらエアコンが効いていなかった。エアコンのパワーももう一つで涼しくなるまで時間がかかった。

2026-10-16 • via Nuitee
K
Kanifan • solo_traveller • my
10
2026-10-16 • via Nuitee
H
Handy • couple • mx
10
Pros:

Location

Cons:

Noise

2026-10-14 • via Nuitee
R
Rosmaini • solo_traveller • my
4
2026-10-13 • via Nuitee
M
Maja • family_with_children • se
7
Great value and great staff!
Pros:

Friendly and helpful staff, good value for money!

Cons:

Toilet and shower in a very small space so difficult to shower without everything getting wet.

2026-10-13 • via Nuitee
S
Sour • extended_group • kh
7
2026-10-12 • via Nuitee
I
Indumathi • family_with_children • in
8
2026-10-12 • via Nuitee
P
PUSPA • solo_traveller • my
3
2026-10-11 • via Nuitee
M
Mohd Yaziz • couple • my
6
2026-10-11 • via Nuitee
A
Asogan • couple • my
5
2026-10-11 • via Nuitee
A
Abigail • solo_traveller • us
8
Good location
Pros:

Very friendly staff and a great location. Quick 5-10 min walk to the KL sentral bus/ train station. Lots of restaurants closeby to eat at. Air conditioning in the room worked well. Comfortable beds.

Cons:

My room on the main floor didn't have a window. The towels were stained and a bit worn. Could be a bit noisy from the TV in the lobby at nighttime.

2026-10-11 • via Nuitee
N
Nery • solo_traveller • gt
8
Cheap hotel with good location
Pros:

Its next to Sentral Station, so its really convenient for transportation.

Cons:

There was a minor smell of dampness.

2026-10-10 • via Nuitee
R
Rego • solo_traveller • mz
8
Pros:

I like it's location

2026-10-09 • via Nuitee
J
Jules • couple • mm
8
2026-10-09 • via Nuitee
L
Logeswaran • solo_traveller • my
7
2026-10-08 • via Nuitee
K
Kerry • couple • nz
9
Great value and helpful staff.
Pros:

Great budget hotel.in a perfect location for exploring KL.

2026-10-08 • via Nuitee
D
divan • solo_traveller • my
5
Pros:

Location

Cons:

Water leak mark with green algae on the wall & foul smell. Changed to new room with same issue.

2026-10-08 • via Nuitee
A
Angeli • family_with_children • my
6
Pros:

The comforter and towels were not very clean, as I noticed some visible stains. However, the hotel’s location was convenient, with easy access to public transportation and several restaurants nearby.

Cons:

Because of the F1 traffic, I arrived a bit late. However, I had already informed customer service that I might be late. When I arrived, they told me that I had checked in late and asked if I wanted to cancel.

I was a bit confused at the time because I had already informed them that I would be late, and during the call, the customer service representative said it was okay if I arrived late.

2026-10-07 • via Nuitee
R
Razame • extended_group • my
7
Pros:

Location n bed are nice n quiet

2026-10-07 • via Nuitee