CITI HOTEL @ KL SENTRAL

Hotels
7.2 (3306 reviews)
No. 30 G-3 Jalan Thambipillay , Kuala Lumpur , my

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Children allowed

Facilities

WiFi available
Free WiFi
Parking
Air conditioning
24-hour front desk
Room service
Family rooms
Lift / Elevator
Laundry
Luggage storage
See all facilities

Review Highlights

Pros:
Clean and convenient location
Friendly and helpful staff
Cons:
Poor cleanliness in rooms
Noise disturbances from other guests

Categories

Cleanliness
5.2
Several reviews mentioned stains on bedding and towels, indicating poor cleanliness.
Service
8.2
Staff received positive mentions for being helpful and friendly.
Location
9.2
Reviews frequently highlighted the hotel's strategic location near transportation and food options.
Room Quality
6.7
Mixed reviews regarding room comfort and decor; issues with older items and noise from neighbors.
Amenities
6.2
Amenities mentioned were basic; issues with water heater and lack of a refrigerator noted.
Value for Money
7.2
Given location and room quality, value was considered reasonable.
Food and Beverage
7.7
Proximity to food options was frequently mentioned positively.
Overall Experience
7.2
An average experience overall, with both pros and cons highlighted in the reviews.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 15:43

Property Description

Convenient Location
Located in Brickfields district, just 400m from KL Sentral, explore key attractions like Thean Hou Temple and Islamic Arts Museum Malaysia with ease.

Modern Amenities
Enjoy a comfortable stay with air conditioning, flat-screen TV, minibar, and free WiFi. The 24-hour front desk, airport transfers, and room service ensure a hassle-free experience.

Nearby Attractions
Visit Mid Valley Megamall and Bank Negara Malaysia Museum within a short distance. Sultan Abdul Aziz Shah Airport is just 22km away for convenient travel.

To experience comfort and convenience in Kuala Lumpur, book your stay at CITI HOTEL @ KL SENTRAL now!

Important information:

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:30 PM

Property Policies

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    People no matter the age stay for free when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs MYR 15 per day.

Location

Guest Reviews

7.2
Based on 3306 reviews
Cleanliness: 5.2
Service: 8.2
Location: 9.2
Room Quality: 6.7
Amenities: 6.2
Value for Money: 7.2
Food and Beverage: 7.7
Overall Experience: 7.2
V
Vikimano • solo_traveller • my
8
2026-06-20 • via Nuitee
R
ramasamy • solo_traveller • my
8
Pros:

The location and staff I like.

Cons:

The mattress very bad all old cnt sleep

2026-06-20 • via Nuitee
H
Haruo • solo_traveller • jp
10
コスパ良いホテルでした。
Pros:

Nu Sentralからほぼ雨に濡れずに到着できる。
窓有りで大通りには面していたが深夜は静かで寝てた。
部屋は清潔。
シャワーも問題無し。
冷蔵庫があるので常に冷たい水を飲むことができた。

Cons:

フロントスタッフが事務的で良い印象が残らなかった。

2026-06-20 • via Nuitee
S
sherif • solo_traveller • om
5
Pros:

Location was really good,near by everything

Cons:

Room was no windows at all

2026-06-19 • via Nuitee
N
Nor Atikah • solo_traveller • my
9
2026-06-18 • via Nuitee
A
ADLINA • solo_traveller • my
7
Pros:

Nice to stay

2026-06-18 • via Nuitee
J
Jara • solo_traveller • my
8
Pros:

Clean room..

Cons:

No dustbin at foyer area. As a former hotelier, this is a must!

2026-06-18 • via Nuitee
E
Eldhose • solo_traveller • ie
7
Excellent price and location.
Pros:

The price and location are excellent. We were only a few minutes walk from KL Sentral station. The staff were friendly and very helpful with queries/ issues as they arose. The rooms were adequate.

Cons:

1) I had booked the night previous and informed twice that we'd be arriving 7am in the morning. However, they did not keep the double room available and we were given a single room until 12:30. I was disappointed by this.

2) The air conditioning was not fully functioning the last night. The staff were helpful and provided us the reception fan.

3) The bathroom is small

2026-06-18 • via Nuitee
T
Tuấn • solo_traveller • au
10
2026-06-18 • via Nuitee
P
P.Bala • solo_traveller • my
7
Pros:

Location

Cons:

Price because the room was small and limited facilities available.

2026-06-17 • via Nuitee
S
Seni • solo_traveller • my
9
Pros:

Petugas kaunter yang mesra dan sangat membantu

Cons:

Tiada

2026-06-17 • via Nuitee
M
Mohammed • couple • in
7
2026-06-15 • via Nuitee
L
Leyvintiran kumar • extended_group • my
6
2026-06-15 • via Nuitee
R
Rameswary • solo_traveller • my
7
Good for the price
Pros:

I like how the room was organize.

Cons:

It would be much appreciated if got cupboard and also microve. The kettle doesn't look clean. Also the shower head.

2026-06-15 • via Nuitee
A
Ag hadi • extended_group • my
8
Good for money
2026-06-12 • via Nuitee
D
Denis joseph • solo_traveller • fr
6
2026-06-12 • via Nuitee
S
Singaravelou • solo_traveller • sg
8
Pros:

Near to KL sentral

Cons:

Nil

2026-06-11 • via Nuitee
M
Mohd Fahrizuan • couple • my
7
Great
Pros:

Location

Cons:

My room has no window

2026-06-11 • via Nuitee
M
Michael • family_with_children • sg
7
Pros:

Near the monorail station

Cons:

No free parking

2026-06-10 • via Nuitee
S
Shanmuganathan • solo_traveller • my
8
2026-06-09 • via Nuitee