But Hotel & Tourist Inn

Hotels
4.7 (35 reviews)
Mall Road , Murree , pk

listing image 1
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Facilities

Shopping on site
Television in common areas
Front desk (limited hours)
Free wired internet
Self parking (surcharge)
Offsite parking discounted rates available
Internet access
Housekeeping on request
Private picnics
Guest education on local ecosystems and culture
See all facilities

Review Highlights

Cons:
Poor cleanliness
Terrible service
Not family-friendly

Categories

Cleanliness
2.7
Cleanliness is explicitly mentioned as a major issue.
Service
4.2
Service was noted as very poor, impacting overall experience.
Location
5.2
Standard quality for this hotel tier; no specific sentiment.
Room Quality
5.2
Standard quality for this hotel tier; no specific sentiment.
Amenities
5.2
Standard quality for this hotel tier; no specific sentiment.
Value for Money
5.2
Standard quality for this hotel tier; no specific sentiment.
Food and Beverage
5.2
Standard quality for this hotel tier; no specific sentiment.
Overall Experience
4.7
Overall experience is negatively impacted by cleanliness and service issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 07:35

Property Description

Convenient Location
Explore Lake View Park and Pir Sohawa within easy reach of the hotel.

Comfortable Accommodation
Enjoy free WiFi, room service, and a 24-hour front desk during your stay.

Additional Amenities
Benefit from free private parking and car hire services for your convenience.

Book now to experience these fantastic amenities at But Hotel & Tourist Inn in Murree.

Important information:

This property will not accommodate hen, stag or similar parties.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 01:00 PM

Location

Guest Reviews

4.7
Based on 35 reviews
Cleanliness: 2.7
Service: 4.2
Location: 5.2
Room Quality: 5.2
Amenities: 5.2
Value for Money: 5.2
Food and Beverage: 5.2
Overall Experience: 4.7
M
Muhammad • solo_traveller • pk
1
2025-07-19 • via Nuitee
• family_with_children • pk
1
Pros:

nothing

Cons:

cleanliness.
Staff

2025-07-03 • via Nuitee
A
Anonymous • young couple • pk
1
Not a family environment and everything is messed up
Pros:

The worst experience and lost of money I already told about my wife she is a cardiac patient but still they give the worst and bad service ever and thanks for booking.com for doing scams

Cons:

Everything

2025-06-29 • via Nuitee
M
Manal • young couple • pk
7
Good
2025-06-16 • via Nuitee
M
M • solo traveller • us
4
Disappointing
Pros:

Price increase

2025-06-04 • via Nuitee
D
Danish • young couple • pk
10
Exceptional
2025-05-17 • via Nuitee
L
Level • family with young children • pk
5
Passable
2025-04-04 • via Nuitee
M
Muhammad • group • pk
3
Poor
2025-04-03 • via Nuitee
F
Faheem • group • ae
1
I have paid 2700 rupees nd i left room within hour because everything went wrong
Pros:

Nothing

Cons:

Everything

2025-03-06 • via Nuitee
T
Talha • group • pk
4
Disappointing
Pros:

Location was really nice. It was near the GPO

Cons:

Bedsheets wasnt clean

2025-02-01 • via Nuitee
S
Saqib • review category business travellers • pk
2
Very poor
2025-01-27 • via Nuitee
B
Bhatti • group • pk
4
Disappointing
2025-01-27 • via Nuitee
G
Ghazain • young couple • pk
7
Good
2025-01-20 • via Nuitee
O
Omar • family with young children • pk
1
Bad
Pros:

0 star hotel facilities not here every times toilets could water

Cons:

Not like

2025-01-06 • via Nuitee
F
Faisal • family with young children • pk
1
Bad
2024-12-28 • via Nuitee
R
Rana • review category business travellers • pk
10
Exceptional
Pros:

Staff and location

Cons:

Their geaser don't work water is very cold

2024-12-24 • via Nuitee
P
Paracha • review category business travellers • pk
10
Exceptional
Pros:

Room washroom

Cons:

Room temperature

2024-12-23 • via Nuitee
S
Shahid • family with young children • pk
1
Bad
Pros:

no heater in room room was

Cons:

no heater in room and room was too cold

2024-12-20 • via Nuitee
B
Bukhari • family with young children • pk
4
Disappointing
Pros:

price was ok ok 👍

Cons:

rooms i booked was not available when we reached there.

2024-12-15 • via Nuitee
M
Muhammad • group • pk
3
Poor
2024-12-08 • via Nuitee